Support
At PowerPlan, We Don’t Have a Traditional Customer Support Team
We have a Customer Operations team, made up of highly experienced professionals who will work closely with your team to help you get the most from every PowerPlan solution.
Understanding Your Unique Business Operations, Needs and Challenges.
This comprehensive, hands-on approach allows us to develop optimal solutions, whether we’re addressing a minor code fix or helping to develop a long-term solution roadmap.
With a deep technical understanding of the PowerPlan platform and the unique industries our customers occupy, and a deep knowledge of asset accounting, tax and budgeting, the PowerPlan Customer Operations team is uniquely qualified to ensure your success.
PowerTax Support Timeline
As we’ve previously announced, we will continue to focus our product investments on next-generation solutions such as Tax Fixed Assets (TFA) and will be discontinuing PowerTax over the coming years. Learn more about the support timeline for PowerTax, including key dates and support expectations.
How Can We Help?
Reach out to our support team with the details of your request to create a case.
Portal & Courses
Find help, reference guides, webinars and more in PowerPlan’s Social Power portal and PowerPlan Learning.
Phone
Live support available Monday – Friday, 8:00AM – 8:00PM ET
US: +1 888-725-0158
CA: +1 888-291-8633
Australia: 611300593403
All other countries: +1 770-937-3000
