All Systems Operational

Maxio Platform Operational
90 days ago
100.0 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Integrations to 3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Maxio Payments Operational
90 days ago
100.0 % uptime
Today
e-Invoicing Operational
90 days ago
100.0 % uptime
Today
Maxio Advanced Billing Operational
90 days ago
99.99 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Chargify.js (Maxio.js) Operational
90 days ago
100.0 % uptime
Today
Scheduled Payment Processing Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Documentation Site Operational
90 days ago
100.0 % uptime
Today
Integrations to 3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Maxio Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Resolved - This incident has been resolved.
Feb 11, 13:20 EST
Monitoring - We have rolled back the earlier release that caused Stripe payment failures within Advanced Billing. Payment processing has been restored and we are actively monitoring.

Any payments that failed due to this issue can now be safely retried, either manually or through automatic dunning where enabled.

We sincerely apologize for the disruption and appreciate your patience.

Feb 11, 13:17 EST
Identified - Earlier today, we released an update to our Stripe integration within Advanced Billing to support enhanced validation requirements for Commercial Enhanced Data Program (CEDP) data. This update introduced an unintended regression that caused some payments to fail due to stricter validation of certain line-item values.

This behavior is limited to Stripe processing within Advanced Billing.

We are in the process reverting the release to restore normal processing and will provide an update once the rollback is complete.

Feb 11, 13:00 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - We have deployed a fix and this incident is now resolved. Background jobs for integration syncs and exports/imports are running normally again. We will also be implementing additional safeguards to help prevent this issue from recurring.
Feb 3, 20:33 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 20:28 EST
Update - We are continuing to investigate this issue.
Feb 3, 20:25 EST
Investigating - We are currently investigating reports of Integration syncs and exports not running in the Maxio Platform.
Feb 3, 19:58 EST
Feb 2, 2026

No incidents reported.