You bought a new TM SIM to enjoy affordable data, calls, and texts, but first, you must register it to avoid deactivation or blocking. The TM SIM registration is free, easy, and protects you from scams. This guide walks you through the process, common errors, tips for smooth activation, and restoring service if your SIM goes inactive.

SIMs are being blocked across the Philippines due to the SIM Registration Act, which requires all users to register their SIM cards. If you’re on TM, don’t worry, you have three easy options: register online, use the GlobeOne app, or visit the nearest TM or Globe store.

Note: The official deadline for SIM registration was December 27, 2022. That means you can’t register your old TM sim. But no worries, you can still buy a new TM SIM and get it registered anytime.

TM SIM Registration Methods

You have three possible ways to register your TM Sim Card. Just pick the one that works best for you. Below are the complete step-by-step details about how to register a TM SIM card via any method.

1. TM SIM Reg via Portal

Here’s a step-by-step guide to help you register your TM SIM card using the official TM online portal:

CLICK TO REGISTER SIM
  1. Go to the official TM Sim portal. You can also quickly access it by clicking the TM SIM register link above.
  1. You can also access the official portal by using the TM Sim QR code. Simply scan the QR code on your mobile phone, and you will be redirected to the original online registration portal.
  2. Now select the language, click on the Continue button, and start the SIM registration process.
  3. Type your TM SIM number and tap on the “Register Sim” button.
  4. You’ll receive a One-Time Password (OTP) on your TM SIM number.
  5. The OTP is only valid for 5 minutes! Make sure to enter it before it expires. Once done, hit the ‘Next’ button to continue.
  6. After successful TM sim number verification, you will get a TM Sim registration form. Fill out the form with the necessary details. Here’s what you’ll need to enter:
  • Full Name
  • Current Selfie Upload
  • Government-Issued ID
  • Nationality
  • Date of Birth
  • Gender/Sex
  • Complete Address

If your address is not listed in the dropdown menu, select ‘N/A’ to avoid any registration errors.

  1. Upload a clear and high-quality photo of your ID card for ID verification. No ID card? No worries, a passport or driving license works too.
  2. Now click a fresh selfie for face verification. Make sure your camera lens is clean to ensure a clear and accurate photo of your face.
  3. The maximum allowed file size for any document is 4MB. Please do not upload any files larger than this limit.
  4. Read all the terms and conditions and tick the box to agree with all of them.
  5. The SIM registration is almost complete; review all the given information carefully.
  6. Click on the Submit button to submit the registration form.
  7. Once you submit the application form, you’ll get a reference number. Make sure to save it for future use or inquiries.

Congratulations, the registration is completed. Your TM SIM has been successfully registered.

Note: Always use the official registration link to avoid scams or errors. Never click on links from social media; they could be harmful. To stay safe, make sure the link starts with ‘https.’

Register SIM Card TM via the GlobeOne app
Register via GlobeOne app

2. Register SIM Card TM via the GlobeOne app

The TM SIM registration process through the GlobeOne app is nearly the same as registering via the official portal. To make things easier, here’s the full guide for you.

  1. First, download the GlobeOne app on your mobile phone.
  2. After downloading, open the app and create your account.
  3. Find the ‘Registration’ button (usually at the top right of the screen), then tap it to continue.
  4. Type your TM Number to receive an OTP (one-time password).
  5. Put in the OTP to verify your number. It’s valid for only 5 minutes, so enter it quickly.
  6. After number verification you will get a SIM registration form. Fill it out with all the required details.
  7. Once completed, select your type of ID and upload a clear, high-quality image of it for verification.
  8. Take a fresh selfie for identity verification.  Make sure to clean your phone’s front camera and capture a clear photo.
  9. After the images are uploaded, review all the given information carefully. Ensure that everything is accurate and matches your official documents.
  10. Click the Submit button to complete your registration. You will receive a reference number; save it for future use or inquiries.

You can register your TM Sim easily by following these steps, but if you run into any problems, just contact Globe’s official support; they’re there to help.

Note: When downloading the GlobeOne app, always use official platforms like the Google Play Store or Apple App Store. Don’t use any third-party app.

Note: Always take a clear photo of your ID. Make sure both the image and your signature are clearly visible. The acceptable image size is up to 4 MB on the GlobeOne app.

3. Registration in Globe Stores

If you are uncomfortable with online registration, an offline method is also available. Simply visit the nearest Globe Store and register your TM sim physically. Below are the details on how to complete your SIM registration at a Globe Store.

  1. Visit the nearest TM or Globe Store.
  2. Take your official ID and original documents for SIM registration.
  3. Now, ask the representative to help you in registration.
  4. A trained assistant will help you complete the registration step by step.

Here’s a full list of authorized TM retailers where you can register your SIM physically.

Company NameType of RetailNumber of Stores
Rustan Supercenters Inc.Supermarkets30+
Mercury Drug Corp.Drugstores1,200+
SM Retail Inc.Department stores, Supermarkets2,800+
AlfamartConvenience stores1,000+
Golden ABC Inc.Clothing retail1000+
Puregold Price Club IncSupermarkets400+
7-ElevenConvenience stores3,000+
Robinsons Retail Holdings Inc.Department stores, Supermarkets1,800+
Metro Retail Stores Group Inc.Department stores, Supermarkets46+
SSI GroupSpecialty retail550+

Reminder: If you own more than one SIM card, you can register each of them under your name. Just repeat the same registration process for every SIM you wish to register.

Important: TM Tambayan supports only the three official registration methods listed above. To ensure your information stays safe, always use these verified channels and steer clear of any unofficial or third-party options.

Registration in Globe Stores

Check TM SIM Registration Status

Once you’ve submitted the registration form, you can check if your SIM is registered or not. There are a total of 4 different ways to check TM SIM registration status.

  • Check Via the Portal

    • Visit the official TM Sim portal by clicking on the link provided. https://www.globe.com.ph
    • Type your mobile number and request an OTP.
    • You will receive an OTP message on your phone number, which clearly indicates whether your phone is registered or not.

  • Check via the GlobeOne app

    • Open the Official GlobeOne app on your mobile phone.
    • Log in to your account by entering your password and username.
    • You can easily get the registration status on the home screen of the app.

  • Check Via Number

    • Open your message app, type “SMERG,” and send it to the official TM sim number (8080).
    • Wait a few seconds for a response.
    • A confirmation message will be sent to you, letting you know that your SIM has been successfully registered. However, if you don’t receive this message, it means your SIM or your address is not yet registered.

  • Check via Stores

    • Head to the nearest Globe store and request assistance in checking your SIM registration status.
    • The staff will ask for a few personal details, and just provide them as needed. 
    • Within seconds, you’ll know whether your SIM is registered or not.

Please note that the TM SIM reg process may take a few days. If you don’t receive a confirmation message after waiting, contact customer support for assistance and resolve your issue.

Tips for Successful SIM Registration

Registering your TM SIM is a simple and straightforward process that anyone can do online. To help you complete it smoothly and without hassle, here are some helpful tips to guide you.

  1. Always give accurate details of your identity and upload original documents. False details, like a wrong CNIC, can cause penalties for you.
  2. Recheck the number before requesting the OTP. If you give the wrong number, you won’t receive an OTP, so your registration will never be completed.
  3. Always upload a clear photo of your ID, showing a clear face and signature. The acceptable size of any image is 4MB, so don’t upload any file larger than 4MB.
  4. Upload a fresh and clear selfie because it’s important for verification. Don’t use any effect or filter.
  5. Ensure the TM SIM you’re registering is inserted in your mobile phone and that your device has a stable internet connection, especially when receiving OTPs or completing steps online.
  6. Always register through the official TM SIM Registration legit link or GlobeOne app. Avoid using any third-party app or website, as they can cause a lot of issues for you.
  7. Enable two-factor authentication (2FA) on your accounts for security. Also, use a strong, unique password, preferably at least 8 characters long, that others can’t easily guess.
  8. If you encounter any issues, don’t hesitate to contact Globe customer support or visit the nearest Globe store for in-person assistance.

By following these SIM registration tips, you should be able to complete the process without any errors or issues. However, if you encounter a specific problem, don’t hesitate to contact Globe customer support or visit the nearest Globe store. Your issue will be solved as soon as possible.

TM SIM Registration Bonus

After successful registration, TM SIM offers some bonuses to new users. Here are the complete details about these bonuses and a guide to claim them.

Once your TM SIM is registered successfully, you will get a free 5G Easy Surf promo as a SIM registration bonus. This promo includes the following benefits:

  • 3 GB FunALIW Pack
  • 2 GB of internet
  • Unlimited text to all networks

Here are the details to claim this promo:

  1. Open the Message app on your mobile phone.
  2. Type SUBMERG and send it to 8080.
  3. You will receive a bonus on your newly registered SIM.

Once claimed, this promo will be valid for 30 days.

TM SIM Registration Bonus

After the complete TM SIM registration, you won’t just receive the 5G Easy Surf promo. You may also get additional free bonuses as part of the TM Sim welcome package.

Once your SIM is registered, you’ll gain access to all TM SIM promos and available rewards.

In some regions TM SIM supports LTE and 5G connections. In this way it allows you to enjoy the fast 5G internet connection.

Registering your SIM helps protect against digital scams and fraud. It also prevents SIM misuse and enhances your mobile security.

You just need to upload one valid ID for TM SIM registration. Here is the list of all the acceptable IDs for TM Sim reg:

  • Voter’s ID
  • Philippine National ID
  • PhilHealth ID
  • Passport
  • Senior Citizen ID
  • IBP ID
  • Driver’s License
  • UMID Card
  • NBI Clearance
  • OWWA ID
  • SSS ID
  • BIR ID
  • PRC ID

TM SIM reg tm requires different types of valid IDs depending on the registrant’s category. The required IDs vary for Filipino citizens, minors, foreign nationals, and corporations. Here’s your complete guide to everything you need to know about TM SIM registration requirements.

Filipinos

Filipino citizens must meet the following requirements for SIM registration TM:

  • Gender
  • Full Name
  • Phone Number
  • Birthday
  • Address
  • Proof that all information is correct
  • Government ID with picture and ID number

Minors

For minors, a valid ID of the parent or legal guardian is required to register a SIM card. Below are the complete details of the required documents for minors:

  • Official ID of the Parent or Legal Guardian
  • Proof of Relationship (usually the birth certificate)
  • Minor’s Birth Certificate
  • SIM Registration Form
  • Proof of Address (if required)

Guardians are responsible for completing the SIM registration on behalf of minors.

For Foreigners

The registration requirements for foreign residents and tourists differ. Here are the details:

Tourist

  • Mobile Number
  • Gender
  • Full Name
  • Birthday
  • Proof of Philippine address
  • Address
  • Return or onward ticket with departure date and time
  • Copy of passport (bio page and visa page)

Foreign Residents

  • Gender
  • Passport
  • Full Name
  • Foreign Residents
  • Student ID
  • Birthday
  • Mobile Number
  • Address
  • Legal travel documents from the Department of Justice
  • Official ID from the visa-granting authority
  • Work Permit
  • ACRI-Card
  • Proof of address in the Philippines
  • SUCs Documents
  • List of Mobile Numbers to be Registered
  • Bureau of Internal Revenue Certificate or Form 2303
  • Official Name of the Representative
  • Foreign Missions or Embassy Documents

Note: Keep in mind that the SIM registration for foreigners is valid only for 30 days.  After this period, the SIM will expire and be deactivated.

TM SIM Promos

TM SIM offers a variety of promos for internet, calls, and SMS. You can enjoy exciting features by activating any promo at any time. Here is the complete guide to TM Sim promos:

Promo Name

Details

Price

Validity

Easy Surf 10

50MB data

₱10

1 day

Easy Surf 50

1GB data + 1GB for Facebook

₱50

3 days

Easy Surf 70

1.5GB data + 2GB for apps

₱70

7 days

Promo Name

Details

Price

Validity

Combo 15

Unlimited SMS + 20 min to Globe + 100MB data

₱15

1 day

Combo 50

Unlimited SMS + 100 min to Globe + 1GB data

₱50

3 days

Combo 70

Unlimited SMS + 100 min to Globe + 2GB data

₱70

7 days

Promo Name

Details

Price

Validity

Surf Saya

100MB data + 50MB for Facebook

₱20

1 day

Surf Plus

500MB data + 300MB for Facebook

₱50

3 days

Surf Max

1GB data + 1.5GB for social apps

₱100

7 days

TM SIM Reward List

TM SIM provides a variety of rewards to its loyal users. Here are the full details of the available TM SIM rewards:

Promo

Description

Required Reward Points

REWCOMBO10

Unlimited calls and texts to all networks plus 100MB data, valid for 1 day

6

SURF250MB

100 MB data for  surfing, valid for 1 day

4

SURF1GB

1 GB data allocation for internet use, valid for 1 day

10

REWCOMBO2

20 minutes of calls and 20 SMS, valid for 1 day

2

REWTXT

Unlimited texts to all networks plus 100MB data, valid for 1 day

4

SURF100MB

100MB internet data, usable for 1 day

2

RECALL

Unlimited calls to TM plus 100MB data, valid for 1 day

4

SURF500MB

500MB data for browsing, valid for 1 day

10

REWCOMBO4

Unlimited calls and texts to TM subscribers, valid for 1 day

4

SIM Registration Common Errors

The TM SIM registration is very easy and simple; everyone can do it online. But sometimes, you may face technical issues while registering a TM SIM card and your TM sim card registration fails. Here, you can get all the details about failure issues and how to solve them.

1: SIM Card Already Registered

This error occurs due to some technical issue. This issue also occurs when your TM SIM is still registered on the old details. Follow these predictions:

Contact the helpline and report the issue. They will take note of your errors and try to solve them as soon as possible.

2: Selfie Error

This error usually happens when you upload a blurry, unclear, or low-quality selfie during the registration process. Here are the details to overcome the selfie details.

  1. Always upload a fresh selfie while registering so that your face is clearly visible.
  2. Don't use any effect or filter while clicking an image.
  3. Make sure your selfie is under 4MB. Larger files might fail to upload or get rejected by the system.

3: OTP Issue

Sometimes, you may face OTP issues because the SIM is not placed correctly. This issue is also caused by poor internet connection. Here you can get all the essential details and tips about getting a TM SIM OTP:

  1. Before requesting your OTP, ensure your device is connected to a strong and stable internet connection. A poor connection can cause delays or prevent the OTP from being delivered.
  2. Make sure your TM SIM is securely and correctly placed in your phone. If the SIM isn’t inserted properly, you won’t receive any SMS messages or calls.
  3. After requesting your OTP, wait a few minutes before trying again. During peak hours, high traffic on the server can cause delays in message delivery.
  4. Sometimes, the OTP message is flagged as spam by your device. Open your messaging app and check the Spam or Junk folder.

4: App Crashed

When too many users try to register their TM SIMs at the same time, the servers can get overloaded. This heavy traffic may cause the app or website to crash. Here is the guide to overcome this issue:

  1. Try to register your SIM during off-peak hours, like early morning or late evening.
  2. Make sure you're using the latest version of the GlobeOne app.
  3. If you experience errors, go to your phone’s settings and clear the cache of the app.

5: Registration Time Out

This issue occurs due to high traffic and poor internet connection. Follow these instructions to overcome this issue.

  1. Make sure that your device is connected with a stable internet connection. Don't request the OTP during a poor internet connection.
  2. Don’t try to register a SIM card during the peak hours.
  3. If you run into problems, clear the app’s cache to improve performance.

Here, you’ll find all the information you need about common SIM registration issues and the best ways to solve them. If you encounter any other problems, don’t hesitate to contact Globe Support for assistance. If you’re constantly running into issues with online registration, simply visit the nearest Globe Store for friendly, in-person help.

Why Is TM SIM Registration Necessary?

After the SIM registration act, it's necessary for everyone to register their SIM cards. This law was introduced to enhance public safety and prevent illegal activities like scams, fraud, etc. Here are a few key reasons why registering your TM SIM is compulsory:

  1. SIM registration is now a legal requirement. So every SIM user needs to register his SIM card if he wants to use it further.
  2. All unregistered SIM cards have been deactivated by the government and can no longer be used.
  3. To access TM SIM promos, features, and essential services like your PUK code, you must first register your SIM.
  4. Registering your SIM helps protect it from misuse, identity theft, and other digital crimes.

Just like with other laws, the government imposes penalties for breaking the rules. Here are the details of the penalties you may face for not complying with the SIM registration law:

  • Providing false information during SIM registration or using a stolen SIM card is a serious offense under the SIM Registration Act. If you are caught giving fake details or are involved in SIM theft, you may face 6 months to 2 years of imprisonment, along with a fine of up to ₱300,000.
  • Telecom companies that refuse to register SIM cards without valid reasons may also face serious issues. They can be penalized with a fine ranging from ₱100,000 to ₱1 million.
  • Telecom staff or employees who breach data confidentiality can face serious fines ranging from ₱500,000 to ₱4 million.

TM SIM Helpline Details

TM Sim support is available 24/7 to help its customers. You can reach them anytime through various channels such as phone call, online chat, or social media. Here you can get complete details about the TM Sim Helpline:

  • Online support: https://www.globe.com.ph/contact-us
  • Hotline: (02) 7730-1500 and 808
  • Messenger Helpline: Message

TM support is available anytime to help you.  They will review your issue and respond to you as soon as possible.

Frequently Asked questions

Just head over to the official website or open up the GlobeOne app. Fill out the TM Sim reg form with your details and send it off. Once they verify everything, your SIM will be good to go.

After you register, your TM SIM should turn on automatically within a few minutes. Sometimes it might take a bit longer, so don’t worry if it’s not active.

No signal? It could be because you’re in a dead zone, your SIM is old or damaged, or maybe your phone settings are off. Double-check that airplane mode is off, pop the SIM out and back in, or try it on another phone. If it still doesn’t work, move to a TM or Globe store for some help or a new SIM.

To turn off your TM SIM, just dial 808 from your TM SIM registered number and ask to deactivate it. Or, visit a Globe Store with your ID and they can take care of it for you. Usually, the SIM will be deactivated within a day.

TM is basically Globe’s younger sibling. It runs on Globe’s network, so you get the same coverage and connection quality as Globe users.

If you’re not sure what ZIP code to put, just Google your city’s ZIP. Make sure you enter the right one when you register so your SIM is properly linked to your location.

You can check by logging into the GlobeOne app or official site, your registration status should pop right up. Or just text SUBMERG to 8080, and they’ll send you a message confirming your SIM’s registration.

The deadline for registering old SIM cards was December 27, 2022. After that, old SIMs can’t be registered anymore. You’ll have to get a new one.

Yep! You can buy and register a new TM SIM anytime. Just remember, the old ones can’t be registered anymore because the deadline has already passed.

If you lose your SIM, call the TM helpline ASAP and report it. Once you verify your info, they’ll deactivate the SIM so no one else can misuse it.

If you don’t register your SIM, it’ll get deactivated automatically. That means no calls, no texts, and no data, basically, it won’t work anymore.

Yes, you can register multiple SIM cards under your name. But keep in mind that a maximum of nine SIMs can be registered to a single person.

Yes, SIM registration is completely free. Just purchase a new SIM, then register it online through the official Globe website or the GlobeOne app—no need to visit a store or pay anything. You can do it all at home.

My Final Thoughts

The process of TM SIM registration is too easy and simple. Just open the official website using the online link, fill out the form, and register your SIM online in just a few steps, for free. If you’re hesitant to register it yourself, no worries! Simply visit the nearest Globe Store and have it registered there.

Recently I registered a new TM SIM registration made easy! Register your TM SIM online in 2025 using the official link. Follow quick steps to verify and activate your TM number.TM SIM registration made easy! Register your TM SIM online in 2025 using the official link. Follow quick steps to verify and activate your TM number.TM Sim card and didn’t face any difficulties at all. Registering a TM SIM card is as simple as flipping a switch; the process is smooth and