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i-doit - The complete solution for IT documentation

On-Premises or in the Cloud

With i-doit you centrally, transparently and audit-proof manage hardware, software, contracts and services. As a CMDB, i-doit connects assets and dependencies, supports ITAM and ITSM, and keeps your IT data up to date via discovery integrations — entirely without Excel.

Test free for 30 days
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4.7/5 in Capterra | 2.000+ Customers

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Functionalities
of i-doit

Functionalities of i-doit

For IT professionals who require high flexibility & a large feature set

IT Inventory

Automatic detection of new and existing devices.

IP Address Management

Organization and management of IP addresses.

Relationship Management

Documentation of asset relationships and dependencies.

Network Documentation

Creation and management of network documentation.

Customizable Reports

Management and documentation of cable connections.

Asset Capture

Capture of all IT devices and components.

Contract Management

Monitoring of maintenance and service contracts.

License Management

Management and monitoring of software licenses.

Role & Rights Management

Assignment of rights and roles to users and groups.

Monitoring Integration

Integration with monitoring tools for real-time monitoring

Service Desk Integration

Integration with IT service desk systems for support requests.

API Connection

Integration with monitoring, inventory, warehouse, service desk and ERP management.

On Premises & Cloud

i-doit can be hosted locally (with/without internet) or in our cloud.

Customization

Thanks to i-doit’s flexible customizability, your company requirements can be mapped.

Location Management

Visualization of IT infrastructure at the location level.

Central IT documentation with i-doit

Transparency and structure for your entire IT landscape with connected assets

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Central IT-documentation

Structured and up-to-date documentation of the entire IT landscape in one place

Inventory & Overview

Capture of hardware, software, cloud resources and contracts for full transparency

Asset History

Long-term traceable documentation of changes, states and responsibilities

Costs, Licenses & Contracts

Documentation of license levels, maintenance, terms and associated costs

Structures & Assignments

Clear documentation of locations, devices, applications and associated users

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Central CMDB with i-doit

The reliable data basis for services, processes & decisions – with connected configuration items

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Central CMDB

Management of your configuration items (CIs) such as systems, applications, services and dependencies

Connected Dependencies

Transparent representation of dependencies between assets, services, locations and organizations

Service & Process Assignment

Assignment of IT services, business processes and responsibilities for ITSM, change and incident management

Currency & Discovery

Automatic maintenance of the CMDB via discovery tools, interfaces and imports for up-to-date and reliable data

Impacts & Analysis

Fast impact analysis for changes, disruptions or outages through traceable CI relationships and histories

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IT-Service-Management (ITSM) with i-doit

Structured IT services, clear processes and fast responses in day-to-day operations

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IT-Services & Tickets

Central management of incidents, service requests and tasks for structured handling of IT requests

Processes & Workflows

Standardized and automated ITSM workflows for recurring processes such as disruptions, changes and approvals

CMDB Integration

Direct linking of tickets and services with configuration items from the CMDB for full context and transparency

SLA & Prioritization

Definition, monitoring and adherence to service level agreements including priorities and escalations

Transparency & Traceability

Seamless documentation of all processes, responsibilities and progress for audits, evaluations and reporting

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Interfaces & Import Options

Interfaces & Import Options

The i-doit product ecosystem offers intelligent integrations and flexible import options for seamless integration into your existing IT landscape

IT Service Desk Systems

i-doit can be seamlessly integrated with IT service desk systems to optimize your support processes. Examples of compatible systems include ((OTRS)) Community Edition, KIX Service Management and Zammad.

API Interface

Thanks to its flexible API, i-doit can be integrated with numerous software solutions, including ERP systems.

Inventory Systems

To automatically add data and assets to your i-doit system, we recommend using specialized inventory systems such as JDisc or OCS.

Infrastructure & Personnel Imports

Numerous importers enable easy integration and data transfer from Microsoft Excel, ACMP, GLPI, VMware, Pit-FM, ServiceNow, Matrix42 and many more.

Directory Services

For centralized and secure user and permission management, i-doit can be integrated with directory services such as LDAP or Active Directory.

Monitoring Systems

i-doit is ideally suited for use in combination with monitoring systems. Examples include Nagios or Checkmk.

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Templates Engineer

Wouldn’t you like to directly contribute to the success of a software solution that will be used by some of the world’s most well-known companies? This is your chance!

As a templates engineer at Patchmanager B.V., you will be creating high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product. You will work in a dynamic environment and be part of an inspiring team.

For this position, we value your desire to learn and attention to detail more than your work experience and educational background. We will provide you with all the training you need to create high-quality templates!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.


To strengthen the team, there is a vacancy for a templates engineer. As a templates engineer, you will be responsible for the production of accurate, detailed and high-quality interactive templates of network components.

Responsibilities

  • As part of the template team, you create high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product.
  • Independently research network components specifications (on-line).
  • Work closely with the graphics design team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.
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Desired profile

  • Attention to detail.
  • An interest in or affinity with information and network technology.
  • Preferably secondary vocational education (MBO) degree.
  • Interested to work as part of a team.
  • A good understanding of written English.
  • Eager to learn.
  •  

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Good salary.
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Graphics Engineer

Wouldn’t you like to make graphics that will be used and appreciated by some of the world’s most well-known organizations? This is your chance!

As a graphics engineer, you will be a driving force behind PATCH MANAGER customer satisfaction. Your graphics will directly contribute to the success of our product and be used by our customers around the globe. You will work in a dynamic environment and be part of an inspiring team.

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy for a graphics engineer. As a graphics engineer, you will be responsible for the illustration of accurate, detailed, and high-quality images for templates of network components.

Responsibilities

  • As part of the graphics design team, you design and create high-quality images of network components based on manufacturer specifications for the PATCH MANAGER product.
  • Work closely with the template team and with information provided by the template team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.
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Desired skills and experience

  • An interest in or affinity with information technology.
  • Talent for graphics design, and preferably relevant secondary vocational education (MBO) degree.
  • Experience with GIMP and Adobe Illustrator.
  • Attention to detail.
  • Ability to independently execute creative work.
  • Interested to work as part of a team.
  • 0 to 2 years of relevant work experience.
  • A good understanding of written English.

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Good salary.
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Software Solution Consultant

Be the driving force behind PATCH MANAGER customer satisfaction!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy arisen for a Software Solution Consultant. As a Software Solution Consultant you will be responsible for the successful implementation of the PATCH MANAGER software at prospective clients and customers.

Responsibilities

  • Overall responsibility for assigned PATCH MANAGER implementation projects
  • Providing remote and on-site training and instruction sessions to clients and customers
  • Become an expert on the PATCH MANAGER products and solutions
  • Cooperation with external partners to support the successful implementation of the PATCH MANAGER products and solutions
  • Occasional travelling to international customer and partner premises

Desired skills and experience

  • A successful professional with proven experience in enterprise application software, preferably related to Systems Management, Asset Management, Infrastructure Management or Physical Network Management
  • A person with good understanding of the underlying software technologies
  • An analytical thinker with a proven ability to translate complex business needs into feasible, valuable solutions
  • Effective at communicating with excellent presentation skills
  • Good at building effective relationships with a strong customer service focus
  • Strong at planning and organizing with a proven ability to meet project deadlines
  • A team player
  • University degree
  • Minimum 3 years relevant experience
  • Fluent in written and verbal English
  • Must have valid driver’s license

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Competitive salary
  • Based out of Amsterdam, Netherlands
  • Possibility to partially work remotely

Application

Send your CV and motivation to info@patchmanager.com.

Commercial Lead

Be the driving force behind the growth of PATCH MANAGER!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To further strengthen growth PATCH MANAGER is looking for a Commercial Lead. As Commercial Lead you will be (end) responsible for further international growth with the opportunity to in time become a member of the Management Team.

Responsibilities

Develop and Execute Strategic Sales Plans:

  • Collaborate with senior management to develop comprehensive sales strategies aligned with company objectives.
  • Translate strategic objectives into actionable sales plans, setting clear targets and KPIs for both direct and indirect sales channels.
  • Continuously evaluate and adjust sales strategies based on market dynamics, competitor activities, and customer feedback.

Set-up and optimize B2B Marketing:

  • Set-up the marketing processes that are market practice at a B2B software company, including the relevant tooling
  • Develop targeted B2B marketing campaigns, collateral, and messaging that support sales efforts and generate leads.
  • Utilize digital marketing channels, such as email marketing, content marketing, and social media, to engage with B2B prospects and nurture leads.
  • Analyze marketing performance metrics and customer feedback to optimize B2B marketing strategies and tactics.

Drive Direct Sales Efforts:

  • Identify and pursue new business opportunities through targeted prospecting, cold calling, and networking.
  • Conduct thorough needs assessments and product demonstrations to showcase the value proposition of our solutions.
  • Guide prospects through the sales process, from initial contact to contract negotiation and closure.
  • Set up the framework for lead qualification and interventions needed to optimize sales effectiveness (sales enablement).
  • Build and maintain strong relationships with key decision-makers to foster long-term partnerships.

Lead Partner Channel Program:

  • Further professionalize the comprehensive partner program to recruit, onboard, and enable channel partners and develop it further.
  • Provide training, resources, and ongoing support (supported by the operations team) to empower partners to effectively sell and support our products.
  • Monitor and manage partner pipeline and actual performance and provide guidance to optimize channel effectiveness and drive revenue growth.
  • Collaborate with partners on joint marketing initiatives, co-selling opportunities, and lead generation activities.

Cross-functional Collaboration:

  • Collaborate with product development teams to gather customer feedback and insights, informing product enhancements and roadmap decisions.
  • Partner with customer support teams and to ensure timely resolution of customer issues and drive customer satisfaction and retention.

Market Analysis and Reporting:

  • Monitor industry trends, market dynamics, and competitor activities to identify opportunities and threats.
  • Conduct regular analysis of sales performance, pipeline metrics, and customer feedback to drive data-driven decision-making.
  • Prepare and present comprehensive reports and insights to senior management and the Supervisory Board, providing visibility into sales performance and market trends.
  • Work closely together with specialists from Main Capital Partners on reporting and optimizing sales approaches.
  • Optimize current sales & marketing processes by implementing best practice software tooling and implement adequate reporting and monitoring dashboards.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field. MSc preferred.
  • High level spoken and written English.
  • Proven track record of 4-7 years success in B2B sales, preferably in the software industry and affinity with international sales.
  • Strong drive and ambition to further develop yourself with the goal of becoming the Chief Commercial Officer (CCO) of a globally active B2B software company.
  • Experience managing indirect sales channels and partner programs.
  • Strong negotiation and communication skills with the ability to influence stakeholders at all levels.
  • Analytical mindset with the ability to interpret data and market trends to drive informed decisions.
  • Entrepreneurial spirit with a hands-on approach to problem-solving and achieving results.
  • Ability to thrive in a fast-paced (e.g. PE-owned), dynamic environment and adapt quickly to changing priorities.

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.