Product Updates

Insights, updates & best practices from the Smart Support team

Helpdesk strategy, WordPress tutorials, and release notes — published weekly.

Supercharge Your Customer Support with Smart Support

As businesses grow, so does the complexity of customer support. Smart Support is here to revolutionize your helpdesk experience by offering a comprehensive ticket system designed for WordPress. If you're looking to streamline your support process, keep your agents engaged, and enhance customer satisfaction, take a closer look at these incredible features.

Supercharge Your Customer Support with Smart Support

As businesses grow, so does the complexity of customer support. Smart Support is here to revolutionize your helpdesk experience by offering a comprehensive ticket system designed for WordPress. If you're looking to streamline your support process, keep your agents engaged, and enhance customer satisfaction, take a closer look at these incredible features.

Best WordPress Helpdesk Plugins Compared: Pros, Cons & Pricing

Discover the best WordPress helpdesk plugins. Compare features, pros, cons, and pricing to choose the right ticket system for your site.

WordPress vs. SaaS Helpdesk Solutions: Which One Fits Your Business?

WordPress helpdesk vs SaaS Should you choose a WordPress helpdesk plugin or SaaS tool? Explore key differences, pros & cons, and the best fit for your business.

Why Every Business Needs an Email-to-Ticket Helpdesk System

email ticketing system - Learn why every business needs an email ticketing system to streamline customer support, improve response times, and enhance team collaboration.

Top 10 Features to Look for in a WordPress Ticket System Plugin

WordPress helpdesk features - Looking for the best WordPress ticket plugin? Learn the must-have features for efficient support, faster responses, and happy customers.

Best Practices to Manage Customer Support Emails in WordPress

manage customer support emails WordPress - Discover how to manage customer support emails WordPress efficiently with automation, filtering, and performance tracking.

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