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Maak uw keuze uit onderstaande opties, waarbij we het onderscheid maken tussen Applicatieve en Infrastructuur problemen.
Applicatieve problemen omvat de problemen m.b.t. de applicatie en de werking hiervan. Bijvoorbeeld: "Ik kan niet meer inloggen", "Ik krijg vreemde meldingen op mijn venster", "Een bepaalde functionaliteit voldoet niet aan de verwachtingen".
Infrastructuur problemen gaat over de problemen m.b.t. de server. En omvat ook de security updates van Drupal core/contrib modules ( * ). Bijvoorbeeld: "De server is onbereikbaar", "Ik krijg vreemde witte pagina's", "De performantie van de site is plotsklaps dramatisch".
* = Enkel indien er een Plus-contract werd afgenomen
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