eUKhost
HyperSlice
WebhostingUK
All systems are operational

About This Site

This is the Hyperslice Group's service status page which includes eUKhost, and Webhosting UK, here you can get updates on the current state of our platforms, if there are problems with our service or scheduled maintenance planned, they will be posted here.

Past Incidents

23rd January 2026

VPS Issue on Shared server SHARED-Win2.Specialservers.com

Dear Customers,

We are currently experiencing issues on one of our Shared windows server which is Shared-Win2.

We are working on the issue and will try to bring it back online at the earliest.

We apologise for any inconvenience this may have caused.

Regards, Support Team,

Dear Customers,

Thank you for the patience.

The reported issue has been resolved, and all applications are working fine

Regards Support

14th January 2026

Network connectivity issue observed only for the IP range (158.255.47.x) in the Wakefield Data Center

Dear Customers,

We want to inform you that we are currently experiencing a connectivity issue affecting only the IP range (158.255.47.x) in the Wakefield Data Center. Our network team is actively working to resolve this matter at the earliest.

We appreciate your understanding and patience. If you have any questions or require further assistance, please feel free to contact us.

Regards, Support Team

  • Dear Customers,

    The issue is resolved and connectivity is working normally.

    Kind regards, Support Team

    • 9th January 2026

    Hardware issue on node (NG2-SHARED-001)

    Hello ,

    We are currently experiencing a hardware-related issue on our NG2-SHARED-001 node, which is affecting the availability of some services.

    In parallel, we are moving the affected servers to another node using the latest backups. Once the servers are moved, we will provide an update.

    Further updates will be shared here as they become available. We appreciate your patience

    Regards Support

    =======================

    Hello,

    The VMs have been restored to another node, and the servers are now online.

    Regards Support

    8th January 2026

    Network connectivity issue in Wakefield datacentre

    Dear Customers,

    We want to inform you that we are currently experiencing a connectivity issue in the Wakefield datacentre. Our network team is actively working to resolve this matter as quickly as possible.

    Thank you for your understanding. If you have any questions or need further assistance, please don’t hesitate to reach out.

    Regards, Support Team.

  • Dear Customers,

    We are pleased to inform you that the connectivity issue at the Wakefield datacentre has now been successfully resolved. All services are operating normally at this time.

    Our network team will continue to monitor the environment to ensure stability. We sincerely appreciate your patience and understanding during this incident.

    If you experience any further issues or have questions, please feel free to contact our support team.

    Regards, Support Team

    • 3rd November 2025

    Network Network Connectivity Incident – Nottingham (NG) Data Centre

    We are currently experiencing a Network related issue at our Nottingham Data Center that is affecting the availability of some services. Our teams are investigating and working to restore normal operation as quickly as possible.

    Further updates will be shared here as they become available.

  • Services hosted from the Nottingham data centre are now fully operational, and connectivity has been re-established.

    We are continuing to work with our data centre operators to identify the root cause of the earlier outage. A further update will be provided once the investigation is complete.

    We appreciate your patience and understanding during this incident.

  • We’ve been informed that the issue has been identified as a core network problem at the Nottingham Data Centre. The DC team is currently investigating to pinpoint the root cause and working toward resolution and we’ll update once a clearer resolution timeline is provided.

    • 16th October 2025

    VPS Performance issue on node (NG2-LINVPS-006)

    Dear Customer,

    Due to I/O issues on one of our VPS hosts(NG2-LINVPS-006), we need to power down all virtual machines on the affected host and migrate them to a redundant host. All VMs will be powered back on once the migration is complete.

    We appreciate your patience and understanding while we work to restore full service.

    Regards, Support team.

  • Dear Customer,

    All virtual machines on the affected host have been migrated to a redundant host, and all VMs have been powered back on following the completion of the migration.

    Regards, Support team.

    • 26th August 2025

    Nottingham Datacentre Power Issues

    We are currently experiencing a power-related issue at our Nottingham datacentre that is affecting the availability of some services.

    Our teams are investigating and working to restore normal operation as quickly as possible.

    Further updates will be shared here as they become available.

  • The manufacturer's specialist engineers have resolved the power distribution issues and all services should now be back online.

    Please contact the support team if you are still experiencing issues.

  • A fault has been identified in part of the power distribution infrastructure and specialist engineers from the manufactures are heading to site.

    Our teams continue to monitor the situation closely and will provide further updates as more information becomes available.

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