Real user feedback
The user feedback tool that reveals honest insights
Hear directly from your users – in-app or on-page – with our built-in user feedback tool. Perfect for optimizing UX, conversions, and customer happiness.
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Ask smarter questions, get better answers
Trigger the right questions at key moments – like exits, inactivity, or page scrolls – with our feedback tool for websites, and capture insights while the experience is still fresh.
Take immediate action based on feedback
See answers in your Mouseflow dashboard in real time. Get the full story behind every click when you combine our feedback analytics software with session replay.
Enjoy quick feedback survey setup
Whether you need a simple website feedback form or a multi-step survey, our website feedback software is customizable and pairs well with all your favorite tools.
Start for free
Access premium features for 14 days. No credit card required.
Triggers based on user activity
Ask the right questions when it matters most
Whether it’s after a user scrolls a certain depth, clicks in frustration, or pauses mid-journey, you can launch tailored surveys that feel timely and relevant with our user feedback tool.
Choose from a variety of question types – emoji ratings, text input, NPS, and more – and connect each response to a full session replay.
This way, you don’t just collect feedback. You understand the complete story behind it. It’s what makes Mouseflow one of the most powerful website feedback tools available.
A tool that benefits every team
Make decisions as a team using real user feedback
Mouseflow combines user behavior analytics and a feedback tool for websites. It’s a complete user feedback platform that helps marketers, product managers, UX designers, and customer success teams uncover both user sentiment and behavior.
Our customer feedback tools help you dig deeper into issues, test improvements, and validate ideas with confidence, turning every insight into a step forward.
Custom notifications
Never miss valuable user feedback
Every piece of feedback counts. With Mouseflow’s online feedback tools, you’ll never miss a beat.
Set up custom notifications via Slack, Microsoft Teams, or email – and integrate our online feedback software with your existing tool stack to keep workflows smooth, plus deliver responses directly to the tools your team already uses.
Customer story: WP Engine
Enhancing Customer Support with User Feedback Surveys
"These insights and data have become a core part of our team’s KPIs, and we regularly use it to refine our support content."
Read WP Engine's storyEnhancing Customer Support with User Feedback Surveys
4.6/5 on G2
Top-rated Behavior Analytics Platform
All-in-one tool for teams who need answers, not just data
Rated higher than Hotjar, FullStory and Microsoft Clarity
Collect user feedback at key moments across your site
Trigger feedback prompts at the right place and time to understand user intent.
Schedule a demo or sign up for a free 14-day trial today.
Schedule a demo or sign up for a free 14-day trial today.
See how it works
Get a guided walkthrough of Mouseflow’s key features and how our top customers are using them.
Try for free
No credit card required. Get full access to premium features for 14 days.
FAQ
What is a user feedback tool and why do I need one?
A user feedback tool lets you ask your users questions directly on your site, helping you understand their experiences in real-time. It’s essential for improving UX, boosting conversions, and identifying friction before they cost you.
What types of questions can I ask with Mouseflow’s user feedback tool?
You can ask multiple-choice, open text, Net Promoter Score, emoji ratings, and more. Our online feedback software adapts to your needs and your audience.
Can I trigger feedback surveys based on user behavior?
Absolutely. Use behavior-based triggers like scroll depth, exit intent, or rage clicks to prompt feedback at the perfect time – without being annoying.
Is Mouseflow’s user feedback tool easy to integrate with other platforms?
Totally. Our website feedback tool integrates seamlessly with major CMS, analytics, and customer tools. Plus, it’s easy to install with our website feedback plugin.
See our integrations here.
How is Mouseflow's user feedback tool different from other customer feedback tools?
Unlike standalone tools, Mouseflow combines feedback with heatmaps, Journey Analytics, and Session Replay. That means you don’t just hear what users say, you see what they do – making it the most powerful online website feedback tool around.
