Profiles

Posted a reply to Recaptcha check fails on Tech Support, on the site WordPress.org Forums:
Hello @ma3ry,  Thank you for reaching out. The failed security check issue has now been…

Posted a reply to Critical Errors on Registration, on the site WordPress.org Forums:
Hello @mcmurphy78, We have analyzed the issue and found no problems during our rigorous testing.…

Posted a reply to Members not showing in default group, on the site WordPress.org Forums:
Hello @gromgrom, We have released the latest update (version 5.9.7.1) , which includes a fix…

Posted a reply to Very Good,and can’t scroll or properly display the content below., on the site WordPress.org Forums:
Hello @tdcktz, Our team has worked on this issue, and we will include a global…

Posted a reply to Members not showing in default group, on the site WordPress.org Forums:
Hello @gromgrom,  Please ensure that all registered users in the group are activated. Only active…

Posted a reply to Date picker stops at 2025, on the site WordPress.org Forums:
Hello @groggy72, Our team has identified this issue as a bug. The fix will be…

Posted a reply to bbpress extension causes users to not be able to reply to topics, on the site WordPress.org Forums:
Thanks for the update. Glad it’s resolved.

Posted a reply to Customize public/partials files, on the site WordPress.org Forums:
Hi @cowalenciawebs,  Thank you for the detailed explanation. Currently, the plugin does not support overriding…

Posted a reply to Very Good,and, on the site WordPress.org Forums:
Hello @tdcktz, Thank you so much for your feedback! We’re glad to hear that you’re…

Posted a reply to Very Good,and can’t scroll or properly display the content below., on the site WordPress.org Forums:
Hello @tdcktz, Thank you so much for your feedback! We’re glad to hear that you’re…

Posted a reply to User group login and dedicated page questions, on the site WordPress.org Forums:
Hello @goakes, Thanks for providing the background and links. Please see our comments regarding your…

Posted a reply to How do I show members in a group on the frontend, on the site WordPress.org Forums:
Hello @lifeisspiritual The ProfileGrid shortcode [profilegrid_groups], or the All Groups page, displays all groups created in…

Posted a reply to Activating Premium plugin, on the site WordPress.org Forums:
Hello @benallgood, Thanks for reaching out! As of now, the system allows you to activate…

Posted a reply to Registration form issue, on the site WordPress.org Forums:
@lekiend The fix is currently under testing, and the tentative release date is December 22nd.…

Posted a reply to 2 questions Place Order, No discount at check out, on the site WordPress.org Forums:
Hello @tim4962, It seems that the discount code was not entered during checkout, which is…

Posted a reply to Add Description to Profile?, on the site WordPress.org Forums:
@tim4962 For inquiries regarding special pricing, please raise a ticket through our support portal.

Posted a reply to Add Description to Profile?, on the site WordPress.org Forums:
Hello @tim4962, Thanks for your message! The plugin does allow profile fields to be displayed…

Posted a reply to Registration form issue, on the site WordPress.org Forums:
Hello @lekiend, Our team has identified the underlying issue and we’re currently working on a…

Posted a reply to Registration form issue, on the site WordPress.org Forums:
Hello @lekiend, We're sorry to hear you're experiencing an issue with the registration form. We…

Posted a reply to New Group shortcode not working, on the site WordPress.org Forums:
@hiltron Please raise a ticket at our support portal here in order to allow us to…

Posted a reply to Users are unable to update picture after registration, on the site WordPress.org Forums:
Marking the topic as resolved. Please reply if you still need our help, or reach…

Posted a reply to New Group shortcode not working, on the site WordPress.org Forums:
Hello @hiltron, This shortcode works only with the ProfileGrid extension “Frontend Group Creator.” Please make sure…

Posted a reply to Users are unable to update picture after registration, on the site WordPress.org Forums:
Hello @dstakias, Please make sure that you have enabled the ‘Show option to change cover…

Posted a reply to Profilegrid & bbpress, on the site WordPress.org Forums:
Hello @sonicworker, Thank you for writing to us. Regarding the Forum tab on a profile, please…

Posted a reply to Incredibly outdated features, on the site WordPress.org Forums:
Hello @aksel777, Thank you for your feedback and for bringing this issue to our attention.…

Posted a reply to Members Directory not showing members, on the site WordPress.org Forums:
Due to the lack of further response from your end, we are marking this topic…

Posted a reply to Login Rejected with valid credentials, on the site WordPress.org Forums:
Marking the topic as resolved. Please reply back if you still need our help. Thank…

Posted a reply to export the Groups, on the site WordPress.org Forums:
Hello @oasis24, Currently, there is not an option to directly export groups from old site…

Posted a reply to Members Directory not showing members, on the site WordPress.org Forums:
Hello @pavlovbob, We've checked the link you shared, and it appears to be displaying the…

Posted a reply to Login Rejected with valid credentials, on the site WordPress.org Forums:
Hello @groggy72, Apologies for any inconvenience caused. We will need more information from your side…

Posted a reply to Login Rejected with valid credentials, on the site WordPress.org Forums:
Hello @groggy72, Please update the plugin to its latest version and test again. If you…

Posted a reply to Login Rejected with valid credentials, on the site WordPress.org Forums:
Hello @groggy72, Thank you for reaching out! We're currently investigating this on our end and…

Posted a reply to Launch a script when a User Joins a paied Group, on the site WordPress.org Forums:
Hello @hiltron, You can use the following hooks after a user joins a group. After…

Posted a reply to Is ProfileGrid compatible with WPML?, on the site WordPress.org Forums:
Hello @vinzclortho, Thanks for reaching out and for considering ProfileGrid for your multilingual project —…

Posted a reply to New custom tabs doesn’t show content, on the site WordPress.org Forums:
Hello @rheset, Due to the lack of further response from your end, we are marking…

Posted a reply to Account gesperrt, on the site WordPress.org Forums:
Hello @rameshh, Apologies for the delay in getting back to you, and thank you for…

Posted a reply to Failed Security Check, on the site WordPress.org Forums:
Hello @realact Apologies for the delay in getting back to you, and thank you for…

Posted a reply to New custom tabs doesn’t show content, on the site WordPress.org Forums:
Hello @rheset, Thank you for reaching out. Since your previous custom tabs are working correctly,…

Posted a reply to Too Many Bugs/Errors, on the site WordPress.org Forums:
Hello @phil1ooo, I appreciate you taking the time to share your experience with us, even…

Posted a reply to Too Many Bugs/Errors, on the site WordPress.org Forums:
Hello @phil1ooo, First, we're sorry for the rough experience. We've gone through each point you…

Posted a reply to Profile not compatible with Themify Template?, on the site WordPress.org Forums:
Hello @ncash242, Thank you for bringing this to our attention. The issue with the profile…

Posted a reply to Request for 7-Day Free Trial of ProfileGrid Premium for Testing, on the site WordPress.org Forums:
Hello @sso230, Thank you for your interest in ProfileGrid Premium and the Frontend Group Creator…

Posted a reply to How to create notifications for specific users, on the site WordPress.org Forums:
Hello @jvvke, The Notifications tab displays system-generated notifications related to user activity in groups. These notifications…

Posted a reply to Image Profile – Cover Profile, on the site WordPress.org Forums:
Hello @upyria, It seems like the issue is specific to your site, where one of…

Posted a reply to Account gesperrt, on the site WordPress.org Forums:
Hello @aprokuse, Please ensure that the "WP Registration Auto Approval" option is enabled by navigating to ProfileGrid >>…

Posted a reply to Can’t see file upload on members profile in backend, on the site WordPress.org Forums:
Hello @groggy72, ProfileGrid allows you to create custom file upload fields. You can add this…

Posted a reply to File uploads going to media library, on the site WordPress.org Forums:
Hello @groggy72, At the moment, there isn’t a built-in option to store 'File Uploads' from…

Posted a reply to Restricted content takes over whole page, on the site WordPress.org Forums:
Hello @groggy72, Yes, this is the intended behavior for content restriction on pages. If you'd…

Posted a reply to exporting member lists?, on the site WordPress.org Forums:
Hello @alexalp, You can export the user list using the plugin’s export feature, either for…

Posted a reply to How do I create toggle between Monthly and Yearly on Membership Page, on the site WordPress.org Forums:
Hello @lifeisspiritual, Thank you for reaching out regarding recurring payments with Stripe for ProfileGrid. At…