Smart Working: is it true that you don't work from home?

The concept of Smart Working has gained popularity in recent years, especially since the pandemic. But there is still a lot of confusion about what it really means and whether agile working really means working from home. In this article we will explore the challenges and benefits of remote working, highlighting the flexibility it offers.

What is Smart Working?

Smart Working (Agile Working) is a way of working that allows employees to perform their tasks in a location other than the traditional office, be it at home, in a café or in a co-working space. This mode is based on some fundamental characteristics:

  • FlexibilityThe possibility of choosing where and when to work.
  • Autonomy: Employees can manage their time according to their needs.
  • TechnologyUse of digital tools to collaborate and communicate.

Many see agile working as an ideal option, but there are also some important considerations to bear in mind. (Ministry of Education and Merit, 2017)

Advantages of agile working

According to research by the Digital Innovation Observatories Politecnico di Milano the benefits of agile working are for:

  • Companies:
    • improving productivity;
    • reduction in absenteeism;
    • reduced costs for physical spaces.
  • Workers:
    • reduction of transfer time and costs;
    • improvement of the work-life balance;
    • increased motivation and satisfaction.
  • The environment:
    • reduction of CO2 emissions;
    • traffic reduction.

The Challenges of Smart Working

The main disadvantages experienced by workers are the difficulty in maintaining a work-life balance, perceived sense of isolation towards the team and the company, and stress due to intensive use of digital technologies.

Is Smart Working for You?

I data from the Smart Working Observatory of the Politecnico di Milano show that the number of remote workers in 2024 is essentially stable: 3.55 million compared to 3.58 million in 2023 (-0.8%). Italian smart workers have an average of 9 days per month in large enterprises, 6.6 in small and medium-sized enterprises and 7 days in public administration.

In summary, smart working offers many opportunities, but it also requires discipline. While it is true that you do not always work from home, this model can adapt to your personal and professional needs. If you are considering adopting this way of working, carefully weigh up the pros and cons.

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