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Practice Management (PM) - Availity Integrations Operational
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Eligiblity Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Practice Management (PM) - Waystar Integrations Operational
Claim Status Operational
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eRemittance (ERA) Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

February 22, 2026 - Scheduled Maintenance Analytics and ODBC Feb 22, 2026 19:00-23:00 MST

On Sunday, February 22, 2026, between 7:00 p.m. and 11:00 p.m. MST, AdvancedMD will perform maintenance in our Analytics and ODBC modules.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Posted on Feb 17, 2026 - 14:33 MST
Feb 18, 2026
Practice Management: Intermittent Pop‑Up Message on Login: “Please Close the Window and Re‑Log In”
Resolved - This incident has been resolved.
Feb 18, 18:32 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 16:09 MST
Update - We are continuing to work on a fix for this issue.
Feb 18, 12:17 MST
Identified - We have identified an issue where some users experience an intermittent pop‑up message upon logging into the PM that states: “Please close the window and re‑log in.”
Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates as additional information becomes available.

Workaround: Refreshing the browser typically clears the message.
- Windows (Edge and Chrome): Press F5 to refresh the page
- Mac (Safari and Chrome): Go to View → Reload Page
- Mac Chrome: Press Shift + Command + R

Note: This action may have to be repeated as needed and moving past the error without refreshing may cause an error-prone session.
Feb 18, 10:28 MST
Clients Unable To Login to EHR
Resolved - This incident has been resolved.
Feb 18, 12:51 MST
Monitoring - We experienced login issues affecting some EHR customers and have implemented a fix. Access has been restored, and our teams will continue monitoring to ensure full stability.
Feb 18, 12:03 MST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
February 6, 2026 - Scheduled Maintenance - Analytics Module
Completed - The scheduled maintenance has been completed.
Feb 6, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:00 MST
Scheduled - AdvancedMD will be performing maintenance in our Analytics module on Friday, February 6, 2026, between 8:00 p.m. MST and 11:00 p.m. MST.

Although it is unlikely, users may experience intermittent interruptions during the maintenance window.

Please note that the Analytics report data will be unavailable during the maintenance window. However, no data will be lost, and it will be updated once the maintenance is completed

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause.

Thank you for your patience.
Jan 30, 14:48 MST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

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