Profiles

Posted a reply to [Smartsupp – live chat, chatbots, AI and lead generation] Realy slow queries on frontend, on the site WordPress.org Forums:
hey @mafcz thanks for raising this. We haven't heard much about this, we'll investigate and…

Posted a reply to [Smartsupp – live chat, chatbots, AI and lead generation] PHP 8.3, on the site WordPress.org Forums:
hey @pouzarm, thanks for your message. We'll include it in the next batch of fixes.…

Posted a reply to [Smartsupp – live chat, chatbots, AI and lead generation] Plugin Vulnerability, on the site WordPress.org Forums:
hey @marksa, we've successfully patch this the other day. Thanks for raising this! Apologies for…

Posted a reply to [Smartsupp – live chat, chatbots, AI and lead generation] 2 websites, 1 account on mobile device, on the site WordPress.org Forums:
hey there, apologies for late reply, if you want to use 1 account that's not…

Posted a reply to [Smartsupp Live Chat] disable loading js files from chat on a certain page, on the site WordPress.org Forums:
Hello! Thank you for reaching out and we are very sorry for the late reply…

Posted a reply to [Smartsupp Live Chat] Also error trying to install smartsupp chat, on the site WordPress.org Forums:
Hello! Thank you for reaching out and we are very sorry for the late reply…

Posted a reply to [Smartsupp Live Chat] Smartsupp Live Chat issue with google page speedinsight, on the site WordPress.org Forums:
Hello, We have started an analysis of changes introduced by Google in speed measurement and…

Posted a reply to [Smartsupp Live Chat] Easy, friendly and powerfully, on the site WordPress.org Forums:
Hello @gsosab thanks a lot for your review. Really appreciate you are satisfied with our…

Posted a reply to [Smartsupp Live Chat] Leftover code, on the site WordPress.org Forums:
Hi, we checked your website and we found no Smartsupp chat code there. Please let…

Posted a reply to [Smartsupp Live Chat] Smartsupp Live Chat issue with google page speedinsight, on the site WordPress.org Forums:
Hello, thank you for your message. We are aware of it and we will make…

Posted a reply to [Smartsupp Live Chat] How to use Smartsupp with Content security policy (CSP)?, on the site WordPress.org Forums:
Hi, you can use this website, which will tell you whether or not your website…

Posted a reply to [Smartsupp Live Chat] The chat plugin stopped working, on the site WordPress.org Forums:
Hi, we’ve tested our plugin, but unfortunately, we were not able to replicate the issue,…

Posted a reply to [Smartsupp Live Chat] The chat plugin stopped working, on the site WordPress.org Forums:
Hi, there was an issue with the plugin, luckily we have managed to fix it,…

Posted a reply to [Smartsupp Live Chat] The chat icon does not appear on my site, on the site WordPress.org Forums:
Hi, We’ve looked into it. The problem seems to be the Campaign banner at the…

Posted a reply to [Smartsupp Live Chat] Má plugin nějakou výhodu oproti kódu?, on the site WordPress.org Forums:
Dobrý deň, vo WordPress plugine je navyše iba automatická identifikácia prihlásených návštevníkov na webe, takže…

Posted a reply to File .js for Multillenguage mode, on the site WordPress.org Forums:
Hi, in this case, you just need to insert the script for the respective language…

Posted a reply to Hide/Remove chat from a specific page, on the site WordPress.org Forums:
Hi, yes, you will need to add the following configuration only on the pages, where…

Posted a reply to Hide/Remove chat from a specific page, on the site WordPress.org Forums:
Hi, You can hide chat box on certain pages by setting the variable hideWidget in…

Posted a reply to Detailed visitor info, on the site WordPress.org Forums:
Hi, unfortunately, we are unable to assist you with this situation, the integration must be…

Posted a reply to Chat box does not load on Mobile for first time ., on the site WordPress.org Forums:
Hello, can you try to disable the Smartsupp plugin and insert the code manually into…

Posted a reply to The chat is not displayed on my website, on the site WordPress.org Forums:
Hello, an alternative way to install Smartsupp in case the plugin is not compatible with…

Posted a reply to Can’t change position of the button, on the site WordPress.org Forums:
If you manually insert the code in the editor, then you can uninstall the plugin,…

Posted a reply to Can’t change position of the button, on the site WordPress.org Forums:
Hello, we have tested the code, but we were unable to find any problems with…

Posted a reply to Smartsupp not show on my website, on the site WordPress.org Forums:
Hi, thanks for reaching out. We have taken a look at your website, and currently,…

Posted a reply to Great plugin!, on the site WordPress.org Forums:
You are welcome. We are happy you like Smartsupp!