Resolved -
This incident has been resolved.
Feb 10, 23:18 UTC
Monitoring -
All systems are currently operational and the team is continuing to monitor while we investigate.
Feb 10, 20:18 UTC
Update -
Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.
Feb 10, 19:51 UTC
Update -
We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services.
Thanks.
Feb 10, 19:38 UTC
Update -
We've restored half of our infrastructure, and are presently restoring services for the other half.
Feb 10, 19:27 UTC
Update -
Nameservers are currently recovering, and we are bringing other services online.
Feb 10, 19:21 UTC
Update -
Restores are completing and we will be bringing DNS services back online soon.
Feb 10, 19:18 UTC
Update -
We've started restoring backend services. We expect to have services restored shortly!!
Feb 10, 18:50 UTC
Update -
We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.
Feb 10, 18:32 UTC
Update -
Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster.
Thank you for your patience
Feb 10, 18:06 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 10, 17:45 UTC
Update -
We are running restores to bring back services online
Feb 10, 17:30 UTC
Investigating -
We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems.
Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more.
Thank you for your patience.
Feb 10, 17:06 UTC
