NetSense logo

Most NMS tools are blind to the last mile. NetSense isn't.

Built for ISPs. Focused on fiber. Made to fix problems fast.

NetSense NMS gives FTTH providers real visibility where it matters most—the last mile. Detect fiber cuts, partial PON failures, and CPE issues before customers even pick up the phone. Less guesswork. More uptime.

FTTH network monitoring dashboard with OLT and ONU status, temperature, and CPU metrics in NetSense NMS.
4,500OLTs
3,500Switches
1,400,000ONUs
125,000Ports

About NetSense NMS

At Extreme Labs, we build tools designed for the real challenges ISPs face. NetSense NMS is not just another monitoring system—it’s purpose-built for FTTH networks, from the backbone down to the WiFi inside your customers’ homes.

Key Capabilities

  • Real-Time Network Monitoring

    Instant insights into OLTs, ONUs, ports, and switches.

  • Comprehensive Infrastructure Oversight

    Full visibility across the entire ISP network stack.

  • Remote CPE & WiFi Management and Monitoring (TR-069/ACS)

    End-to-end visibility into customer devices and in-home WiFi health—where most support calls begin.

  • Proactive Fault Detection

    Identify partial PON failures and fiber-related disruptions before customers even notice.

  • Automation & Smart Data Processing

    Streamlined workflows to reduce manual workload, errors, and resolution times.

Why Choose NetSense NMS

  • Built for ISPs

    Focused on last-mile and in-home challenges that generic tools miss.

  • Deep Technical Expertise

    Developed by network professionals with real ISP operating experience.

  • Proven Reliability

    Engineered for minimal downtime and fast response.

  • Dedicated Support

    Direct access to experts who understand ISP operations inside out.

  • Actionable Insights

    Clear, meaningful alerts instead of overwhelming noise.

  • SaaS, Not Headaches

    No hardware, no ops burden. We run it, you focus on your network.

Key Features of NetSense NMS

Executive Dashboard

Executive Dashboard

Access critical metrics and information instantly, empowering quick, informed decision-making.

Customizable Alerts

Customizable Alerts

Receive tailored alerts for faster response to critical issues, reducing downtime.

Learn more →
Robust API Integration

Robust API Integration

NetSense features a comprehensive API that seamlessly integrates with your existing systems.

Management Module

Management Module

Simplify operations with remote device restarts and firmware updates, reducing manual labor and downtime.

Learn more →
Device Zone Segmentation

Device Zone Segmentation

Easily manage devices by zones, streamlining network operations and organization.

Learn more →
End-to-End Device Monitoring

End-to-End Device Monitoring

Gain full network visibility, ensuring optimal performance across switches, OLTs, ports, and ONUs.

Learn more →
In-Depth Device Analysis

In-Depth Device Analysis

Monitor every device in detail, improving control and troubleshooting.

Learn more →
Fast Data Refresh Rates

Fast Data Refresh Rates

Stay ahead with the fastest data refresh rates, ensuring real-time insights for proactive management.

Learn more →

Proof Beats Promises.

Trusted by Excitel Broadband—one of India’s largest FTTH ISPs to run their network better.

29%

Issue Resolution Time

Faster identification and resolution of network issues improved service reliability.

28%

Less User Downtime

Stronger network stability keeps users connected.

17%

User Growth

Better performance turned into real business gains.

20%

Leaner Operations

Automation cut busywork, freeing up the tech team.

Streamlined Deployment and Support

Our Provision

  • Comprehensive Training

    In-depth sessions to fully utilize NetSense NMS features.

  • Dedicated Support Engineer

    A single point of contact for all technical onboarding needs.

  • Continuous Technical Support

    Ongoing assistance to address operational issues.

  • Development Assistance

    Support for custom integrations and technical challenges.

  • Cloud-Based Platform

    Access NetSense NMS via the cloud without additional hardware investment.

Your Requirements

Host Machine for the NetSense Agent. Provide one machine to host our NetSense agent with the following minimum system requirements:

  • Processor: 2 cores
  • Memory: 4GB RAM
  • Network Interface Card (NIC): 1 Gbps
  • Networking: Availability of both internal and external IP addresses

Supported Vendors

HuaweiNokiaSyrotech NetworksTechNXTGenexisRicherlink
HuaweiNokiaSyrotech NetworksTechNXTGenexisRicherlink
HuaweiNokiaSyrotech NetworksTechNXTGenexisRicherlink
HuaweiNokiaSyrotech NetworksTechNXTGenexisRicherlink

Questions, answered.

A quick look at why ISPs trust NetSense NMS.

The answer is YES!

Can network monitoring be simple, powerful, and built for the real world of ISPs?
With NetSense NMS the answer is absolutely YES!

Book a Live Demo

30-second form. Response within 1 business day. No spam.