Get Started for Free!
Return Rabbit wants you to experience the app before you decide. We’ll take you through an effortless white-glove installation and setup and provide all the features of the startup plan with enough returns to run test orders before you ever pay.
Plans that fit your needs
All the bells and whistles, without the price tag.
Billed Monthly
Billed Annually
+15% off
Unlimited ReturnsUsing our discounted shipping rates |
Bring Your own Shipping Carriers |
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|---|---|---|---|---|
Free PlanUnlimited + All Features$0 /moStart NowUnlimited returns, all features, completely free, using our discounted shipping rates |
Startup1,200 Annual Returns$250 /moStart NowFlexible returns with your carriers ideal for growing businesses. |
Growth6,000 Annual Returns$450 /moStart NowAffordable returns with your own carriers—ideal for emerging businesses |
Market Leader12,000 Annual Returns$650 /moStart NowScale with advanced return options using your own carriers |
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Shopper Segmentation
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| Shopper Segmentation Pro |
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| Refund |
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| Gift Cards |
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| Exchanges |
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| Exchange across catalog |
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| Exchange Recommendations |
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| Exchange Recommendations Pro |
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| Exchange Incentives |
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| Honor Inventory Policy |
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| Discount Carryover |
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| Price Protection on Exchanges |
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| Exchange Serviceability |
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| Apply tax for exchanges |
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| Auto Approve Locked Exchanges |
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| Bonus Cash |
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| Fees & Incentives |
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| Automation Rules |
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| Automation Rules Pro |
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| Return Fees |
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| Request Reasons |
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| Request Reasons Pro |
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| Service Window |
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| Sales Service Window |
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| Service Window - SKUs |
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| Service Window - Product Types |
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| Promo Management |
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| Inbox Alerts |
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| Tag Rules |
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| Tag Rules Pro |
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| Gift Returns |
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| bXGy Order Serviceability |
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| bXGy Order Serviceability Pro |
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| Multi-Currency Support |
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| Domestic Shipping Labels |
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| International Shipping Labels |
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| Shipment Pickup |
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| QR Support |
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| Self-Managed Returns |
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| Store Returns |
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| International Returns |
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| Packing Slips |
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| Edit Customer Address |
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| Shipment Box Setup |
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| Partner Aggregators |
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| Enterprise Shipping |
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| Warehouse Routing |
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| Custom Shopper Portal |
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| Tracking Page |
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| Email Templates |
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| Store Policy Pop-Up |
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| Dashboard Insights |
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| Return Insights Analytics |
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| Reports |
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| Reports Pro |
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| API Tokens |
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| User Management |
2 | 15 | 25 | Unlimited |
| Green Returns |
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| Custom Integrations |
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| Custom URL |
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| Custom Font |
||||
| Dedicated Customer Support |
||||
Unlimited ReturnsUsing our discounted shipping rates |
Bring Your own Shipping Carriers |
|||
|---|---|---|---|---|
Free PlanUnlimited + All Features$0 /moStart NowUnlimited returns, all features, completely free, using our discounted shipping rates |
Startup1,200 Annual Returns$200 /moStart NowFlexible returns with your carriers ideal for growing businesses. |
Growth6,000 Annual Returns$400 /moStart NowAffordable returns with your own carriers—ideal for emerging businesses |
Market Leader12,000 Annual Returns$515 /moStart NowScale with advanced return options using your own carriers |
|
| Shopper Segmentation
|
||||
| Shopper Segmentation Pro |
||||
| Refund |
||||
| Gift Cards |
||||
| Exchanges |
||||
| Exchange across catalog |
||||
| Exchange Recommendations |
||||
| Exchange Recommendations Pro |
||||
| Exchange Incentives |
||||
| Honor Inventory Policy |
||||
| Discount Carryover |
||||
| Price Protection on Exchanges |
||||
| Exchange Serviceability |
||||
| Apply tax for exchanges |
||||
| Auto Approve Locked Exchanges |
||||
| Bonus Cash |
||||
| Fees & Incentives |
||||
| Automation Rules |
||||
| Automation Rules Pro |
||||
| Return Fees |
||||
| Request Reasons |
||||
| Request Reasons Pro |
||||
| Service Window |
||||
| Sales Service Window |
||||
| Service Window - SKUs |
||||
| Service Window - Product Types |
||||
| Promo Management |
||||
| Inbox Alerts |
||||
| Tag Rules |
||||
| Tag Rules Pro |
||||
| Gift Returns |
||||
| bXGy Order Serviceability |
||||
| bXGy Order Serviceability Pro |
||||
| Multi-Currency Support |
||||
| Domestic Shipping Labels |
||||
| International Shipping Labels |
||||
| Shipment Pickup |
||||
| QR Support |
||||
| Self-Managed Returns |
||||
| Store Returns |
||||
| International Returns |
||||
| Packing Slips |
||||
| Edit Customer Address |
||||
| Shipment Box Setup |
||||
| Partner Aggregators |
||||
| Enterprise Shipping |
||||
| Warehouse Routing |
||||
| Custom Shopper Portal |
||||
| Tracking Page |
||||
| Email Templates |
||||
| Store Policy Pop-Up |
||||
| Dashboard Insights |
||||
| Return Insights Analytics |
||||
| Reports |
||||
| Reports Pro |
||||
| API Tokens |
||||
| User Management |
2 | 15 | 25 | Unlimited |
| Green Returns |
||||
| Custom Integrations |
||||
| Custom URL |
||||
| Custom Font |
||||
| Dedicated Customer Support |
||||
Frequently Asked Questions
What is Return Rabbit?
We’re a revenue-focused returns management platform for Shopify brands who want to level up their post purchase experience. Our technology is data driven and focused on increasing your bottom line so you can retain revenue, and customers. But the best part, the truly AMAZING part, is that it’s easy. Simple to set up and easy to automate. So much that one customer said “Dang, that’s super cool! We can finally do what our customers want us to do.”
How do I get started?
Start by signing up for a free trial or install Return Rabbit directly from the Shopify App Store! In less than 48 hours, we’ll have you up and running and you can start customizing your returns portal, branded emails, and smart product recommendations using REX.
How does pricing work?
Depending on your business needs, you can enjoy the freedom of no-obligation month-to-month billing or choose annual billing for significant savings. Billing is handled directly through your Shopify store to ensure your customer returns experience is never interrupted. Plus, if your business grows we can grow with you – upgrade to the next plan at any time!
How does your pricing compare to other returns solutions?
Our mission is to offer fast, easy, affordable returns management solutions. We hear time and time again from Shopify merchants that Return Rabbit offers more value for less, and we take pride in transparent pricing with plans that give you what you need to success with no hidden fees or surprises.
What if I already have a contract with a different returns management solution?
We integrate with top 3PL companies, carriers, and other leading Shopify apps to ensure you can automate and simplify your business. Some of our most popular integrations include EasyPost, Whiplash, and Recharge. If we don’t have an existing integration with something you need, just let us know and we can have a conversation about how to meet your needs.
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.
