TRUST BUILT IN
Your Data.
Our Priority.
From enterprise workplaces to university campuses,
Modo embeds security, privacy, and compliance into
every experience—so you can innovate with confidence.
Secure by Design.
Trusted by the World's Leading Organizations.
From Fortune 500 enterprises to leading universities, Modo delivers security, compliance, and control—baked into every experience.
Enterprise-Grade
Security
Built to meet the needs
of Fortune 500 Organizations.
Education-Specific
Compliance
Designed with student and
faculty privacy in mind.
Transparency &
Control
Real-time visibility into how
your data is protected.
Recognized Assessments
Empowering global enterprises with secure, scalable technology.
Modo Workplace is built for the complex needs of today’s distributed organizations. With robust enterprise IT integrations, support for mobile-first access, and zero-trust security principles, it ensures employees can safely access what they need—wherever they work.
Key Facts for IT Teams:
- Enterprise-grade security built to scale globally
- Seamless integrations with IT ecosystems (e.g., ServiceNow, Azure AD, Okta)
- Role-based access control and mobile-specific protections
- Continuous compliance with ISO 27001 and SOC 2® Type II Assessed frameworks
- Our platform is aligned with the criteria Gartner identifies for modern WEX platforms — unified, mobile‑first, and secure.
Purpose-built for the privacy and security needs of modern institutions.
Modo Campus helps institutions stay FERPA-compliant while delivering secure, intuitive digital experiences to students, faculty, and staff. From admissions to academic life, all data is protected with rigorous controls and mobile-first safeguards.
Key Facts for IT Teams:
- Privacy-aligned student data protections
- Secure integration with SIS, LMS, and ID systems
- Device-agnostic access with built-in privacy options
- Real-time monitoring and customizable access policies
Built for Scale. Proven to Perform.
From real-time monitoring to global reliability, Modo delivers
enterprise-grade performance trusted by millions worldwide.
- Up to 99.5% Uptime SLA
- Continuous Control Monitoring
- 24/7 Monitoring & Incident Response
- Global Clients in 100+ Countries
- Serving Over 10M Users
- 400+ Successful Deployments
What's in a Modo Security Briefing?
Thinking about a deeper dive? Our security briefing walks your technical team through how Modo
embeds security and privacy into every layer of the platform.
Here's what we'll cover:
One Login, Unlimited Possibilities
How we meet and maintain standards like SOC 2®, GDPR, FERPA, and TX-RAMP.
Platform Access & Integration Controls
Including support for SSO, RBAC, MFA, and third-party system integrations.
Data Lifecycle & Protection
How your data is encrypted, stored, and managed throughout the platform.
Secure Software Development Lifecycle (SDLC)
How Modo builds security into every release, from code to deployment.
Architecture & Data Flow Diagrams
A technical look at how data moves securely through Modo-from user to backend.
Customer Resources & Ongoing Support
Get access to documentation, audit reports, and compliance FAQs.
Let's Talk About What Trust Looks Like in Action
See how Modo makes security, privacy, and user experience work together for your team and your organization.
Frequently Asked Questions
Is Modo compliant with industry security standards and regulations?
Yes. Modo Labs is fully compliant with key industry security standards and frameworks, including SOC 2® and NIST. We conduct regular audits, assessments, and continuous monitoring to ensure our platform meets the highest security and compliance expectations. This applies across our core products—Modo Campus and Modo Workplace—giving institutions and companies the confidence that their data, users, and digital experiences are protected by design
How often are security audits performed?
Security audits are performed annually, including third-party assessments and penetration testing. Since customers are responsible for their application’s configuration and content, penetration testing is a shared responsibility. Modo tests the shared platform component and a representative application. Customers are then responsible for testing their unique application instance. For additional concerts around audits and testing, please see our frequently asked questions in our Trust Center.
Does Modo support Single Sign-On (SSO) and Multi-Factor Authentication (MFA)?
Modo supports Single Sign-On (SSO) with various identity providers like SAML, OpenID Connect, and CAS. Multi-Factor Authentication (MFA) is also supported, including biometric verification for native apps and is required for access to privileged accounts.
How does Modo manage third-party vendor risk?
Modo Labs manages third-party vendor risk through a comprehensive Vendor Management program beginning with policy. This policy includes a documented third-party management strategy and mandates annual information security reviews and audits of critical and high-risk vendors. Vendor risk reviews ensure compliance with legal, regulatory, and contractual obligations, and assess quality of service, adherence to SLAs, and information security. Reviews include certifications and third-party reports such as SOC 2® Type II Assessed and ISO/IEC 27001. Modo also conducts due diligence and risk assessments before engaging with vendors, categorizing them by risk level, and performing ongoing monitoring based on their risk category.
What measures are in place for incident detection and response?
Modo Labs has a comprehensive incident detection and response strategy. We have a formal and documented incident response plan that includes definitions of incidents, detection and reporting mechanisms, team roles and responsibilities, response stages, communication plans, and training and awareness programs.
How is user privacy maintained, and what controls do users have over their data?
Modo Labs maintains user privacy through a comprehensive data privacy policy and robust security measures. User data is protected by encryption both in transit and at rest, using AES-256 encryption for data at rest. Access to data is restricted to authorized personnel through role-based access control (RBAC) and multi-factor authentication (MFA). Modo Labs complies with applicable laws and contractual obligations regarding user privacy and data protection, including GDPR and other relevant regulations.
Can users manage their privacy settings and control what information is shared within the app?
We provide our customers with features to meet compliance requirements with end user privacy regulations. For example, our customer may build in geolocation features, but end users are always asked to opt-in to sharing their location data. Our public website’s privacy settings are described in our Privacy Policy found at https://modolabs.com/privacy-policy.
How does Modo use AI in its platform? Can institutions or companies control how AI is used within their app? How does Modo ensure AI tools don’t compromise privacy?
Modo uses AI to streamline the user experience—surfacing relevant content, automating routine tasks, and powering agentic support that helps users get what they need faster. Privacy is a core priority: Modo follows strict data governance practices and ensures that AI tools operate within secure, institution-defined boundaries. No personal data is shared or exposed outside the organization. AI features are always opt-in by our customers and this is documented in our Privacy Policy found at https://modolabs.com/privacy-policy.
Have additional questions?
Visit our Trust Center FAQ to see if we’ve provided answers to outstanding questions not listed here.
