Natural Language Processing Services

We deploy low-latency, high-throughput NLP models that unlock insights from your data, enabling scalable automation and peak operational performance as you grow.

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Does Your Business Miss What Natural Language Is Telling?

If you’re not using NLP, you might be facing familiar operational friction and strategic blind spots. See if any of these common challenges resonate with your business:

  • Repetitive tasks drain your team’s time and operational budget
  • Unstructured data hides critical customer and business insights
  • Manual workflows slow your ability to scale and stay competitive
  • Missed opportunities and errors cost revenue and damage trust

NLP automates text analysis with sophisticated algorithms, enabling faster analysis of large volumes of diverse data. Natural language processing extracts valuable insights from unstructured data in real time, giving you a measurable competitive advantage. Optimize customer support, data entry, and document handling to free your human agents to focus on more complex issues.

Potential Losses From Not Using NLP

Every day you ignore your unstructured data, these potential losses become more of a certainty.

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    Lost Operational Efficiency

    Poor data quality, often a direct result of manual processing errors and the inability to handle unstructured data, costs organizations an average of $12.9 million per year.

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    Missed Customer Insights

    NLP helps unlock hidden customer sentiment and trends in data, leading to 9x higher customer loyalty and 23x higher acquisition for users of advanced customer analytics.

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    Revenue Leakage

    On average, businesses lose 3% of their revenue due to poor customer experiences, a challenge our natural language processing services can easily handle.

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    Compliance & Legal Risk

    Poor unstructured data management raises regulatory risk, as laws such as GDPR, HIPAA, and CCPA require identifying personal data through named-entity recognition across all data types, not just structured ones.

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    Inaccurate Decision-Making

    The vast majority, 80-90%, of new enterprise data is unstructured, but less than half of it is analyzed, resulting in incomplete knowledge and flawed strategies that waste resources.

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    Lagging Behind Competitors

    To stay competitive, 8 in 10 surveyed companies have live NLP models, and many mix machine learning with symbolic rules (52% of those using NLP) or deep learning and graph-based systems (79%).

Solving Everyday Business Challenges with NLP Solutions

We build custom applications that leverage the advanced capabilities of modern natural language processing solutions and integrate directly into your workflows. Our tailored NLP services tackle your key language challenges with chatbots, sentiment analysis, text classification, information extraction, summarization, and machine translation for enterprise workflows.

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    Manual Document and Content Processing

    Our NLP developers create intelligent document processing solutions for automated data extraction, named entity recognition, sentiment analysis, text classification, and document categorization, including invoices, reports, and agreements. They train and fine-tune our models on annotated natural language data, ensuring accurate document processing and improved model performance. NLP solutions use information extraction to pull key data from large documents and create concise summaries, saving time for legal and operations teams.

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    Slowed Customer Support and Service

    Improve support with our NLP-driven chatbots and automated ticket routing systems that handle up to 80% of customer interactions by understanding intent and context. These systems can communicate with customers in natural language to resolve issues efficiently. They understand customer intent and sentiment in real time, offering instant answers to common issues and intelligent escalation. We help reduce first-response times, structure customer feedback, and automate tasks to lower operational costs and increase customer satisfaction.

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    Unstructured Human Language from User Feedback

    Transform raw text from customer feedback, reviews, surveys, and social media into insights using NLP pipelines. Sentiment analysis tools extract subjective qualities, attitudes, emotions, sarcasm, confusion, and suspicion from text. We deploy topic modeling techniques, such as latent Dirichlet allocation, to analyze large text datasets, measure customer satisfaction, and detect trends. Gain actionable customer insights at a scale that is impossible to achieve manually, enabling data-driven product enhancements and a stronger brand perception.

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    Complex Multilingual Communication

    We engineer advanced machine translation and multilingual NLP systems that break down language barriers across your global operations. Our real-time language translation systems support over 100 languages with up to 95% accuracy in real-time communication scenarios. These systems are designed to understand and generate human language, enabling effective cross-language communication. Unlike generic NLP tools, our models are fine-tuned on your domain-specific data to provide accurate translations for support, marketing, and internal documents.

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    Limited Content Personalization & Recommendation

    We build NLP-driven recommendation engines that deliver personalized content, search engine optimization, and product suggestions in real time by semantically analyzing user content, behavioral data, and product metadata using advanced machine learning algorithms powered by neural networks. NLP relies on deep natural language understanding to analyze user preferences, deliver tailored content, and optimize outreach. Our NLP models understand the deep context, thus powering dynamic content discovery, suggestion engines, and a compelling personalized journey.

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    Generic GenAI Tools

    Gain a competitive advantage with a trustworthy AI that is fine-tuned to your specific enterprise needs. Our custom generative AI (genAI) solutions offer enhanced capabilities, including multi-modal processing and advanced language understanding, enabling them to handle diverse tasks and data types. We build solutions that are securely grounded in your proprietary data and business context. We create systems that provide accurate and relevant outputs by implementing advanced NLP technology like retrieval-augmented generation (RAG).

Value-Based Outcomes Delivered

  1. → 40%

    Increase in the Client’s Customer Base

  2. → 5x

    Cost Reduction

  3. → 450

    Vendors in Operation

  4. → 100%

    Uptime During Peak Hours of 30 Requests per Second

Steve Carner:Founder CEO, Home Hub

Steve Carner

Founder CEO, Home Hub

The team at SPD Technology exceeds expectations. Their professional communication style makes them stand out, They’re a skilled group of detailed-oriented workers. Customers can expect a team that provides helpful suggestions to better their clients.

Move beyond generic tools with an NLP solution designed for your unique data.

Natural Language Processing Services That Make an Impact

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    Significant Time & Cost Savings in the Long Run

    By automating high-volume NLP tasks like document review and data entry, our NLP services and solutions help you reduce operational overhead and reallocate skilled talent to high-value workstreams.

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    Improved Decision-Making Through Language Insights

    Convert your unstructured text data into actionable intelligence to reveal hidden patterns, market signals, and customer trends. NLP extracts insights from unstructured text, such as customer reviews, social media posts, and news articles.

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    Stronger Regulatory Compliance & Risk Mitigation

    Mitigate regulatory risk by automatically identifying and classifying sensitive personal data in your documents to ensure adherence to GDPR and CCPA. Our NLP service streamlines compliance efforts, reducing the manual burden on your legal and security teams.

Success Stories
with Global Impact

SPD Technology designs and develops transformative software solutions that drive innovation, new revenue streams, and market leadership.

AI/ML Development for the Global Investment Data Analysis Platform 

  • briefcase Industry: Business Research & Data Analytics
  • globe-earth Country: the USA
  • users-group Team Size: 3
  • Ongoing Collaboration with the Top Global Provider of Financial Data: Previously, we have migrated the company’s platform to cloud, engineered a microservice architecture for it and developed a dedicated mobile app. 
  • Leveraging AI for Advanced Data Insights: introduced AI-powered features for growing markets spotting and market trends detection, leading to a significant improvement in company’s customers satisfaction. 
View Case Study

Developing a Custom LLM Model for Kids Education

  • briefcase Industry: Education
  • globe-earth Country: the USA
  • users-group Team Size: 1
  • Easy and Accessible Education Everywhere: Our versatile LLM model meets the mission of our client by providing smart and cost-effective educational services to the specific target audience, enhancing the functionality of the main product of the company.
  • Artificial Intelligence and Machine Learning Development Expertise at Scale: We leveraged our rich experience in building AI/ML products for business across entirely different verticals and delivered a highly efficient, lightweight LLM model trained to cater to a particular user group.

 

View Case Study

Developing a Modern ML Solution for a Packaging Manufacturer

  • briefcase Industry: Manufacturing
  • globe-earth Country: the USA
  • users-group Team Size: 2
  • Complete Automation of Invoice Processing: delivered an ML-powered tool through API that predicts the master service code of an item in an invoice by its textual description.
  • Additional Time Savings and Reduction of Human Error: automating invoice parsing reduces processing time and the number of errors compared to manual work, improving overall business efficiency and compliance with regulations.
View Case Study

AI Transforms PDF Data Extraction with 5x Cost Efficiency Boost 

  • briefcase Industry: Finance, Payments & Fintech
  • globe-earth Country: the USA
  • users-group Team Size: 3
  • 3x Faster Document Processing: Automating data collection and processing allowed the client’s staff to handle three times more documents within the original timeframe.
  • 5x Cost Reduction: Increased operational speed enabled the business to process more documents, resulting in improved efficiency with the same manpower.
View Case Study

Our Clients are Happy

To share their experiences

  1. :Co-Founder & CEO, Mogami App

    Alex Samano

    Co-Founder & CEO, Mogami App

    SPD Technology has done a great job of maintaining the lifeblood of their codes. They’re transparent with pricing models and deliver within budget. Their dedicated teams act as an extension of the partner’s company. Responsibility and a commitment long-term partnership are two hallmarks of their work.

  2. :Chief Product Officer, PitchBook

    Fabrice Forget

    Chief Product Officer, PitchBook

    We feel very lucky to have found SPD Technology as our partner. Over the last 10 years, they have totally surpassed our expectations, and day after day we have received incredible value from the team. Here is the secret sauce, just put together your best ideas in your requirements and there is nothing they can’t do!

  3. :Founder and CEO PitchBook Data

    John Gabbert

    Founder and CEO PitchBook Data

    Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

  4. :Senior Engineering Manager E-comerce Solutions Company

    Prasad Sridhar

    Senior Engineering Manager E-comerce Solutions Company

    SPD Technology’s work has been praised by the client for their consistency and high quality. Their communicative, responsive, and flexible project management ensures a positive collaboration. Ultimately, their professionalism and forward-thinking are impressive.

  5. :Head of Technology, Morningstar, Inc

    Shariq Ahmad

    Head of Technology, Morningstar, Inc

    All of their developers and technology staff are highly talented and very professional. Working with SPD felt like we were working with internal team. They are always accessible any time of the day and very flexible in providing support to our users who are globally distreibuted.

Our Clients are Happy

To share their experiences

:Principal Technical Product Manager, Space Needle

Sara Lufrano

Principal Technical Product Manager, Space Needle

Always delivered on time. Highly responsive to our needs. 10/10.

:Co-Founder & CEO, Mogami App

Alex Samano

Co-Founder & CEO, Mogami App

SPD Technology has done a great job of maintaining the lifeblood of their codes. They’re transparent with pricing models and deliver within budget. Their dedicated teams act as an extension of the partner’s company. Responsibility and a commitment long-term partnership are two hallmarks of their work.

:Chief Product Officer, PitchBook

Fabrice Forget

Chief Product Officer, PitchBook

We feel very lucky to have found SPD Technology as our partner. Over the last 10 years, they have totally surpassed our expectations, and day after day we have received incredible value from the team. Here is the secret sauce, just put together your best ideas in your requirements and there is nothing they can’t do!

:Founder and CEO PitchBook Data

John Gabbert

Founder and CEO PitchBook Data

Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

:Senior Engineering Manager E-comerce Solutions Company

Prasad Sridhar

Senior Engineering Manager E-comerce Solutions Company

SPD Technology’s work has been praised by the client for their consistency and high quality. Their communicative, responsive, and flexible project management ensures a positive collaboration. Ultimately, their professionalism and forward-thinking are impressive.

:Head of Technology, Morningstar, Inc

Shariq Ahmad

Head of Technology, Morningstar, Inc

All of their developers and technology staff are highly talented and very professional. Working with SPD felt like we were working with internal team. They are always accessible any time of the day and very flexible in providing support to our users who are globally distreibuted.

:Founder CEO, Home Hub

Steve Carner

Founder CEO, Home Hub

The team at SPD Technology exceeds expectations. Their professional communication style makes them stand out, They’re a skilled group of detailed-oriented workers. Customers can expect a team that provides helpful suggestions to better their clients.

Let our experts turn your vision into a high-impact NLP solution.

Why Partner with SPD Technology for Natural Language Processing Services

More than just technology, a successful NLP initiative requires a trusted partner dedicated to your project’s success from concept to completion.

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    Domain-Grounded NLP That Delivers Real-World Accuracy

    Generic models often fail to account for your unique business context. We build our NLP solutions by fine-tuning them on domain-specific data to ensure relevance, precision, and real-world accuracy.

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    Regulatory-Compliant NLP Development Services by Design

    We build compliance into every solution by design. Our approach incorporates robust PII redaction, secure data handling, and auditable processes to meet stringent regulations like GDPR and HIPAA.

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    Proven Track Record in High-Stakes NLP Deployments

    Our portfolio includes mission-critical NLP deployments for global leaders in finance, legaltech, and eCommerce. We deliver robust solutions that set us apart as a trusted NLP service provider across industries with strict compliance and high data sensitivity.

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    Full Lifecycle Delivery: From PoC to Production

    Our end-to-end NLP development services ensure a smooth transition from an idea to a fully supported solution. We guide you through the entire lifecycle, from Proof of Concept to full-scale development and integration.

Our NLP Development Expertise & Technical Strengths

We specialize in optimizing complex neural networks for low-latency performance at scale in real-world environments.

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    Lightweight, Low-Latency NLP Models Optimized for Scale

    As a specialized NLP development company, we build efficient models for real-time applications. Using frameworks such as TensorFlow Lite and ONNX Runtime, we optimize models for low latency. In this way, we make them ideal for delivering NLP-as-a-Service while maintaining high performance on mobile and edge devices without sacrificing accuracy.

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    Human-in-the-Loop for Safer, More Reliable NLP

    For mission-critical applications, we integrate human-in-the-loop (HITL) pipelines with platforms such as Labelbox and Prodigy. This approach ensures safety, compliance, and fine-tuned results for high-stakes use cases like legal review or healthcare triage. The blend of automated processing and expert human oversight minimizes risk and maximizes the accuracy of complex NLP models.

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    Open-Source Large Language Models Expertise with Enterprise Control

    We build on open-source large language models (LLMs) such as LLaMA, Mistral, and Falcon to deliver secure and private models tailored to your data. We empower you with powerful generative AI while maintaining full data control. Using semantic analysis and word sense disambiguation, our NLP solutions determine which meaning of a word applies when multiple interpretations exist.

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    Cross-Functional NLP Services in Multimodal Systems

    We build solutions that analyze images, audio, and text in tandem using models such as OpenAI’s CLIP for vision-language tasks and Whisper for speech recognition and transcription. These systems can process spoken language using speech recognition and convert it into text for applications. NLP powers digital assistants, AI chatbots for customer support, speech-to-text dictation software, and GPS systems that rely on accurate human language understanding.

Our Process of NLP Development Services Delivery

We guide you through our proven end-to-end development lifecycle to transform your concept into a robust solution for complex NLP tasks.

Industries We Serve

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    FinTech & Financial Services Industry

    NLP solutions speed the mining of information from financial statements, annual and regulatory reports, news releases, and social media posts. Our fintech software development services help automate compliance checks by scanning documents for regulatory clauses, creating intelligent chatbots for financial advisory, and applying sentiment analysis to reports for trading insights. These tools adhere to strict industry regulations like OFAC and FinCEN.

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    Legal & LegalTech

    We help law firms and legaltech providers extract structured meaning through named-entity recognition from contracts, case files, and court decisions. Our legal and legaltech NLP solutions support eDiscovery and automate clause detection through text classification and risk flagging, which drastically cuts time spent on document review while improving accuracy.

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    eCommerce & Retail

    Analyze product reviews and customer feedback using sentiment analysis, power intelligent search engines within digital storefronts, and deploy 24/7 AI chatbots. With our natural language processing services in eCommerce and retail, you can improve personalization, automate support, and understand customer sentiment at scale across all channels and regions.

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    Healthcare & HealthTech

    NLP solutions powered by artificial intelligence accelerate the analysis of health records and medical research papers, supporting better-informed medical decisions. Our healthcare software solutions transform clinical notes, human speech transcripts, lab reports, and EHR data into actionable insights while ensuring HIPAA compliance. We enable smarter diagnostics, automated coding, and reduced administrative burden for clinicians.

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    Transportation

    We optimize your operations by making sense of operational text data. Our team can automate the processing of shipping documents and invoices, analyze driver and customer feedback alongside incident reports to identify safety trends, and monitor social media for real-time alerts on service disruptions.

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    Supply Chain

    Our NLP-powered software brings clarity to complex documentation across the warehousing, supply chain, and logistics. You can automate the parsing of purchase orders, invoices, and shipping logs to enhance the resilience and responsiveness of your supply chain operations.

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    Education & EdTech

    We support educational and eLearning platforms with custom NLP applications that enable automated grading, content recommendations, personalized learning paths, and voice- and text-based tutoring. Our work with LLMs helps education providers make learning more accessible and adaptive.

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    Media & Publishing

    Our NLP solutions enable publishers to manage high-volume content pipelines efficiently, boost discoverability across search engines, and serve global audiences with hyper-personalized experiences and content recommendation engines that increase reader engagement.

Trusted Globally by Innovation-Driving Companies

From FinTech industry stalwarts to industry-leading eCommerce providers, from well-established large and mid-sized businesses in a range of verticals to promising digital startups

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    An American financial services firm that provides investment research and investment management services
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    Financial data and software company with offices in London, New York, San Francisco, and Seattle.
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    All-in-one omni commerce payment solution with contactless, fast, secure, and safe payment processing
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    One of the most recognizable landmarks, a company that specializes in innovative travel and hospitality services
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    SaaS XSPN – Next Generation Application & Cloud Security Posture Management
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    A leading tech-enabled insurance company that provides workers’ comp coverage to small businesses

Let’s write your NLP success story together with the right NLP solution for your core challenges.

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