DEX Solutions 26.1 Upgrade | EU West 1
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 2026 - 05:30 CET
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Jan 28, 2026 05:30-07:30 CET
Uptime over the past 90 days. View historical uptime.
TeamViewer Services Operational
90 days ago
99.93 % uptime
Today
Management Console Operational
90 days ago
98.78 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IoT Operational
90 days ago
100.0 % uptime
Today
Remote Management Operational
90 days ago
100.0 % uptime
Today
Monitoring & Asset Management Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
DEX Platform and Solutions Under Maintenance
90 days ago
100.0 % uptime
Today
DEX Platform – UK South 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – North Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West Europe 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – East US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – West US 1 Operational
90 days ago
100.0 % uptime
Today
DEX Platform – Canada Central 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – EU West 1 Under Maintenance
90 days ago
100.0 % uptime
Today
DEX Solutions – US East 1 Operational
90 days ago
100.0 % uptime
Today
DEX Solutions – CA Central 1 Operational
90 days ago
100.0 % uptime
Today
1E Client Updates Operational
DEX On Premises Platform Updates Operational
Website Operational
90 days ago
99.99 % uptime
Today
TeamViewer Community Operational
90 days ago
99.98 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
TeamViewer Ticketsystem Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DEX Platform 26.1 Upgrade | West US 1 Jan 28, 2026 10:00-13:00 CET

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Posted on Jan 24, 2026 - 17:15 CET

DEX Platform 26.1 Upgrade | UK South 1 Jan 28, 2026 20:00-23:00 CET

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Posted on Jan 24, 2026 - 17:17 CET

DEX Platform 26.1 Upgrade | East US 1 Jan 29, 2026 10:00-13:00 CET

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Posted on Jan 24, 2026 - 17:19 CET

DEX Solutions 26.1 Upgrade | US East 1 Jan 29, 2026 11:00-13:00 CET

We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Posted on Jan 24, 2026 - 17:29 CET

DEX Platform 26.1 Upgrade | West Europe 1 Jan 29, 2026 19:00-22:00 CET

We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Posted on Jan 24, 2026 - 17:21 CET

Scheduled Maintenance Jan 31, 2026 20:00-23:00 CET

To help with ensuring that we provide the best service possible with the appropriate resources, we are doing a scheduled short-term maintenance on our TeamViewer core systems.
This maintenance may result in a limited availability of our services during the time-period :
January 31, 08:00 PM - 11:00 PM ( CET ).
Running TeamViewer sessions are not affected by limited availability during the maintenance.
Posted on Jan 23, 2026 - 15:43 CET
Jan 28, 2026

Unresolved incident: DEX Solutions 26.1 Upgrade | EU West 1.

Jan 27, 2026
DEX Platform 26.1 Upgrade | North Europe 1
Completed - The scheduled maintenance has been completed.
Jan 27, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 13:01 CET
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Jan 24, 17:13 CET
DEX Solutions 26.1 Upgrade | CA Central 1
Completed - The scheduled maintenance has been completed.
Jan 27, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:00 CET
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Jan 24, 17:27 CET
Potential delay when sending product e-mails
Resolved - We fixed the degraded performance and all our systems are back online and functional.
Jan 27, 11:45 CET
Monitoring - We fixed the issue which caused the degraded performance and we are monitoring the results.
Jan 27, 11:30 CET
Investigating - A subset of our users can experience a delay in product e-mail delivery.
Jan 27, 11:12 CET
Jan 26, 2026
DEX Platform 26.1 Upgrade | Canada Central 1
Completed - The scheduled maintenance has been completed.
Jan 26, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 CET
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to services and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/platform-solutions/2026/26-1-release-notes.htm
Jan 24, 17:08 CET
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
DEX Platform Scheduled Hotfix | West Europe 1
Completed - The scheduled maintenance has been completed.
Jan 20, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:00 CET
Scheduled - We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.
Jan 19, 18:46 CET
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

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