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Do you have an assurance gap?
Even well-run organisations can face a gap between expected practice and what happens in day-to-day operations.
Organisations design procedures, controls and safeguards with the right intent, but real work reflects local conditions, pressures and behaviours. Without clear evidence of how tasks are carried out, leaders risk building assurance on assumption rather than reality.
We help close this gap by providing visibility of operational practice, so organisations can strengthen safety, reinforce the right behaviours, and support people in delivering work consistently, responsibly, and as intended.
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Achieving operational assurance
Operational assurance shows leaders what is really happening on site. With observable evidence, organisations can align expectations with practice, reinforce control of major hazards, and reduce cyber-physical risk.
A structured, repeatable approach builds trust, supports stronger governance, and enables early identification of weak signals. With clarity in place, teams focus on what matters, learn from what they see, and sustain safe, consistent performance across every site, without blame, assumptions or unnecessary complexity.
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Insight that drives action
We turn field evidence into actionable insight for leaders and teams. Our approach shows which controls work, where vulnerabilities exist, and where support will make the greatest difference. The information is transparent, traceable and practical, helping organisations drive improvement without bureaucracy.
With clear visibility, organisations can prioritise resources, demonstrate compliance with confidence, and build trust across their operations.
It’s a straightforward way to drive better decisions, reinforce accountability and sustain continuous improvement, so safe and secure operation becomes the everyday standard.
WHY OPENPSM?
The importance of reliable, evidence-based operational assurance
Industrial operations rely on people, systems and technology working together with clarity and purpose. When organisations understand how work is actually done, they can make better decisions, reduce uncertainty and maintain trust with stakeholders.
Operational assurance gives leaders a dependable basis for oversight, improvement and resilience. By placing evidence at the centre, they can apply risk controls, safety measures and secure behaviours consistently. Leaders can act with confidence, so that teams feel supported to do the right thing and organisations are better equipped to prevent major incidents and sustain safe, reliable performance over time.
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For leadership and compliance
Leaders need clear, defensible assurance that risk controls are functioning in practice, not just in policy. By grounding oversight in observable evidence, organisations can demonstrate alignment with regulatory expectations, strengthen governance and provide stakeholders with confidence in their operational integrity. It becomes easier to prioritise resources, focus on genuine risk and stand behind decisions when challenged.
Operational assurance gives leadership a transparent view of performance, enabling responsible management of major hazards and cyber-physical risks with clarity, confidence and credibility.
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For operations and culture
Operational assurance supports teams in doing work the right way; consistently, safely and without unnecessary complexity. Highlighting what works well and where support is needed builds a learning culture, encouraging openness, strengthening behaviours and reducing variation in practice. The focus is on improvement, not blame, ensuring people feel trusted and equipped to deliver safe and secure operation every day. This clarity promotes shared ownership, better conversations and more effective collaboration between functions, sites and disciplines.
5 REASONS TO CONSIDER OPENPSM TODAY
Extra Information
Operational assurance in practice
Evidence-based tools for safer, more secure performance
Operational assurance comes to life through clear visibility of how critical controls and expectations are applied in day-to-day work. OpenPSM supports two essential dimensions of industrial risk; process safety and OT cybersecurity.
Available individually or together for full operational assurance.
OpenPSM® — Process Safety Management
OpenPSM® provides clear visibility into how process safety controls and expectations are applied in practice. It enables organisations to understand whether critical safeguards are functioning as intended and where attention is required. By grounding oversight in field evidence, OpenPSM® helps strengthen risk control, reinforce the right behaviours and support responsible management of major accident hazards. The result is greater confidence, clearer priorities and sustained improvement, without unnecessary complexity.
OpenPSM® — OT Cyber Resilience
OpenPSM® for OT cyber reveals how secure behaviours, technical expectations and protective measures are being applied on the plant floor. It highlights vulnerabilities, supports stronger cyber-physical resilience and helps close the gap between policy and practice. By focusing on real operational behaviour rather than assumptions or paperwork, organisations can better protect essential systems, reduce exposure to evolving threats and build a culture where cyber-secure operation becomes routine.
