We will be undergoing scheduled maintenance during this time. For the duration, the Keycafe service and website will be unavailable. Posted on
Feb 13, 2026 - 17:35 UTC
Resolved -
This incident has been resolved.
Feb 13, 02:45 UTC
Investigating -
We are investigating an issue affecting key pickups and remote releases on MS1, MS2, and MS3 SmartBox devices. - The issue is related to a third-party service provider impacting release authorisations. - Offline mode continues to function normally. - Our team is working to restore service and will share updates as available.
Feb 13, 01:28 UTC