You may register by visiting scaleup.events/nyc. If you have any questions while registering, you may reach out to [email protected].

Virtual Pass:

• Access to Virtual Platform and Content
• All Keynote Presentations
• Conference Tracks and Live Sessions
• Virtual Networking
• Post-Event Session Recordings

In-Person Pass:

• In-Person Live Conference
• Access to Virtual Platform and Content
• All Keynote Presentations
• Curated One-on-One Meetings
• Networking Reception
• Peer-to-Peer Roundtable Discussions

Academic Pass:

• Complimentary pass available by request with .edu email address
• Keynote Presentations and Masterclasses

Those attending virtually can join via the ScaleUp website under the ‘Agenda’ tab. The latest version of Chrome or Firefox and a strong internet connection are highly recommended. We do not recommend viewing via mobile devices.

First check your junk and spam folders. If your company has a strict spam policy, have your IT department whitelist [email protected]. If you still can’t locate your email, contact us at [email protected].

To create your personalized agenda, click the star next to the sessions you are interested in on the Agenda page. These sessions will appear in the My Interests section. You also have the option to add your selected sessions to your calendar.

If you are unable to join live, your pass entitles you to on-demand sessions. You may transfer the pass to another individual by emailing [email protected]. To cancel and forgo access, you may obtain a 50% refund before September 16.

On Tuesday, October 6, ScaleUp:AI will have a limited in-person attendance at Quorum by Convene, located at 1221 6th Ave, New York, NY 10020.

All Premier In-Person Ticket holders are invited to a cocktail reception immediately following the conference from 4:30 – 6:30PM on Tuesday, October 6 at Quorum by Convene.

Motto by Hilton
150 A West 48th St (1 min walk)

Hard Rock Hotel New York
159 West 48th St (1 min walk)

Times Square Edition
701 7th Avenue (2 min walk)

Renaissance New York Times Square
714 7th Avenue (2 min walk)

Avra Rockefeller Center (1271 6th Ave)
The Terrace and Outdoor Gardens (701 7th Ave)
Mitr Thai Restaurant (37 W 46th St)
Limani (45 Rockefeller Plaza)
53 Restaurant (53 W 53rd St)

The event will be hosted virtually on October 6, starting around 9:30 AM EDT. Sessions will be viewable via the ‘Agenda’.

Programming live on Tuesday, October 6, beginning at 9:30 AM EDT with sessions running until 4:30 PM EDT.

Click on ‘Agenda’ in the navigation bar. Click on ScaleUp:AI or Join Broadcast. The button will go live 2 minutes before the advertised start time.

Please first check your junk and spam folders. If you still can’t locate it, contact us at [email protected].

Recordings will be posted on the ScaleUp:AI website within a week of the event.

Most sessions will be available on-demand. Some sessions or keynotes are closed door, or contractually we not able to be offer outside of the live stream. Sessions will be added to the site within a week of the session completion.

Our platform requires third-party cookies to be enabled and ad-blockers to be switched off.

For the optimum viewing experience, we recommend that you avoid viewing on a mobile device.

First, check that your computer has the sound on and the volume up. Check browser tab audio settings. If you hear audio on other sites but not the stream, check the player volume control.

Refresh your page. We recommend viewing via a current Chrome or Firefox browser. If you’re still experiencing issues, contact us at [email protected].

If you’re having technical issues, please send us a message on the Live Chat and our customer support team will be happy to help. It is advised to join via a Chrome or Firefox browser.

You can chat with a member of our technical helpdesk team using the Live Chat which is located in the bottom right corner of your screen, or contact us at [email protected].

Reach us at [email protected].