The matrix Standard in Employability

Raising Standards in Employability Support 

The matrix Standard is the Department for Education’s recognised quality framework for organisations delivering Information, Advice and Guidance (IAG). In the employability sector, the matrix Standard is a hallmark of quality, supporting public, private, and charitable organisations to deliver high-quality IAG that empowers people to move closer to, into, or to make progress in work—whether paid or unpaid.  

Why the matrix Standard Matters for Employability Providers 

• Supporting the Whole Person: The matrix Standard ensures that IAG is tailored to the individual, helping people overcome a range of barriers to employment and in-work progression. This includes support for wellbeing, skills development, and addressing personal challenges. 

• Inclusive and Accessible: Accredited organisations demonstrate a commitment to equity, diversity, and inclusion, ensuring that all recipients—regardless of background or circumstance—can access support and achieve positive outcomes. 

• Holistic Delivery Models: The Standard supports a wide range of delivery models, from local and national contracts to community-based projects, ensuring IAG is available through multiple channels—face-to-face, digital, remote, and blended. 

• Wellbeing and Safeguarding: The matrix Standard requires robust safeguarding and wellbeing policies, recognising the unique pressures faced by those seeking work and ensuring a safe, supportive environment for all. 

• Continuous Improvement: Providers are encouraged to regularly review and enhance their IAG provision, using evidence and feedback to drive ongoing quality improvement and ensure services remain recipient-focused.  

How the matrix Standard Benefits Employability Providers 

• Recognition & Assurance: Accreditation demonstrates a commitment to excellence and inclusion, helping providers meet statutory requirements and stand out in the sector. 

• Quality Assurance: The Standard provides a rigorous framework for evaluating and improving IAG services, ensuring recipients receive the support they need to succeed. 

• Impact Measurement: Accredited providers can clearly demonstrate the difference their IAG makes—tracking outcomes such as progression into work, skills development, confidence, and satisfaction.  

Download the Employability Guide 

Ready to enhance your IAG provision for employability? Our comprehensive Employability Guide offers tailored insights and practical guidance for providers seeking to understand and implement the matrix Standard. Whether you’re a local authority, charity, or private provider, this guide will help you deliver outstanding support to your service users.