Introduction to Animals and Education Training

As an educator at the aquarium, it is your role to ensure the safety of the touch tank animals and guests who are interacting with these animals. Which of the following procedures helps to ensure safe handling?

Do not let any one handle the animals

Showcasing appropriate handling or touching of the animals and following up with observing guest interactions

Showcasing appropriate handling or touching and then stepping away to let the guests enjoy the touch tank on their own.

Allow guests to handle or touch all touch tank animals and set in with corrections if necessary.

If a guest does not show interest in handling animals, there is no need to have any further interaction.

True

False

What are the ABC’s of enforcing animal care with uncooperative guests?

Always be friendly! Believe in the guests ability to handle the animals appropriately. Carry on as usual

Animals are the first priority. Be aggressive with reminders. Call a manager.

Always remind guests of rules while at a touch tank. Be assertive with the reminders. Call a manager.

Always keep calm. Be sensitive towards guests at all times. Call a manager.

What should you do if an animal is exhibiting strange behavior?

Immediately radio the aquarist team and communicate the issue in detail over the radio.

Immediately leave your touch tank and find the nearest aquarist.

Calmly radio the Manager on Duty and communicate the issue over the radio.

Calmly radio the aquarist team and ask for an aquarist at your touch tank. Once an aquarist arrives discreetly inform them of what you observed.

Which of the following is not an animal handling rule at the Aquarium?

One to two finger gentle touch

Animals can only be touched if you think the guest is responsible

Make sure to hold all animals over the water

Keep calm voices and bodies

Avoid sensitive areas including: eyes, gills, mouths

Introduction to Aquarium Education

The following questions can be answered by using this document.

Which of the following is not an Aquarium safety rule?

Touch only the animals in touch tanks

Standing on ledges is ok as long as it is supervised

Dissuade splashing

No running

What should you do if you do not know the answer to a guest’s question?

Make your best guess

Look up an answer on your phone as soon as possible

Say “I’m not sure, let’s find out the answer” and ask another educator or turn to your resources

Say “I’m not sure”

How should you not engage with repeat aquarium visitors?

Quiz the guests on what they know. See where they might need more information

Use this time to tell more advanced information about each species

Engage with them where they are at, ask them what they notice, what their favorite animal is and why

They have already been to the aquarium and therefore do not need to relearn the same information.

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Introduction to Animals and Education Training

Introduction to Animals and Education Training

Introduction to Aquarium Education

Save The Bay Center

Save The Bay’s Hamilton Family Aquarium

South Coast Office