ISO 27001
ISO 22301
Empower your business with an AI- powered worfklow platform
the all-in-one solution for digital transformation, streamlining workflows and drastically reducing reliance on paper.
- invoice workflow
- e-invoicing hub
- digital mailroom
- ERP systems integration
- IDP intelligent document processing
Trusted by
V-Desk
One platform of unlimited possibilities
workflow
Automated workflows and digitization of documents
Streamlined processing of documents and tasks
Document management
Support for document processing in everyday work
Orchestrated and securely archived documents
Business process management
Real-time and full control over processes for managers
Intelligent systems of data management
Want to stay ahead with cutting-edge solutions?
We keep you in the loop with the latest in digital transformation and share smart ways to optimize your business.
Automation across every department, throughout the entire organization
seamless information flow between teams — all powered by one unified workflow platform
Security comes first
We put great care into ensuring that all our operations comply with the highest security standards and regulatory requirements. Our approach is conscious and guided by proven procedures — from risk assessment to proactive risk management.
To support this commitment, we’ve implemented the Information Security Management System and the Business Continuity Management System.
Both systems are TÜV Nord Polska certified, in accordance with ISO 27001 and ISO 22301 standards.
Two implementation models to match your business needs
V-Desk & V-Desk GA
from trusted standards to bespoke solutions
Tailor- made solutions built around your company’s unique needs or plug-and-play modules based on proven practices.
- a low-code implementation model built around your unique processes
- this approach involves designing workflows tailored specifically to your organization’s needs — with every element of the process 100% customized to match your operations.
- what you receive is a digital replica of a key part of your business — perfectly aligned with how your company works.
- this model requires a longer implementation timeline — a natural trade-off for truly bespoke systems
- it delivers measurable gains in efficiency,
- full process transparency, and enhanced data security.
- ideal for companies looking to digitize highly specific, non-standard workflows that are unique to their business
- a no-code implementation model based on a library of ready-to-use applications
- each app comes with multiple adjustable parameters, allowing for a degree of customization within clearly defined limits.
- this approach leverages a rich library of prebuilt processes — configurable applications that follow proven industry best practices.
- implementation time is drastically reduced — in some cases up to 10 times faster
- it requires significantly less involvement from your internal team
- this model is ideal for auxiliary processes: essential to day-to-day operations, but not core to your competitive advantage.
- designed for companies willing to trade full customization for speed, efficiency, and standardization aligned with market-ready solutions.
From small businesses to market leaders
we have the tools to drive success
Off-the-shelf apps and custom-built projects don’t have to be either-or — they work even better together. Both approaches are built on the same technical components — paving the way for a flexible and scalable implementation path.
The hybrid model is gaining popularity for a reason.
More and more organizations are choosing to combine:
- Tailor-made solutions – custom-designed projects that address strategic areas of the business
- GA Library applications – fast-to-deploy modules, ideal for supporting non-core processes
We will help you choose the solution that fits.
Not sure which system is right for you? Our experts are here to guide you through the options and recommend what works.
Trusted by industry leaders
We digitize document workflows and optimize processes across industries, across the globe.
For over two decades, we’ve supported market-leading companies.
Our Clients share Success Stories
Discover how businesses are transforming their operations with Primesoft to streamline processes, for better performance and stronger market advantage
Don’t see your industry on the list? Let’s talk.
Schedule a call with one of our consultants — just click below and fill out the form. Your details will help us get in touch and arrange a no-obligation conversation to recommend the right solution for your business.
V-Desk: The Smart Choice for Your Business
100% Polish-owned
A Polish company developing proprietary solutions by harnessing and advancing modern technologies.
Over 20 Years of Experience
We deliver a mature, enterprise-ready platform paired with end-to-end support and a dedicated consulting and service team—every step of the way, from implementation to day-to-day operations.
Data Security Guaranteed
Our clients benefit from secure information management, certified under ISO 27001.
Guaranteed business continuity
Our systems are built for stability and continuous growth in a fast-changing business and tech landscape – guaranteed by ISO 22301 certification.
100% Legal Compliance
We respond proactively to regulatory changes.
Every solution we offer meets legal standards — from the White List and e-invoicing (KSeF in Polish) to e-Deliveries, and beyond.
System support & post-implementation service
Every company which uses V-Desk benefits from a dedicated support throughout the implementation and afterwards.
Scalable Solutions
System expansion aligned with your evolving business needs. The V-Desk architecture supports essential modifications and enhancements that drive process efficiency and adapt to your organization’s growth.
Two ways to implement at your choice
V-Desk offers two deployment models: a fully tailored platform built around your specific needs or V-Desk GA – our ready-to-use process library packed with smart, pre-configured applications.
Both models can also be combined for even greater flexibility.
100% Polish-owned
A Polish company developing proprietary solutions by harnessing and advancing modern technologies.
Over 20 Years of Experience
We deliver a mature, enterprise-ready platform paired with end-to-end support and a dedicated consulting and service team—every step of the way, from implementation to day-to-day operations.
Data Security Guaranteed
Our clients benefit from secure information management, certified under ISO 27001.
Guaranteed business continuity
Our systems are built for stability and continuous growth in a fast-changing business and tech landscape – guaranteed by ISO 22301 certification.
100% Legal Compliance
We respond proactively to regulatory changes.
Every solution we offer meets legal standards — from the White List and e-invoicing (KSeF in Polish) to e-Deliveries, and beyond.
System support & post-implementation service
Every company which uses V-Desk benefits from a dedicated support throughout the implementation and afterwards.
Scalable Solutions
System expansion aligned with your evolving business needs. The V-Desk architecture supports essential modifications and enhancements that drive process efficiency and adapt to your organization’s growth.
Two ways to implement at your choice
V-Desk offers two deployment models: a fully tailored platform built around your specific needs or V-Desk GA – our ready-to-use process library packed with smart, pre-configured applications.
Both models can also be combined for even greater flexibility.
Our customers are talking about V-Desk
Rotometal
“We chose the V-Desk solution because of its wide range of options for adapting the solution to our individual processes, as well as the flexibility it offers when integrating with the SAP system.”
SMP Poland
The system allows us to easily track payment deadlines, verify incorrect entries and, above all, eliminate manual work at many stages of invoice processing.
Autostrada Wielkopolska
“We implemented this system as an independent platform available to our subcontractors, self- employed engineers, and other external entities. We wanted to streamline document circulation in our company. We searched the market for programmes that would be easy to use, ergonomic, but also flexible in terms of future system development.”
Lhoist Bukowa
“The workflow system from Pimesoft is a simple way to collect quality information, analyse trends, identify problems, and take corrective action. This allows for continuous process improvement and higher quality standards.”
Grupa Pracuj
“V-Desk is a modern and efficient solution, equipped with a range of tools that significantly improve the comfort of everyday work. We appreciate the flexibility and scalability of the system, which allows documents to be processed efficiently and in accordance with established procedures. By launching the V-Desk system, we have significantly reduced the use of paper documents, and the processing and management of invoices and correspondence in the company has been optimized.”
Mitutoyo Polska
V-Desk allows us to focus on the tasks that are essential to our business, without wasting valuable time waiting for documents or registering them manually.
Kia Polska
“With a professional approach and a deep understanding of our needs, the solution meets our expectations. V-Desk is easy to use and functional, but above all, it streamlines the work of many people and increases the efficiency of the company’s operations.”
Jass Board
“The switch to digital task and document workflows was our goal, which we were able to achieve with the professional support of Primesoft.”
Mariusz Lisiecki, Information Systems Manager
BMW Dynamic Motors
“Cooperation with Primesoft Polska began in 2021 and focused on the introduction of solutions aimed at the complex digitization of business processes management.”
NUXE
“V-Desk GA introduced a systematic approach to processes at Nuxe, reducing the problems associated with manual document handling. From now on, we manage invoices electronically and handle HR processes such as vacation requests and approvals, as well as employee attendance records.”
Ariadna SA Fabryka Nici
“The transition to a digital document circulation system involved changes that had a positive impact on the functioning and flow of processes such as invoice circulation, requisitions, purchases and employee requests. The workflow system was launched to handle the circulation of cost invoices, of which approximately 500 are processed each month.
The positive cooperation with Primesoft, whose goal was to digitise Ariadna, allows us to plan the expansion of the V-Desk system with additional modules.”
Beata Karbowniczak, Chairman of the Board
Polipak
The flexibility of the implemented system means that its development possibilities, tailored to the company’s current needs, are an additional advantage that is highly valued by our company.
Bostik
“We took advantage of the consulting and analytical support provided by Primesoft Polska, and as a result of our cooperation, the V-Desk electronic document circulation system was launched in our organization. We confirm the implementation of the solution in the areas of contracts, orders, and invoices, as well as its integration with the Exact financial system. In all areas, document approval and circulation processes have been streamlined, and control at every stage has been strengthened.”
Elplast +
The expectations we had for digitizing our company have been met. With the V-Desk system, we are no longer using paper documents, which has had a positive impact on the efficiency of our processes.
Renata Rosenbeiger, Chief Accountant at Elplast+ sp. z o.o.
Domost
We value the potential of the V-Desktop platform, its stability and functionality, which allows us to save time and resources. Tasks including document registration and approval have been automated, and we now have effective control over the process.
EFL Leasing
“Given that we have been successfully cooperating with Primesoft Polska Sp. z o.o. for many years in the development of the V-Desk system, we are pleased to recommend it as a supplier of electronic document circulation systems.”
JMP Flowers
“We no longer waste time searching for invoices, and we have resolved situations where tasks were not monitored and responsibility was unclear. With the V-Desk System, we have achieved smooth document processing.”
Securitas
“During 11 years of using V-Desk, we have become convinced of the flexibility of this solution, which is why we commissioned modifications allowing V-Desk to be integrated with another system in the company. We confirm that the work was carried out to the highest standard, maintaining high standards of business ethics and continuity of processes in the company.”
End-to-end business digitalization—right at your fingertips.
200,000+ professionals trust V-Desk to simplify and accelerate their workflows.
V-Desk Integrations
V-Desk can be seamlessly integrated with virtually any IT system.
In recent years, our platform has been successfully connected to leading ERP and enterprise solutions including SAP, Microsoft Dynamics, IFS, Comarch ERP XL and Optima, Oracle, TETA, Sage Symfonia, Enova, and Asseco Wapro.
The scope of integration with the electronic document workflow system covers a wide range of functional areas.
Each implementation is tailored to the organization’s specific structure and business processes—because when it comes to data exchange, no two integration scenarios are ever exactly the same.
Features that matter
Intelligent Document Processing (IDP)
An advanced functionality that combines OCR with artificial intelligence and natural language processing (NLP).
Reports
The system provides reporting on current activities and case/project status. Together, we’ll prepare bespoke summaries of your key data.
Power BI
Interactive, real-time reports—business intelligence directly on the V-Desk platform. Build an analytical knowledge base that supports strategic decision-making.
Electronic signature
Digital document signing that automates every process.
Primesoft Sign supports all signature types and certificate classes: qualified, advanced and standard electronic signatures.
OCR by Primesoft
Our in-house text recognition technology, developed over many years, delivers intelligent capture to streamline document registration in the system.
Access management and oversight
Controlled access to documents and processes. Assigning permissions and user roles minimises the risk of unauthorised access and allows you to restrict access to selected cases and documents.
Data exchange
An open approach to exchanging data with other business systems keeps work and information flowing smoothly.
Over time, by acting as an integrator between systems, V-Desk becomes a corporate knowledge platform for the entire company.
Electronic archive
Archiving eliminates the need to circulate paper documents.
Digital archiving outperforms traditional methods from security through to storage capacity.
Tracking and monitoring
System logon methods give you control at every stage of the process. Document versions are recorded, enabling full change history and version restore.
Document search and filtering
Advanced search and filtering capabilities. Properly tagged documents are easy to find—even across integrated external systems—via full-text search (just like a web browser) or by attributes such as invoice number, date and more.
What drives our clients to implement a workflow system?
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