Accelerate Effectuation. Streamline Billing. Simplify Payments

Fragmented systems impact effectuation, complicate reconciliation, and put retention at risk. Softheon connects enrollment, billing, and payments across markets to eliminate silos and empower members to pay how and when they want.

When Billing Works Right, 
Results Speak for Themselves

Premium payments processed
$ 0 B+
Reconciliation accuracy with CMS
0 %+
Accuracy Improvement for APTC reconciliation with a partnered plan
0 %
APTC reimbursements secured as a result
$ 0 M
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Improve Each Stage of the Member Journey with an Integrated, Automated, and Friction-Free Experience

Softheon connects enrollment, billing, and payments across ACA, ICHRA, Dental, Vision, and Medicare Advantage to improve effectuation and reduce churn. Members get a seamless way to enroll and pay, while plans gain real-time visibility and smarter operations.
The result: Faster cash flow, fewer delinquencies, and stronger retention.

Turn Healthcare Payment Processing into Your Strategic Advantage

What could you achieve if payment processing stopped slowing you down?

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Automation that boosts your bottom line
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Faster effectuation to keep coverage continuous
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Flexible payment options members prefer
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Accurate invoices with 
no surprises

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Built-in fraud and compliance protection
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Real-time reporting to prevent delinquencies

Billing Options Your Members Want – And Expect

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Autopay Adoption

Boost retention by preventing payment-related drop-off. Members can easily enroll in autopay when making their first binder payment.

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Paperless Billing

Fulfillment costs eat into your bottom line, and members increasingly prefer digital communication. Make paperless billing the default choice.

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Press Play for 
Seamless Billing in Action

We offer the same suite of plug-and-play billing and payment capabilities across all markets, making life easier for you and your members.  All CMS-required and ad-hoc notices are designed by Softheon, approved by you, and automatically sent to members.

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Automated and Simplified

Receive all member payment data in a single 820 file — no manual tracking, no missing payments.

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Integrated and Tested

99%+ reconciliation accuracy with CMS to confirm enrollments faster and ensure timely payments.

Explore Billing, Payments, and Interoperability Insights

Modern Payment Flexibility, Built for Members

We make it easy for members to pay their premiums by offering multiple payment options and a health plan–branded Member Portal where they can make payments and view invoices.

Payment options include:
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Credit or debit card
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Automated Clearing House (ACH)
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Interactive Voice Response (IVR)
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Physical checks
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On-site cash
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Provider-sponsored (third-party) payments

Safe and Reliable Transactions for Your Members

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PCI DSS Compliant

Softheon is committed to cardholder data security and is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring reliable and trusted cardholder transactions for our clients.

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Let’s Make Billing Easier — for You and Your Members