Enterprise Connect 2026 Schedule
The Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2026.
Please check back frequently, as updated information is added regularly!
Choose your Pass Type at left to see what sessions are available for you to attend. Click on session titles for full session descriptions.
All times noted are in Pacific time.
Half-Day Summit: AI Acceleration--From Pilot to Pervasive
Moderators: Ian Jacobs (Opus Research), Derek Top (Opus Research)
Speakers: Raj Balasundaram (Verint), Erik Delorey (Miratech), Nick Corner (AI Labs)
Pass Type: All Access, Summit
Session Type: Summit Session
Topic: AI
Half-Day Summit: Breakthrough Strategies for Your CX Revolution
Speakers: Nicolas De Kouchkovsky (CaCube Consulting), Brad Cleveland (International Customer Management Institute (ICMI)), Robin Gareiss (Metrigy), Asia Russell (Fanatics Collectibles), Robert Wiles (Nelnet), Steve Leaden (Leaden Associates, Inc.), Mila D'Antonio (Omdia | Informa), Ryan Rivera (Genesys)
Pass Type: All Access, Summit
Session Type: Summit Session
Topic: CX/Contact Center
Half-Day Summit: Sight, Sound, Security: Mastering Collaboration/AV in the Evolving Workplace
Speakers: Irwin Lazar (Metrigy), Shawn Rolin (Zoom), Diane Myers (Metrigy), Mark Collier (SecureLogix Corporation)
Pass Type: All Access, Summit
Session Type: Summit Session
Topic: Collaboration & Unified Communications
Building Trust in AI with Amazon Connect
Speaker: Pasquale DeMaio (AWS)
Pass Type: All Access, Premium, Summit, Expo Plus
Session Type: Keynote
Keynote Panel: What If AI Never Pays Off?
Speaker: Paul Magnaghi (Zoom)
Pass Type: All Access, Premium, Summit, Expo Plus
Session Type: Keynote
Location: Summit Ballroom
Pass Type: All Access, Premium, Summit, Expo Plus
Session Type: Expo Hall Networking
Pass Type: All Access, Premium, Summit, Expo Plus
Strategic IT Leadership Roundtable: Making AI Work
Pass Type: All Access, Premium, Summit
Session Type: Roundtable
Can You Hear Me Now? Deepfakes, Trust, and the Future of Enterprise Communications
Speaker: Robert Lee Harris (Communications Advantage Inc)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Future Shock: Communications Tech Beyond the Horizon
Topic: Security, Compliance & Management
Hybrid Communication Architectures—Maximizing Value, Minimizing Risk
Moderator: Melissa Swartz (Swartz Consulting)
Panelists: Lauren Brockman (Bandwidth), Eric Hanson (Mitel)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Legacy Unleashed: Optimizing Your Communications Backbone
Topic: Collaboration & Unified Communications
Network “Plumbing” in the AI Age: More Essential Than Ever
Speaker: Sorell Slaymaker (TechVision Research)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Achieving Transformation: Architecting Your 3-5 Year Roadmap
Topic: AI
The Economics of AI to Improve CX, While Reducing Costs
Speaker: Robin Gareiss (Metrigy)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Tech Disruption Zone: Implementing Without Imploding
Topic: CX/Contact Center
Why Standardization is Critical for Your Conference Room Estate
Speaker: Peter Kolak (Intuit)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Workplace Reimagined: Engineering Tomorrow's Collaboration
Topic: AV/Video
Forget the Moonshot: Build Your AI Strategy One Micro Win at a Time
Speaker: Sinead Aylward (Johnson Controls International)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Tech Disruption Zone: Implementing Without Imploding
Topic: AI
How Workplace Experience and Tech Can Help Make the Office Better
Speakers: Stacy Foster (Mastercard), Jill Goebel, , IIDA, LEED AP ID+C (Gensler)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Workplace Reimagined: Engineering Tomorrow's Collaboration
Topic: Security, Compliance & Management
Reliability Engineering: When the Contact Center Can Never Go Down
Panelists: Swaraj Kankipati (The Hartford), Jason Patterson (The Hartford)
Pass Type: All Access, Premium
Session Type: Conference Track Session
Track: Legacy Unleashed: Optimizing Your Communications Backbone
Futurist Keynote: Heather McGowan
Keynote: Heather McGowan
Pass Type: All Access, Premium, Expo Plus
Session Type: Keynote
Keynote Panel - CX Panel: Does More Technology = Happier Customers?
Moderator: Sheila McGee-Smith (McGee-Smith Analytics, L.L.C.)
Speaker: Brian Spencer (Genesys)
Pass Type: All Access, Premium, Expo Plus
Session Type: Keynote
Speakers: Kimberly Storin (Zoom), Leo Boulton (Zoom), Michelle Couture (Zoom), Theresa Larkin (Zoom)
Pass Type: All Access, Premium, Expo Plus
Session Type: Keynote
Location: Summit Ballroom
Pass Type: All Access, Premium, Expo Plus
Session Type: Expo Hall Networking
Location: Summit Ballroom
Pass Type: All Access, Premium, Expo Plus
Session Type: Expo Hall Networking
