All Systems Operational

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Document Automation - North America (NA) Operational
90 days ago
99.92 % uptime
Today
Conga Composer - NA Operational
90 days ago
99.9 % uptime
Today
Conga Batch - NA Operational
90 days ago
99.9 % uptime
Today
Conga Trigger - NA Operational
90 days ago
99.9 % uptime
Today
Conga Collaborate - NA Operational
90 days ago
99.9 % uptime
Today
Composer API - NA Operational
90 days ago
99.9 % uptime
Today
Conga Sign - NA Operational
90 days ago
99.9 % uptime
Today
High Volume Merge - NA Operational
90 days ago
99.9 % uptime
Today
Conga Grid - NA Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - NA Operational
90 days ago
100.0 % uptime
Today
Document Automation - EMEA (EU) Operational
90 days ago
99.92 % uptime
Today
Conga Composer - EU Operational
90 days ago
99.9 % uptime
Today
Conga Batch - EU Operational
90 days ago
99.9 % uptime
Today
Conga Trigger - EU Operational
90 days ago
99.9 % uptime
Today
Conga Collaborate - EU Operational
90 days ago
99.9 % uptime
Today
Composer API - EU Operational
90 days ago
99.9 % uptime
Today
Conga Sign - EU Operational
90 days ago
99.9 % uptime
Today
High Volume Merge - EU Operational
90 days ago
99.9 % uptime
Today
Conga Grid - EU Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - EU Operational
90 days ago
100.0 % uptime
Today
Document Automation - APAC (AP) Operational
90 days ago
99.91 % uptime
Today
Conga Composer - AP Operational
90 days ago
99.9 % uptime
Today
Conga Batch - AP Operational
90 days ago
99.9 % uptime
Today
Conga Trigger - AP Operational
90 days ago
99.9 % uptime
Today
Conga Collaborate - AP Operational
90 days ago
99.9 % uptime
Today
Composer API - AP Operational
90 days ago
99.9 % uptime
Today
Conga Sign - AP Operational
90 days ago
99.76 % uptime
Today
High Volume Merge - AP Operational
90 days ago
99.9 % uptime
Today
Conga Grid - AP Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - AP Operational
90 days ago
100.0 % uptime
Today
Document Automation - France (FR) Operational
90 days ago
99.9 % uptime
Today
Conga Composer - FR Operational
90 days ago
99.9 % uptime
Today
Conga Batch - FR Operational
90 days ago
99.9 % uptime
Today
Conga Trigger - FR Operational
90 days ago
99.9 % uptime
Today
Conga Collaborate - FR Operational
90 days ago
99.9 % uptime
Today
Composer API - FR Operational
90 days ago
99.9 % uptime
Today
Conga Sign - FR Operational
90 days ago
99.9 % uptime
Today
High Volume Merge - FR Operational
90 days ago
99.9 % uptime
Today
Revenue Lifecycle Management - North America (NA) Operational
90 days ago
99.9 % uptime
Today
CPQ Catalog Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Config Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Pricing Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Administration Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Assets Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Renewals Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Quote Service - NA Operational
90 days ago
99.9 % uptime
Today
CPQ Order Service - NA Operational
90 days ago
99.9 % uptime
Today
Revenue Lifecycle Management - EMEA (EU) Operational
90 days ago
99.9 % uptime
Today
CPQ Catalog Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Config Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Pricing Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Administration Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Assets Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Renewals Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Quote Service - EU Operational
90 days ago
99.9 % uptime
Today
CPQ Order Service - EU Operational
90 days ago
99.9 % uptime
Today
Revenue Lifecycle Management - APAC (AP) Operational
90 days ago
99.9 % uptime
Today
CPQ Catalog Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Config Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Pricing Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Administration Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Assets Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Quote Service - AP Operational
90 days ago
99.9 % uptime
Today
CPQ Order Service - AP Operational
90 days ago
99.9 % uptime
Today
Revenue Lifecycle Management - France (FR) Operational
90 days ago
99.9 % uptime
Today
CPQ Catalog Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Config Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Pricing Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Administration Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Assets Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Quote Service - FR Operational
90 days ago
99.9 % uptime
Today
CPQ Order Service - FR Operational
90 days ago
99.9 % uptime
Today
Contract Lifecycle Management - North America (NA) Operational
90 days ago
99.9 % uptime
Today
Conga CLM - NA Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce - NA Operational
90 days ago
99.9 % uptime
Today
Conga Contracts for Salesforce - NA Operational
90 days ago
99.9 % uptime
Today
Conga Contracts Legacy - NA Operational
90 days ago
99.9 % uptime
Today
Merge Service - NA Operational
90 days ago
99.9 % uptime
Today
X-Author for Contracts - NA Operational
90 days ago
99.9 % uptime
Today
Discovery AI - NA Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce Smart Search - NA Operational
90 days ago
99.9 % uptime
Today
Contract Lifecycle Management - EMEA (EU) Operational
90 days ago
99.9 % uptime
Today
Conga CLM - EU Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce - EU Operational
90 days ago
99.9 % uptime
Today
Conga Contracts for Salesforce - EU Operational
90 days ago
99.9 % uptime
Today
X-Author for Contracts - EU Operational
90 days ago
99.9 % uptime
Today
Merge Service - EU Operational
90 days ago
99.9 % uptime
Today
Discovery AI - EU Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce Smart Search - EU Operational
90 days ago
99.9 % uptime
Today
Contract Lifecycle Management - APAC (AP) Operational
90 days ago
99.9 % uptime
Today
Conga CLM - AP Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce - AP Operational
90 days ago
99.9 % uptime
Today
Conga Contracts for Salesforce - AP Operational
90 days ago
99.9 % uptime
Today
X-Author for Contracts - AP Operational
90 days ago
99.9 % uptime
Today
Merge Service - AP Operational
90 days ago
99.9 % uptime
Today
Discovery AI - AP Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce Smart Search - AP Operational
90 days ago
99.9 % uptime
Today
Contract Lifecycle Management - France (FR) Operational
90 days ago
99.9 % uptime
Today
Conga CLM - FR Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce - FR Operational
90 days ago
99.9 % uptime
Today
Conga Contracts for Salesforce - FR Operational
90 days ago
99.9 % uptime
Today
X-Author for Contracts - FR Operational
90 days ago
99.9 % uptime
Today
Merge Service - FR Operational
90 days ago
99.9 % uptime
Today
Discovery AI - FR Operational
90 days ago
99.9 % uptime
Today
Conga CLM for Salesforce Smart Search - FR Operational
90 days ago
99.9 % uptime
Today
Advantage Platform Shared Services - North America (NA) Operational
90 days ago
99.89 % uptime
Today
Login & Authentication - NA Operational
90 days ago
99.89 % uptime
Today
Advantage Platform Shared Services - EMEA (EU) Operational
90 days ago
99.88 % uptime
Today
Login & Authentication - EU Operational
90 days ago
99.88 % uptime
Today
Advantage Platform Shared Services - APAC (AP) Operational
90 days ago
99.88 % uptime
Today
Login & Authentication - APAC (AP) Operational
90 days ago
99.88 % uptime
Today
Advantage Platform Shared Services - France (FR) Operational
90 days ago
99.89 % uptime
Today
Login & Authentication - FR Operational
90 days ago
99.89 % uptime
Today
Conga Legacy Products - North America (NA) Operational
Conga Contracts - NA Operational
Conga Contract Intelligence - NA Operational
Conga Sign Professional - NA Operational
Merge Service Legacy - NA Operational
Online Contract Collaboration - NA Operational
Smart Search (CLM) - NA Operational
Turbo Search Service - NA Operational
Turbo Pricing Service - NA Operational
Turbo Config Service - NA Operational
X-Author Legacy - NA Operational
Conga Legacy Products - EMEA (EU) Operational
Conga Contracts - EU Operational
Conga Contract Intelligence - EU Operational
Conga Sign Professional - EU Operational
Merge Service Legacy - EU Operational
Online Contract Collaboration - EU Operational
Smart Search (CLM) - EU Operational
Turbo Search Service - EU Operational
Turbo Pricing Service - EU Operational
Turbo Config Service - EU Operational
X-Author Legacy - EU Operational
Conga Legacy Products - APAC (AP) Operational
Conga Contracts - AP Operational
Conga Contract Intelligence - AP Operational
Conga Sign Professional - AP Operational
Merge Service Legacy - AP Operational
Online Contract Collaboration - AP Operational
Smart Search (CLM) - AP Operational
Turbo Search Service - AP Operational
Turbo Pricing Service - AP Operational
Turbo Config Service - AP Operational
X-Author Legacy - AP Operational
Conga Dependencies Operational
AWS Cloud Platform Operational
Azure Cloud Platform Operational
Cloudflare Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:30 UTC
Scheduled - Turbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.
Jan 6, 06:38 UTC
Resolved - The issue impacting Platform Login in the EU and APAC has been fully resolved and all affected systems have returned to normal operation.
Jan 25, 05:47 UTC
Monitoring - Logins are now passing and we will continue to monitor.
Jan 25, 05:42 UTC
Identified - The issue has also impacted APAC region.

The issue has been identified and is do to a timing of a certification rotation. The issue should be resolved within the hour.

Jan 25, 05:12 UTC
Investigating - We are currently investigating issues with intermittent failure affecting Platform Login within the EU Region

Customers may experience a failed login.

We will provide further updates as they are available.

Jan 25, 03:30 UTC
Jan 24, 2026
Resolved - This was to communicate an action required for Composer Trigger users.
Jan 24, 20:24 UTC
Investigating - Following our recent upgrade, Conga Trigger now uses OAuth instead of the legacy Session ID included in the Salesforce outbound message. To restore automation functionality, all Conga Trigger users must refresh their Salesforce Refresh Token.

Steps to refresh your token:
1) Log into Salesforce as a System Administrator.
2) Open the App Launcher (upper-right, 9-dots icon).
3) In the Quick Find search box, enter: Conga Batch Setup or Conga Trigger Setup.
4) Select Conga Batch Setup or Conga Trigger Setup.
5) Open the Credentials tab.
6) Click “Update Salesforce Token.”
7) Verify that the status displays “Valid Token” in green.

Please reach out to support if any further help is needed.

Jan 24, 20:22 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:30 UTC
Scheduled - We have scheduled maintenance for Conga Platform impacting the all regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jan 10, 04:23 UTC
Jan 23, 2026
Resolved - We have confirmed that the Microsoft service outage has been fully resolved. We have been closely monitoring all our automated helath checks and they're all passing successfully for the past few hours.
Jan 23, 09:55 UTC
Update - We are continuing to monitor the ongoing Microsoft service incident which is impacting OTP delivery for Conga IDP logins.

There has been no change to the scope of impact. We've observed our internal tests passing intermittently as Microsoft continues recovery efforts.

We are tracking Microsoft's remediation closely and will provide the next update as a resolution is confirmed.

Microsoft Outage Status: https://status.cloud.microsoft/

Jan 23, 01:09 UTC
Update - We are continuing to monitor the ongoing Microsoft service incident which is impacting OTP delivery for Conga IDP logins. There has been no change to the scope of impact.

Microsoft Outage Status: https://status.cloud.microsoft/

Jan 22, 23:58 UTC
Update - We are continuing to monitor the ongoing Microsoft service incident which is impacting OTP delivery for Conga IDP logins.

There has been no change to the scope of impact. We want to reiterate that all other login methods remain fully operational.

We are tracking Microsoft's remediation efforts closely and will provide the next update in one hour or as soon as a resolution is confirmed.

Microsoft Outage Status: https://status.cloud.microsoft/

Jan 22, 23:01 UTC
Update - We are continuing to monitor the ongoing Microsoft service incident which is impacting OTP delivery for Conga IDP logins. There has been no change to the scope of impact.

Microsoft Outage Status: https://status.cloud.microsoft/

Jan 22, 21:55 UTC
Identified - We've identified the root cause of the issue is resulting from a confirmed Microsoft 365 service outage.

This issue is strictly limited to the Conga IDP flow. All other authentication methods to the Advantage Platform remain fully functional.

We are closely monitoring Microsoft's remediation progress and will update this page as their services recover.

Microsoft Outage Status: https://status.cloud.microsoft/

Jan 22, 21:06 UTC
Investigating - We are currently investigating reports of login failures affecting customers using Conga IDP for Advantage Platform authentication in all regions.

Customers may experience issues receiving OTPs, preventing successful authentication. This issue is limited only to Conga IDP at this time.

We will provide further updates as they are available.

Jan 22, 20:19 UTC
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:01 UTC
Scheduled - We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jan 7, 11:33 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:30 UTC
Scheduled - We have scheduled maintenance for Conga Collaborate impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources

Jan 7, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:31 UTC
Scheduled - We have scheduled maintenance for Merge Service impacting the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jan 7, 11:30 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 03:30 UTC
Scheduled - We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jan 7, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 03:30 UTC
Scheduled - We have scheduled maintenance for Conga Collaborate impacting the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources

Jan 7, 08:22 UTC