Test Your Chatbot with AI-Powered Agents
Deploy intelligent AI agents to rigorously test and optimize your chatbot's performance.
Configure Test
Before testing, please ensure:
- Your chatbot is set to Widget display mode (not Embedded)
- Lead Capture is turned off during testing
General Users
Detail-Oriented User
Focuses on getting specific, detailed answers. Asks precise questions to clarify doubts or understand intricate details.
Tech-Savvy User
Uses technical jargon and expects precise, detailed answers. Challenges the chatbot with hypothetical scenarios.
Casual Browser
Casually explores the website with general, open-ended questions that often shift topics without a clear direction.
Overly Friendly User
Tries to engage the chatbot in small talk or personal questions. Tests how well the chatbot handles informal language.
Customer Types
Price-Sensitive Buyer
Focuses on discounts, deals, and cost comparisons. Challenges the chatbot with price-related objections.
Skeptical Buyer
Continuously questions the chatbot's credibility or the product's value. Asks for reviews, testimonials, or certifications.
Eco-Conscious Consumer
Asks about sustainability practices and eco-friendly options. Tests the chatbot's knowledge of green certifications.
Custom Order Requester
Inquires about product customization or special services. Tests the chatbot's ability to handle complex, detailed requests.
Explorers
Feature Hunter
Dives deep into features and specifications of products or services. Tests whether the chatbot can provide granular details.
Location-Specific User
Asks questions related to availability or services in a specific region. Tests the chatbot's localization abilities.
Competitor Comparison Shopper
Mentions competitors by name and asks for comparisons. Tests the chatbot's ability to tactfully handle competitive inquiries.
Accessibility Advocate
Asks about features or policies for users with disabilities. Tests inclusivity-related responses.
Problematic Users
Angry Customer
Expresses frustration and complaints to test the chatbot's de-escalation skills.
Overly Demanding User
Expects the chatbot to solve complex problems instantly. Tests how well the chatbot sets expectations.
Prankster
Makes sarcastic remarks, jokes, or unusual requests to test the chatbot's ability to discern seriousness.
Policy Enforcer
Asks detailed questions about terms of service, privacy, and policies to test compliance accuracy.
Specialized Personalities
Researcher
Asks broad, open-ended questions for information gathering. Tests the chatbot's ability to provide structured and reliable answers.
Loyalty Member
Inquires about reward points, membership perks, and account details. Tests the chatbot's integration with user-specific data.
Gift Buyer
Looks for recommendations based on specific preferences. Tests the chatbot's ability to make tailored suggestions.
Parent or Caregiver
Asks about safety, age-appropriateness, or child-friendly options. Tests sensitivity to family-oriented inquiries.
