What is self-custody?

Relai is non-custodial - meaning only you can access your Bitcoin. Even if our platform went offline, your assets stay fully in your control. No middlemen. No counterparty risk.

What happens if Relai shuts down?

Your Bitcoin remains safe. Because Relai is non-custodial, your funds never sit on our servers. As long as you have your recovery phrase, you can access your Bitcoin through any compatible wallet.

Is my personal data protected?

Absolutely. We are following regulatory guidelines, which means our data security practices meet strict international standards. Your data is stored securely and never sold or misused.

Can someone hack into my Relai wallet?

Not without access to your recovery phrase. That’s why we encourage every user to back up their recovery phrase securely - it’s the key to your Bitcoin.

Swiss made

Self Custody

SECURITY AT RELAI

At Relai, security isn’t just a feature. It’s built into every layer of our product. Whether you’re buying your first bitcoin or managing a larger portfolio, your funds and personal data are protected with industry-best practices and Swiss reliability.

Secure and regulated

Relai operates under strict financial regulations. That means your data is handled with the highest level of confidentiality, integrity, and availability. We are independently audited, and built to international best practices.

Relai EU is registered as a Crypto-Asset Service Provider (CASP) under the new MiCA framework with the French AMF.

Relai AG is an SRO member (Self Regulatory Organisation) of VQF (Verein zur Qualitätssicherung von Finanzdienstleistungen).

We operate according to Swiss financial security standards and are fully compliant with Swiss anti-money laundering laws.

Relai is self-custodial. Even if our platform went offline, your assets would always stay under your control.

Self Custody

Your keys,
your coins

The Relai app includes a self-custodial Bitcoin wallet, putting you in total control. This means only you can access your Bitcoin – no third parties, no compromises. With Relai, your private keys remain in your hands, ensuring your funds are yours.