Connect nps.today to your Apps

Seamless, powerful integrations across the entire customer journey — without complex IT projects

nps.today integrates directly into your customer engagement platforms — CRM, Contact Center, Service, Marketing and more. Whether it’s a full plug-in or a lightweight connector, every integration helps you trigger surveys, collect feedback, and act on insights inside the tools you already work in. It’s never been easier to unify your CX efforts and build one common customer pulse across systems.

Integrations built for One Common Customer Pulse

nps.today integrates to all your customer engagement systems and channels. With one platform for all surveys across the customer journey, you can break down survey silos and design, send and manage surveys from one easy to use platform.

With two-way integrations and feedback visibility and history in your CRM system, service system, communication system etc., you get one common customer pulse with customer experience history across all customer interactions right there where you need it.

Automate Feedback — Without the Integration Headache

Unlike most CX platforms, nps.today is designed for quick, scalable integration. Our plug-ins are ready to use, fully documented, and can often be installed and configured by internal system admins — no major projects required.

Built-in survey trigger support
Show customer responses in your CRM or support tools
Create tasks and follow-ups based on real-time feedback
Unified survey logic across all systems
Works across email, phone, chat, and app touchpoints

Three Levels of Integration — All Designed for Action

Plug-in

Native experience inside the app – full two-way sync, embedded UI, etc.

Integration

Seamless data flow and
automation between systems

Connector

Prebuilt templates, API guides, or light code for fast implementation

Plug-ins - Integrations - Connectors

Find your system Plug-in

If you don’t find your app or have legacy or home built systems, don’t worry. nps.today have all the tools for custom integrations, regardless of it needs to be pull, push or upload. We are experts in connecting nps.today to your app.

CRM

Collect customer feedback across the entire customer journey directly in your CRM. Get a true 360° customer view, trigger actions based on feedback, and make Customer Pulse part of daily sales and customer work.

Salesforce

The #1 CX plug-in for Salesforce. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Salesforce.

Dynamics 365 CRM

The #1 CX plug-in for Dynamics CRM. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Dynamics.

SuperOffice

Fully integrated CX in SuperOffice. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside SuperOffice.

Lime CRM

Fully integrated CX in Lime CRM. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Lime CRM

Hubspot

Fully integrated CX in HubSpot. Easy CX survey management. Full closed loop integration. Trigger surveys, get responses back to HubSpot for customer pulse view and automate your actions inside HubSpot

Pipedrive

Fully integrated CX in Pipedrive. Easy CX survey management. Full closed loop integration. Trigger surveys, get responses back to Pipedrive for customer pulse view and automate your actions inside Pipedrive.

Contact Center

Bring customer experience into every conversation. View satisfaction history on incoming interactions, trigger surveys after conversations, and track individual and team performance in real time.

Dixa

Send rich featured CX surveys after Dixa conversations. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Dixa.

Genesys

Trigger CX surveys after conversations in Genesys. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Genesys.

dstny

Trigger CX surveys after conversations in dstny. NPS, CSAT and CES surveys including reason and additional questions.

Flexfone

Trigger CX surveys after conversations in Flexfone. NPS, CSAT and CES surveys including reason and additional questions.

TRIO

Trigger CX surveys after conversations in Trio. NPS, CSAT and CES surveys including reason and additional questions.

3CX

Trigger CX surveys after conversations in 3CX. NPS, CSAT and CES surveys including reason and additional questions.

Telia Touchpoint

Trigger CX surveys after conversations in Telia Touchpoint. NPS, CSAT and CES surveys including reason and additional questions.

Miralix

Trigger CX surveys after conversations in Miralix. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Miralix.

Zylinc

Trigger CX surveys after conversations in Zylinc. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Zylinc.

Puzzel

Trigger CX surveys after conversations in Puzzel. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Puzzel.

3Kontakt

Trigger CX surveys after conversations in 3Kontakt. NPS, CSAT and CES surveys including reason and additional questions.

Aircall

Trigger CX surveys after conversations in Aircall. NPS, CSAT and CES surveys including reason and additional questions.

Telavox

Trigger CX surveys after conversations in Telavox. NPS, CSAT and CES surveys including reason and additional questions.

Sales

Bring customer experience into every conversation. View satisfaction history on incoming interactions, trigger surveys after conversations, and track individual and team performance in real time.

SuperOffice

Fully integrated CX in SuperOffice. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside SuperOffice.

Enreach Outbound

Trigger CX surveys after actions in Enreach Campaigns. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Enreach Campaigns.

Dynamics 365 Sales

The #1 CX plug-in for Dynamics CRM. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Dynamics.

Salesforce Sales Cloud

The #1 CX plug-in for Salesforce. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Salesforce

Adversus

Trigger CX surveys after conversations in Adversus. NPS, CSAT and CES surveys including reason and additional questions.

Shopify

Send out NPS, CSAT and CES surveys based on actions in Shopify. Trigger actions in Shopify based on responses, like a giftcard after responses, update customer in Shopify.

Pipedrive

Customer Service

Prepare and prioritize service activities based on customer feedback history. Trigger surveys after service, monitor performance, and close the feedback loop directly in the tools your service teams already use.

Dixa

Send rich featured CX surveys after Dixa conversations. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Dixa.

SuperOffice

Fully integrated CX in SuperOffice. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside SuperOffice.

Salesforce Service Cloud

The #1 CX plug-in for Salesforce. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Salesforce.

Zendesk

The #1 CX plug-in for Zendesk. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Zendesk.

TOPdesk

Integrate rich featured CX surveys with your ITSM TOPdesk solution. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside TOPdesk.

Freshdesk

Integrate rich featured CX surveys with your Freshdesk solution. NPS, CSAT and CES surveys including reason and additional questions. Monitor and act on feedback across cutomer journey inside Freshdesk.

Dynamics 365 Field Service

Connect to Dynamics 365 Field Services and embed surveys in Dynamics Field Service mails or triggers NPS, CSAT and CES surveys after flows. Trigger Dynamics 360° Field Services flows based on responses.

etrack1

Connect to etrack1 and embed surveys in etrack1 mails or trigger NPS, CSAT and CES surveys after flows. Trigger etrack1s flows based on responses. Add feedback to your customer data in etrack1.

Help Scout

Connect to HelpScout and embed surveys in HelpScout mails or trigger NPS, CSAT and CES surveys after flows. Trigger HelpScouts flows based on responses. Add feedback to your customer data in HelpScout.

Intercom

Trigger NPS, CSAT and CES surveys based on events in Intercom. Add feedback to your customer data in Intercom.

SAP Service Cloud

Trigger CX surveys based on customer profile and after customer transactions in SAP. Automate your NPS survey and send CSAT and CES surveys including reason and additional questions after customer transactions.

Jira

Integrate rich featured CX surveys with your JIRA solution. NPS, CSAT and CES surveys including reason and additional questions.

ERP

Embed Customer Pulse into your core business data. Trigger surveys after orders, deliveries, or other ERP events and make customer experience a natural part of your primary customer records.

e-conomics

Trigger CX surveys based on customer profile and after customer transactions in e-conomics. Automate your NPS survey and send CSAT and CES surveys including reason and additional questions after customer transactions.

Visma

Trigger surveys based on customer data and actions in Visma. Add feedback data to your customer record in Visma.

Dynamics 365 Business Central

Trigger CX surveys based on customer profile and after customer transactions in Dynamics. Automate your NPS survey and send CSAT and CES surveys including reason and additional questions after customer transactions.

Dynamics 365 Finance

SAP Sales Cloud

Marketing

Combine feedback and Customer Pulse with your marketing and CDP data. Trigger surveys as part of marketing flows – and activate marketing actions based on customer experiences and signals.

ActiveCampaign

Connect to Active Campaigns and embed surveys in Active Campaign mails or triggers NPS, CSAT and CES surveys after flows. Trigger Active Campaigns flows based on responses.

agillic

Connect to Agillic and embed surveys in Agillic mails or trigger NPS, CSAT and CES surveys after flows. Trigger Agillics flows based on responses. Add feedback to your customer data in Agillic.

Mailchimp

Connect to MailChimp and embed surveys in MailChimp mails or trigger NPS, CSAT and CES surveys after flows. Trigger MailChimps flows based on responses. Add feedback to your customer data in MailChimp.

Communication & collaboration

Capture and act on feedback where collaboration happens. Trigger surveys after online communication or project milestones, and share insights directly in your daily collaboration tools.

Calendly

Trigger NPS, CSAT and CES surveys based on events in Calendly. Trigger Calendly events based on responses.

GoTo Webinar

Send NPS, CSAT and CES surveys to attendees. Create webinars based on responses.

Insights & Dashboards

Enrich your feedback data with AI and advanced analytics. Integrate with your preferred BI and analytics tools, gain deeper CX insights, and share results across teams and departments.

Power BI

The comprehensive pre built Power BI CX app including CX wall boards, executive overviews and team boards. Connected to feedback and CX AI Agent. Filter and drill down your feedback. Set up and subscribe to digest reports.

Azure AI

Connect to your favorite AI platform to translate responses, categorize, add sentiment and do feedback summaries.

Capturi

Connect nps.today to your Capturi AI Assistant and add NPS to your conversational AI for more insights and a even more effective program to improve team performance.

IntraManager

Connect IntraManager Board and nps.today. Easily set up clear dashboards. Combine your KPI management with NPS scores, track customer experiences, and respond quickly to feedback with live updates.

Integrations & flows

Embed CX into your existing business flows. Automate survey and action processes and connect nps.today across your IT landscape – without changing how your organization works.

Zapier

Automate and operationalize your CX program with Zapier two way integrations and flows. Move fast with prebuilt templates and guides for your favorite customer engagement system.

SFTP

Automate survey send out even though direct integration is not an option. With the automated FTP upload module you can trigger and automate survey send outs based on push reports from any system.

Power Automate

Automate your closed loop CX program. Trigger survey send outs based on actions in other systems and perform actions based on survey responses. nps.today provides multiple Flow templates and guides to shortcut your program integration and automation.

Microsoft

Leverage market-leading Microsoft integrations for CX. From Dynamics and Power Platform to Outlook, Teams, and Power BI – bringing customer experience directly into the Microsoft ecosystem.

Dynamics 365 Sales

The #1 CX plug-in for Dynamics CRM. Easy CX survey management. Full closed loop integration. Trigger surveys, get 360° CX customer pulse view and automate your actions inside Dynamics.

Outlook

Add CX to the primary daily tool of all employees. See CX responses related to e-mail senders, check your own rating and NPS score and all responses related to yourself. Send NPS, CSAT and CES surveys to Outlook meeting participants.

Power BI

Power Automate

Dynamics 365 Field Service

Dynamics 365 Business Central

Azure AI

Connect to your favorite AI platform to translate responses, categorize, add sentiment and do feedback summaries.

Microsoft Teams

Share responses and notifications in Teams. Perform feedback follow up direcly in Teams.

Other & Custom

Connect to industry-specific systems or build your own integrations. With the nps.today Customer Connect Kit, you can create custom integrations quickly and without unnecessary complexity.

Airtable

Connect to AirTable and embed surveys in AirTable mails or trigger NPS, CSAT and CES surveys after flows. Trigger AirTables flows based on responses. Add feedback to your customer data & AirTable.

ChatGPT

Automate ChatGPT actions based on responses, like translations, text analysis, write an email etc.

Conzentrate

Connect to Conzentrate (LMS)s and embed surveys & Conzentrate LMS mails or triggers NPS, CSAT and CES surveys after flows. Trigger Conzentrate (LMS)s flows based on responses.

Custom

With the nps.today Connect Kit, custom integrations are easier to build than ever. Do it yourself or have nps.today professional services do it for you. Connect Kit includes open API, Webhooks, Power Automate integrations, prebuilt templates, guides and documentation