Powerful Contact Center Software
That’s Easy To Use!
Years In Business
Years In Development
3rd Party Integrations
Years Preferred
Unlike traditional Telephone Answering Service (TAS) software, Startel balances agent efficiency with human empathy. Our enterprise contact center platform combines advanced technology, proven integrations, and expert guidance to empower answering service agents, improve productivity, and deliver consistently high-quality customer experiences across every call.
Maximize live agent agility & abilities with StartelAI, contact center artificial intelligence powered by one of the only AI services designed specifically for contact centers. Your professional answering service will be able to handle more calls than ever, while giving agents an advantage in providing the most productive and positive experience possible for your customers.
The Startel CMC RestAPI enables custom software to access your CMC database in real time, providing immediate information retrieval. This flexibility allows you or your customers to develop tailored applications to address specific needs. Additionally, Startel’s API integrates seamlessly with Zapier, unlocking the ability to automate workflows across over 9,000 apps!
Startel Contact Management Center (CMC) is an enterprise Telephone Answering Service (TAS) software platformfor professional answering services. It supports multi-client call answering, queuing, routing, operator scripting, message taking, dispatch, and real-time reporting, making it ideal for medical, on-call, after-hours, and overflow answering services.
Transitioning to a new Telephone Answering Service (TAS) platform doesn’t have to disrupt operations. Startel’s Flexible Agent Interface allows answering service agents to customize their workspace to match familiar workflows, reducing friction during platform changes. This intuitive, agent-friendly design shortens training time, improves adoption, and enables faster onboarding for multi-client answering service environments.
Solutions
No matter the size or stage of your Telephone Answering Service or contact center, Startel delivers scalable, enterprise-grade software that adapts as your operation grows. Our platform supports multi-client answering, evolving call volumes, and changing workflows—ensuring long-term performance, flexibility, and operational continuity.
Industries
Regardless of size or stage, Startel provides enterprise-grade contact center and Telephone Answering Service (TAS) software designed to support professional answering services as they grow. Our scalable platform adapts to changing call volumes, multi-client requirements, and evolving workflows—helping answering services and contact centers succeed long-term.
Services
Startel tailors its contact center and Telephone Answering Service (TAS) solutions to the unique needs of each answering service. Our platform is built for continuous innovation, operational efficiency, and long-term success, supporting evolving workflows, multi-client environments, and high-performance answering service operations.
STARTEL BLOGS
Here’s what our customers will tell you!
We went to the Startel Hosted system about 5 years ago and we will never look back! It’s the best thing we ever did!
We moved to the Startel Hosted System in February of 2022. The cut over went extremely smooth. I don’t think we even missed one call!
Startel’s API lets us connect call data directly to the apps our customers use daily—like HubSpot and Salesforce. Setup was easy, it’s secure and real-time, and it saves our customers time by automating data entry. A seamless way to keep our customer’s team in sync. It takes the customer relationship to the next level.
We are on Startel Hosted. Startel takes care of all the updates. I have cut my IT dollars down to almost nothing and have little to no problems. We save on IT, PGE, virus protection, no server’s having to be purchased every so many years and no headache thinking about equipment in my back room. We love Startel and would never go back!
OUR ASSOCIATION NETWORK
