Accurint/LexisNexis

I know this is a very long shot, but has anyone here had success implementing SOAP procedures with LexisNexis|Accurint? I'm working on a project with a 12 hour-from-now deadline, and LexisNexis tech support have all decided to go home.

If this is you;

[Exception] => stdClass Object
(
[Code] => 401
[Audience] => user
[Message] => [Moxie] Insufficient privilege to run the function
)


*scratches head*