Got a question? Find the answer in our FAQ
General questions
Are minors welcome?
Yes, they are !
The minimum age announced on the workshop pages tells you whether a minor can come and do the workshop alone.
Please note, however, that a parent must sign the waiver for your child before the day of the workshop.
If your child is younger than the minimum age indicated, you can always write to us to see if we can make an exception.
Please note that if we accept this exception, he or she must be accompanied by an adult for the duration of the workshop.
How do the gift cards work?
Sharpen gift cards can be used for all workshops, and for any personal project.
When you buy one, all you have to do is choose the amount youโd like to give from the available choices. Youโll receive a code to use by e-mail, which you can pass on to the lucky person! All they have to do is enter the code when booking their next workshop.
Gift cards have no expiration date, so you can use them whenever you like.
If the amount is substantial, you can use the gift card for several workshops. You wonโt lose the amount remaining on the card.
My credit or gift card doesn’t work when I try to register. What should I do?
Oh no!
Donโt panic, just check that you havenโt left a space ( โ โ ) somewhere by mistake.
Then, if your credit or gift card is older than the workshop you want to register for, weโll need to update it.
You can write or call us, and weโll be able to do that for you.
I‘m trying to register two or more people with a gift card and it’s not working. What should I do?
Unfortunately, our system does not allow you to use a gift certificate or credit for more than one registration at a time.
So youโll have to do the transaction twice!
What safety instructions should I prepare before my workshop?
Itโs really easy!
To find out about all the safety instructions and how the workshops work, all you have to do is watch our explanatory video.
Do the workshops give us a diploma or certification?
Unfortunately, no!
Weโre not a school, and our workshops are more for fun than for becoming a professional.
If youโre looking for a diploma, check out the school boards in your area ๐
Are your workshops accessible to people with reduced mobility?
It depends on the workshop!
Donโt hesitate to write or call us so we can point you in the right direction.
Workshops
Can I come if I’m a beginner?
Yes, of course! All workshops are open to beginners.
If this is not the case, we make it clear in the workshop description and header.
Are children and teenagers allowed?
Yes, they are !
The minimum age announced on the workshop pages tells you whether a minor can come and do the workshop alone.
Please note, however, that a parent must sign the waiver for your child before the day of the workshop.
If your child is younger than the minimum age indicated, you can always write to us to see if we can make an exception.
Please note that if we accept this exception, he or she must be accompanied by an adult for the duration of the workshop.
NB 1: Please note that we can only accept children for group workshops, not for personal projects.
Who provides the courses?
The Sharpeners, specialists who have been working in their field for several years and are eager to share their skills to make the participants autonomous.
What are the subjects covered?
Anything that is made by hand can be the subject of a workshop. You will find many workshops around wood, sewing, decoration, renovation, but if you want to see a particular subject, you can suggest it here.
Can we cancel in case of unavailability?
Yes, you can cancel up to 48 hours before the workshop, free of charge (except payment fees).
You can also change the date, free of charge, up to 48 hours before the workshop.
After this deadline, it is no longer possible to cancel or reschedule your workshop. You can always offer your place to someone you know, though!
Hereโs the link to our CANCELLATION POLICY.
What if I am late?
Unfortunately, many safety instructions are given at the beginning of the workshop. We canโt accept a late arrival, for security reasons, and the registration is then lost.
So run quickly :).
And if we wish to come together?
Itโs quite possible, and quite simple!
If everyone makes their own project, youโll need to take two places.
If you want to make the same object with two people, write to us, weโll surely be able to accommodate you.
N.B.: If the 2แต person is a child, they may not pay! Just make sure you know the minimum age accepted during the workshop, and donโt forget to let us know theyโre coming!
Can I bring my pet?
We love animals, and the team has several.
Unfortunately, we canโt accept them (except guide dogs) during workshops, because of the machines and tools in the workshop.
How do I know when a workshop will be available again?
On each workshop page, by clicking on the โSee more datesโ button, youโll find a โRegister to be informed of upcoming datesโ button. Just click on it and enter your details.
Weโll write to you as soon as a date comes back online.
How to book a workshop for a group (+ 3 people)?
If youโd like the workshop to be private, write or call us, and weโll arrange to create something to suit your needs together.
If you donโt mind being with other people, you can simply sign up for a workshop thatโs available online.
Make sure thereโs enough room for all your friends, though!
How gift cards work ?
Sharpen gift cards can be used for all workshops, and for any personal project.
When you buy one, all you have to do is choose the amount youโd like to give from the available choices. Youโll receive a code to use by e-mail, which you can pass on to the lucky person! All they have to do is enter the code when booking their next workshop.
Gift cards have no expiration date, so you can use them whenever you like.
If the amount is substantial, you can use the gift card for several workshops. You wonโt lose the amount remaining on the card.
How can I prepare myself before my workshop?
Itโs really simple !
You just have to watch our explanatory video HERE
Do I need to bring something to my workshop?
Unless otherwise specified in your workshop description, everything is included! Materials, tools, explanations ๐
All you need is motivation and a good mood!
N.B. For workshops requiring the use of tools, donโt forget to wear closed-toe shoes. We provide all other safety equipment.
Will there be a lunch break?
For workshops lasting less than 4 hours, there is normally no lunch/snack break. The workshops go by very quickly, and weโve got a lot to teach you!
You can always bring something small to eat if you know youโre going to be hungry.
For training or intensive courses, thereโs a one-hour break between the two sessions. You can bring your own lunch or buy something near-by.
We have a fridge, freezer and microwave if you need them.
