IT Service Status

Before requesting help, check the IT Service Status page for outages and scheduled maintenance.

IT Service Status
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In Person

Find Us in the Perkins Library Lower Level
Hours:
  • Monday – Thursday:
    10 a.m. – 7 p.m.
  • Fridays:
    8 a.m. – 5 p.m.

Weather-Related Update

Due to impacted weather conditions, the LINK will not open until 11:30 a.m. on Monday. This schedule may change in the event of a campus closure.

Please check back often for updates and visit https://emergency.duke.edu for the latest weather-related closures and safety information.

Update – Campus Closure

As of this update, the campus has closed due to weather conditions. As a result, the LINK will be closed for the remainder of the day (campus closed until 7:00 p.m.).

Please continue to check back for updates and visit https://emergency.duke.edu for the latest weather-related closures and safety information.

Update – Extended Closure (Monday, January 26)

Due to the continued campus closure related to weather conditions, the LINK will remain closed for the remainder of Monday, January 26, and will reopen at 11:30 a.m. on Tuesday, January 27, pending any additional campus updates.

Please continue to check back for updates and visit https://emergency.duke.edu for the latest weather-related closures and safety information.

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Chat OR CALL

(919) 684-2200
Hours:
  • Monday – Thursday:
    8 a.m. – 7 p.m.
  • Fridays:
    8 a.m. – 5 p.m.
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Help Articles 

Find answers to common questions with step-by-step instructions.

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GradUATE/Professional STUDENT ONELINK Help

Duke graduate/professional school applicants can get help with OneLink, a service that allows sign in to select Duke online systems. 

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ACADEMIC, USER & DEVICE SUPPORT

IT support for academic departments, classroom and research labs, and administrative units across the University.

ACADEMIC, USER & DEVICE SUPPORT (AUDS)
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Health Systems Employees

Duke Health employees should contact Duke Health Technology Systems Service Desk for assistance.

Duke Health Service Portal

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