Resolve Red Services – Business Relevance Reinvented
We are able to offer an end-to-end set of enterprise business services and licenses for systems implementation, upgrade, integration, support, enhancement and project management across our entire product suite.
Resolve Red has established a well-respected methodology for continuous improvement, which is why we have a satisfied blue-chip customer base.
We service a wide range of industries including manufacturing, mining, fast-moving consumer goods, medical and telecommunications both within the private and public sectors.
Resolve Red sets the standard for quality and best practices in the enterprise systems industry. We pride ourselves on a logical approach in complex environments to best meet our client’s needs and expectations.
We do not subscribe to a “one solution serves all” approach. We believe that every customer’s situation is unique, requiring a solid understanding of the business environment.
Our specialised teams ensure that we add value to every customer’s bottom line. Our solutions are robust and implemented through a methodology that ensures maximum business participation with minimal business impact and risk.
Our strength lies in our ability to apply multi-disciplinary expertise and technology to specific client and project needs, providing appropriate and practical solutions that make a difference.
We have a diverse and vastly experienced team of motivated and energetic consultants ready to provide ad hoc, project or support consulting services across our entire range of products.
Core to our business is the support that we provide across all our products as managed services based on ITIL principles. We offer both proactive and reactive support services in our Service Level Agreements allowing you to focus on your business while we ensure that your systems are maintained and fully operational.
As an integral part of our training solution, Resolve Red has developed a comprehensive e-learning solution, Training as a Service (TaaS), which is based on the principle of ‘just in time: just for me: just enough’.
DMS Upgrade JD Edwards EnterpriseOne to release 24 and migrate to OCI
1. Overview
DMS Powders (Pty) Ltd, a long-time customer of Resolve Red (Pty) Ltd were facing performance issues and security concerns due to the aging on premise infrastructure and version of JD Edwards that they were using and wanted to modernise their IT landscape.
DMS decided to move their JD Edwards instance to a cloud infrastructure solution and decided on Oracle Cloud Infrastructure (OCI) because of the excellent security, low hosting cost, scalability and guaranteed availability that it provided.
DMS also upgraded Oracle JD Edwards to the latest version of the software available to ensure that they had access to the latest features and functionality that was available as part of their modernisation journey.
DMS required JD Edwards and Oracle Cloud Infrastructure experts to assist with the migration and upgrade of JD Edwards and reached out to Resolve Red (Pty) Ltd, a Redfaire International Partner to assist with the migration and upgrade of JD Edwards. Resolve Red has been a trusted and strategic partner for DMS for over a decade.
2. Customer Challenge
DMS’s goal was to improve business efficiency and to reduce operating costs by using modern technology to drive innovation, modernise integration and automate business processes.
DMS chose to meet this requirement by upgrading JD Edwards to version 9.2 Release 24 and migrating their JD Edwards instance from an on-premises solution to Oracle Cloud Infrastructure.
During the upgrade project several businesses processes were automated specifically in the procurement and manufacturing functional areas. The power of the Orchestrator in JD Edwards was widely used to integrate 3rd party systems with JD Edwards reducing manual data entry thus reducing processing time and errors.
3. Outcomes
By upgrading JD Edwards and migrating JD Edwards from an on-premises instance to Oracle Cloud Infrastructure DMS have transformed their IT landscape to a secure future ready platform that unlocked increased stability, performance and cost saving. By utilising the integration and automation capabilities of the JD Edwards Orchestrator DMS increased productivity and reduced processing errors.
4. About DMS
DMS Powders business started as part of Amcor in 1949 with the production of Milled Ferrosilicon (FeSi) for use in Dense Medium Separation in the extraction of diamonds. In the 1950’s the production facilities were relocated to the current site near Meyerton in South Africa. Atomised production commenced in 1967. In 1975 Amcor merged with SA Manganese to form Samancor. A standalone business entity was created in 2000 with the formation of DMS Powders, a division of Samancor.
After the sale of DMS Powders in April 2006 to a consortium of investors led by Siyanda Inkwali an independent company Dense Medium Separation Powders (Pty) Ltd was established. Gxakra Investments Proprietary Limited(“GI”) consortium has acquired the entire Siyanda Inkwali issued share Capital of DMS Powders in October 2021.
DMS Powders continues to be the world's leading producer and marketer of ferrosilicon powders for DMS applications. We maintain our leadership by investing continuously in our production facilities, our employees and ongoing research and development. DMS Powders maintains and builds key relationships with its customers and industry relevant businesses by hosting regular technical symposium.
