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Account
General
Where to find my organization's enrollment code
Where to find my coordinator's contact information
How to switch the organization I'm earning for
About FlipGive and RaiseRight
How to delete my RaiseRight account
Settings
How to update my personal information (name, email, or shipping address)
How to update my notification preferences
Invite friends and family to join my RaiseRight program
Change or reset my username or password
Payment Options
What payment methods can I use to buy gift cards?
How to link a bank account for buying gift cards
Buy gift cards without using online payments
Convenience fees for buying gift cards
Earnings and Order History
Timelines for verifying and receiving earnings
Organization earnings payout timelines
How to view earnings and order history
Gift Cards
eGift Cards
About eGift cards
How to view and use eGift cards
Recover archived eGift cards
Send eGift cards as gifts in bulk
Manage eGift cards with a $0.00 balance
Send eGift cards as a gift to an individual
See all 8 articles
Physical Gift Cards and Ship to Home
About physical gift cards
About Ship to Home
Ship to Home eligible brands
Ship to Home delivery times
Ship to Home order tracking
Shipping outside the U.S.
See all 10 articles
Reloadable Gift Cards
How to add or reload funds to a reloadable physical gift card
Reloading issues with physical gift cards
Orders and Returns
How to view my gift card order history
Can I make changes to an existing gift card order?
Missing gift card orders
Refunds and cancellations for gift card orders
Shop Online
How it Works
About earning by shopping online through RaiseRight
How to view earnings from online shopping trips
How to earn twice on one purchase by shopping online and buying gift cards
Can I earn by shopping on a brand's app?
What happens if I return items from my online shopping order?
I'm missing online shopping earnings. What do I do?
See all 7 articles
Online Deals & Coupons
About online deals and coupons
How to claim an online deal or coupon
Local Dining
How it Works
How to earn with local dining
Can I earn from the same restaurant more than once?
Eligible purchases for local dining earnings
How to view earnings from local dining transactions
Can I use gift cards to earn with local dining?
I'm missing local dining earnings. What do I do?
My Cards
How to link a credit or debit card for local dining
Can I use the same credit card for multiple dining rewards programs?
How to unlink a card for local dining
Restaurant Search (App Only)
How to search for participating restaurants
How to find days when earnings are available for a specific restaurant
Where to find a specific restaurant's terms and conditions
Travel
How it Works
How booking travel through RaiseRight works
Finding and booking hotels, car rentals, and attractions
Can I earn by booking a hotel, car rental, or attraction directly on the brand’s website?
Can I book vacation package deals through RaiseRight?
Can I purchase attraction tickets and gift them to someone else?
Emails sent for booking travel through RaiseRight
Travel Payment Information
Paying for hotels, car rentals, and tickets to an attraction
Can I receive credit card and/or hotel loyalty points when booking travel?
Are there any fees associated with earning through booking travel?
Using a credit or debit card linked for local dining to book travel
Booked Trips and Earnings Details
Finding details about your travel booking
Travel Order History: Booked Trips vs. Completed Trips
When does my organization receive earnings from travel bookings?
Coordinator Reports: How to track participant earnings from booking travel through RaiseRight
Troubleshooting and Support
What to do when missing earnings from travel bookings
Modifying or canceling your travel bookings
Refund policy for travel bookings
Expiration for tickets purchased to attractions
RaiseRight Earnings Extension (Browser Extension)
How it Works
About the RaiseRight Earnings Extension
Supported browsers for the RaiseRight Earnings Extension
How to pin the RaiseRight Earnings Extension to my browser window
How to change the organization I'm earning for through the RaiseRight Earnings Extension
iOS Version (Safari)
Add the RaiseRight Earnings Extension to your iOS device
How to uninstall the RaiseRight Earnings Extension from your iOS device
Desktop Version (Chrome or Edge)
How to add the RaiseRight Earnings Extension to your desktop browser
How to uninstall the RaiseRight Earnings Extension from your desktop browser
Coordinator Program Management
Coordinator Reports
How to run reports (desktop only)
How to determine earnings per individual participant
How to tie earnings deposited to bank account with earnings from participant orders
How to tie withdrawals from your organization bank account to your RaiseRight Purchase Orders (POs)
Inviting Participants
How to invite participants to your program
What is Invite Friends & Family?
How to enable or disable Invite Friends & Family
Organization Gift Card Orders
How to place bulk gift card orders
How can organizations pay for bulk gift card orders placed through the Coordinator Dashboard?
How to roll participant orders from the Order Queue
How to create and submit a Purchase Order (PO)
How to place proxy gift card orders (on behalf of participant)
Organization order shipping costs
See all 7 articles
Organization Settings
How to add or update your organization's fundraising bank account
What elements of my program can I customize?
How to set up a virtual-only program
What is Ship to Coordinator and how do I know if it's right for my program?
Can I turn Ship to Coordinator on or off at any time?
Is there a list of brands that will no longer be available if I turn Ship to Coordinator off
See all 25 articles
Coordinator Roles
How to change or reassign coordinators
Tax Information
Can my organization share a portion of earnings back with participants?
Why earnings in Ohio are different from other states?
Tax implications for nonprofit organizations and participants
Additional Topics
How to integrate RaiseRight with School Choice or ESA benefits
How to add gift cards for local brands to sell through my program
Brand availability and participation