"With Qstep, we replaced multiple warehouse, handling, and invoicing tools with one reliable platform that centralizes all cargo terminal and invoicing functions. Airline messaging is automated, and we are fully integrated with the Customs electronic data system. Forwarders now have clear, end to end control of export shipments from the moment they pre-advice in Qstep’s extranet, and of import shipments as well, with clear, transparent notifications on storage conditions and costs, complemented by automated invoicing.”
"Since implementing Qstep, we can handle the same workload with fewer staff. The automation eliminates repetitive manual work, which was a key factor in choosing Qstep in the first place. Before, processing a shipment required about five manual steps. Now, with Qstep, marking a shipment as arrived or delivered is literally just a button click. A decade of working together speaks for itself. Qstep meets all our requirements, automates key processes, and helps us work smarter every day. That’s why we continue to rely on it."
"Qstep not only ensures smooth ground handling for cross-border eCommerce shipments flown from China or the US into Europe, but also manages postal handling and provides a variety of value-added services at our Amsterdam sorting hub. We can now track parcels even after they leave our platform, all the way to final delivery. It’s a one-stop shop for connecting eCommerce sellers and buyers through an intuitive, highly automated service. With the help of Qstep, we coordinate worldwide deliveries from Amsterdam efficiently, making it the perfect tool to manage daily operations in today’s competitive eCommerce market.”
"One of the biggest advantages of Qstep is that it fully integrates customs and terminal cargo handling. When an import flight arrives, the information flows automatically into the system, so you can focus entirely on the physical handling. In most systems, customs is managed separately, which often results in double work. A while ago, we visited a fellow cargo handler abroad. Their terminal is half our size, yet they had seventeen people in the office, while we manage with just three. That’s the power of automation.”
