CR Mining

CR Mining integrates smarter workforce journey management

How a global mining equipment manufacturer improved fleet safety, visibility and operational efficiency — powered by a data-driven journey management system.

The challenge

CR Mining sought a partner to digitise journey risk management and provide a critical control for one of its most significant workforce risks — road travel. Their existing operational management for workforce travel was limited by:

• Paper-based journey management plans
• Limited fatigue management tools
• Lack of visibility of road-travelling workforce, particularly in remote regions
• Inadequate risk assessment and mitigation controls
• No duress alert or emergency response function

The solution

CR Mining embarked on a global digitisation initiative to strengthen workforce safety and operational control. Partnering with Quartex, the company introduced a full-feature journey management solution designed for remote, complex and high-risk operations. The system now provides real-time visibility over vehicle movements, fatigue indicators and driver behaviour, helping managers respond faster and keep people safe — wherever they travel.

Following several real-world events — including a driver fatigue incident in regional Queensland and a medical emergency in remote Western Australia — CR Mining used accurate location data and escalation tools to coordinate immediate response, demonstrating measurable safety outcomes.

The results

The journey management solution has significantly improved workforce safety, operational efficiency and visibility across CR Mining’s global operations. With over 25,000 km of travel per month, the company now collects thousands of data points daily — enabling faster decision-making, stronger compliance and a genuine culture of prevention.

“We see Quartex’s journey management system as a crucial tool to assist us in meeting our Zero Harm value, which includes monitoring and confirming the safe completion of staff journeys into remote locations.”

About CR Mining

CR Mining is a global engineering, software and manufacturing company that delivers innovative digital and physical mining solutions.
Headquartered in Australia with operations across major mining regions worldwide, CR Mining supports surface and underground operations through advanced technology that improves productivity, efficiency and safety.
With a commitment to its core value of Zero Harm, CR Mining continues to pioneer smarter, data-driven solutions that protect people and enhance performance across the mining value chain.

Why mining leaders choose Quartex

Mining operations face relentless pressure — remote sites, hazardous work and complex regulatory obligations. Quartex provides the visibility and control you need to manage remote, complex and high-risk operations, protect your people and safeguard your licence to operate.

• Workforce Management — Plan and roster effectively, manage travel and accommodation, and validate training and access before mobilisation.
• Health & Safety — Track incidents, monitor wellbeing and ensure every worker is fit-for-work.
• Environmental Compliance — Manage land, heritage and environmental obligations with confidence.
• Public Disclosure & Reporting — Capture and disclose accurate data to maintain community and investor trust.