Hello, how can we help you?

All support requests are submitted through your ZatroX Support Portal. We use structured forms so our team receives every detail needed to complete your task the first time — no back-and-forth, no guesswork. Choose the form that matches your request type (website updates, SEO article, integrations, technical fixes, etc.). Once submitted, our team reviews and begins working based on priority and your plan level.

Our content forms guide you step-by-step so we can produce premium, SEO-optimized articles for your brand. You’ll be asked for: Primary keyword Secondary keywords or topics Target audience notes GEO focus Competitors or SERP references Internal links Once submitted, our team handles the keyword research, competitive analysis, strategy, and final content creation. This is how we keep your content intentional, search-focused, and Built Different.

We provide a full step-by-step onboarding guide (plus a video version) that shows how to: Create a Meta Business Account Add your Facebook Page Connect your Instagram account Assign ZatroX (dev@zatrox.com ) with proper access Grant Google Search Console, Google Analytics, and Google Ads access This ensures we can run ads, schedule posts, integrate tools, and manage performance without delays.

Timelines depend on the complexity of the request and your plan level. Most tasks follow this general structure: Standard Requests: 24–72 hours Content & SEO Tasks: 3–5 business days Development / Advanced Requests: Quoted based on scope We prioritize clarity, accuracy, and execution over rushing. Quality takes intention — and we deliver it consistently.

Every request you submit automatically appears inside your Client Support Portal under “My Requests.” You can: View all open and past tickets See internal updates from the ZatroX team Reply or attach files Follow progress in real time Transparency is part of how we operate — we want you to know exactly where every task stands.

After sign-up, you’ll receive a link to your ZatroX Onboarding Portal, where you can upload brand assets, provide credentials, grant platform access, and share your goals. From there, your monthly systems activate — including recurring SEO tasks, website management, reporting, and content. We built onboarding to eliminate friction and set your project up for long-term success.

Support covers small website updates, content changes, SEO article fulfillment, integrations, and troubleshooting. Development covers new pages, redesigns, custom functionality, or larger builds. Consulting covers strategic direction, audits, paid ads strategy, technical planning, or meetings beyond the scope of support. If a task goes beyond support, we’ll let you know and provide options — no surprises, no grey areas.

Your monthly tasks are automated through our internal system. Every month, a new SEO article ticket is generated with: Your strategy blueprint Your content requirements Your internal notes Once our team completes keyword research, a macro email with your strategy is sent for transparency. We then write, optimize, and publish your content — fully aligned with your brand voice, local SEO goals, and performance targets.