All Systems Operational

Updated a few seconds ago

Real-time system status and incident updates for Huwise. You'll find current service availability and any ongoing issues affecting our platform. Availability may depend on your hosting location. You can find it in your backoffice, below the left menu (EU-1, ME-2, etc).

Authentication




Operational

Knowledge resources




Operational

Notifications




Operational

Data consumption




Operational

Portal interface




Operational

Data processing




Operational

Portal administration




Operational

Analytics




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

0

Maintenances Last 30 Days

History (Last 30 days)

Infrastructure incident affecting platform serviceService Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics


Locations

EU-3



February 3, 2026 6:04PM CET
February 3, 2026 5:04PM UTC
RESOLVED

The incident has been resolved. Service is now operating normally. We experienced network instability on the Outscale infrastructure (EU-3), resulting in some requests returning HTTP 502 responses. A subset of user requests in the Outscale zones were affected and returned 502 errors between 16:45 UTC and 16:59 UTC.

February 3, 2026 5:55PM CET
February 3, 2026 4:55PM UTC
INVESTIGATING

We are currently investigating an incident affecting the Europe 3 (EU-3) region, related to our infrastructure provider (Outscale). This incident may cause service degradation or unavailability. Our teams are actively investigating and working with the provider to restore full service as soon as possible. We will provide further updates as more information becomes available.
Issues with SFTP sourcesService Disruption

Incident Status

Service Disruption


Components

Data processing


Locations

AP-1, CA-1, EU-1, EU-2, EU-3, EU-4, ME-1, ME-2, US-1



January 27, 2026 7:53PM CET
January 27, 2026 6:53PM UTC
RESOLVED

The problem was fixed after we deployed the patch

January 27, 2026 4:35PM CET
January 27, 2026 3:35PM UTC
IDENTIFIED


January 27, 2026 4:34PM CET
January 27, 2026 3:34PM UTC
IDENTIFIED

The deployment of a security patch in the platform's FTP and SFTP connection management had the side effect of blocking certain FTP sources. We are rolling back this patch for the time being.
Some portals in the EU-3 location are unreachable Service Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics


Locations

EU-3



January 21, 2026 4:50PM CET
January 21, 2026 3:50PM UTC
RESOLVED

This incident has been resolved.

January 21, 2026 4:47PM CET
January 21, 2026 3:47PM UTC
MONITORING

The service is back to normal.

January 21, 2026 4:36PM CET
January 21, 2026 3:36PM UTC
INVESTIGATING

We are currently investigating this issue.