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Our leadership team spans various regions, bringing together a global perspective on what regulated organizations need to succeed. With expertise in regulated industries, software delivery, and customer success, we focus on one goal: making quality management simpler to run, easier to prove, and ready to scale.
John brings more than 29 years of hands-on experience in the life science industry. Before founding PSC Biotech Corporation, he held roles at the United States Department of Defense (Naval Ordnance Station), CPI Plants Inc., Lockwood Greene Engineers, Johnson & Johnson, and Fluor Daniel. John holds a Bachelor of Science degree in Chemical Engineering from the University of Rhode Island.
He is a former president of the International Society of Pharmaceutical Engineers (ISPE) Los Angeles Chapter and an active member of the Parenteral Drug Association (PDA), the American Society for Quality (ASQ), and the Regulatory Affairs Professionals Society (RAPS).
John is passionate about creating value for his clients within the life sciences field.
Gilbert has over 30 years of experience in finance management specific in planning and control, developing financial policy, implementing management reporting systems, and finance and accounting management. Gilbert joined PSC Biotech Corporation as Controller in 2008 and promoted to Chief Financial Officer in 2011 to lead the finance and accounting function for PSC group. He is responsible for managing the group’s finance and accounting, planning and control, business investment, treasury, and tax planning.
Gilbert has an extensive track record in setting and driving the company to achieve the financial goals, risk management, and directing the finance and accounting functions to meet with required accounting standards and the legal compliance. He holds an Master of Business Administration, CPA from the Hong Kong Institute of Certificated Public Accountants, CPA from the Washington State Board of Accountancy, and was a Fellow of the Association of Chartered Certified Accountants (FCCA), United Kingdom.
Gilbert leads PSC Biotech Corporation’s technology initiatives through its PSC Software division, driving innovation and excellence in cloud-based solutions. He oversees product development, directly contributes to the creation of cutting-edge applications, and spearheads strategic planning for application hosting capabilities. With over 15 years of experience across diverse development platforms, Gilbert offers deep technical expertise and proven leadership.
A graduate of California State Polytechnic University, Pomona, with a Bachelor of Science in Business Administration, Gilbert combines technical acumen with strategic insight. Under his leadership, PSC Software has achieved consistent growth, and his vision ensures this trajectory continues well into the future.
Ryan brings eight years of business development experience in the private sector to his role at PSC Software. He leads the company’s strategic operations, oversees cross-functional teams, and drives business growth while ensuring excellence in customer service, product development, and the overall client experience.
With a strong background in business development and a Master of Business Administration, Ryan plays a pivotal role in expanding market presence and launching new products. Passionate about innovation and team development, he is dedicated to fostering a culture of collaboration and continuous improvement.
Heather joins PSC Biotech Corporation as a senior director with over 20 years of experience navigating complex technical and legal issues combined with analytical and technical knowledge, fiscal responsibilities, conflict resolution, software, CAPA, non-conformance regulatory compliance, manufacturing, six sigma and global business startups.
As a leader in project management and global operations, Heather spearheads PSC’s expansion efforts in Europe. She holds multiple certifications, including GMS CRP, ERC visa and immigration expertise, audit quality appraisal and delivery, project management professional (PMP), and advanced sciences. With Heather’s extensive background and leadership, PSC Biotech is well positioned to continue its growth and success throughout Europe and beyond.
Samuel is a highly adaptable business director with over 17 years of experience managing automated GxP production facilities across the pharmaceutical and food industries. His expertise spans reliability and project management principles, as well as the full Commissioning, Qualification, and Validation (CQV) life cycle.
Samuel’s diverse professional background includes leadership roles at industry-leading organizations such as CSL, Grifols, Nestlé, and Toyota. This breadth of experience has equipped him with a unique perspective and a comprehensive skill set that spans multiple industries.
As the Managing Director for Australia & New Zealand at PSC Biotech, Samuel leads with a focus on efficiency, quality, and regulatory compliance. He has successfully managed cross-functional teams of project and validation engineers, quality assurance specialists, and maintenance personnel. Known for delivering capital expansion projects on tight timelines, Samuel consistently ensures high standards and successful outcomes.
Zhu brings over 23 years of experience in the chemical engineering, pharmaceutical, and biotechnology industries. She specializes in qualification, validation, and cGMP compliance services for pharmaceutical and biotechnology facilities, including laboratories, manufacturing plants, equipment, and utilities. Her deep expertise in validation and cGMP compliance ensures her teams are guided by knowledgeable, experienced leadership.
Zhu has successfully supported four Chinese domestic sterile injectable manufacturers in achieving marketing authorization for their cephalosporin products. Additionally, she led two greenfield commissioning and qualification projects in Singapore—one for a sterile facility and one for a biotechnology facility. Her leadership and technical skills are instrumental in spearheading PSC Biotech Corporation’s continued growth across Asia.