Types of EHR Integrations Explained: What Healthcare Practices Need to Know Before Implementing AI
Explore the differences between the three types of EHR integrations, and find out how each impacts AI agents in…
Front Desk AI Agents for Better Patient Access
Talkie.ai is a reliable AI assistant for busy medical practices. It can communicate with patients via phone calls and text, unburdening your front desk team from repetitive inquiries and helping them focus on serving patients with empathy.
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65%less spent on call center operational costs
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3weeks to go live
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30+medical specialties supported
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100%of calls picked up 24/7
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Proven in high-performing clinics:
As featured on:
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See how our AI agent handles one of its skills: appointment scheduling
Standard call rates may apply.
Hear from our clients
Improve patient engagement with AI
Talkie.ai’s medical AI agents offer patients a wide range of automated self-service options
when they contact a healthcare provider
Scheduling
Ensure that no patient call goes unanswered, whether it’s regarding a routine check-up, follow-up treatment, or elective procedure. Boost your practice’s efficiency and enhance the patient experience.
Rx Refill
Simplify the prescription refill process by automating it with an AI agent. It collects patient details, updates your EHR, and notifies patients when prescriptions are ready, allowing your staff to focus on more complex tasks.
Proactive Outreach
Automate appointment reminders via phone calls, texts, or emails, encouraging patients to schedule follow-ups, annual check-ups, or post-surgery appointments.
Creating Patient Cases
Capture essential patient information even when your team is unavailable. Talkie.ai logs patient reports, giving providers valuable insights for better case management.
Advanced Call Routing
Direct patients to the right department or person quickly, whether it’s a doctor, nurse, or administrative staff member. Our AI efficiently routes calls according to the patient’s needs, easing the workload for your front desk team.
FAQs
Automate responses to common inquiries such as administrative questions, insurance details, procedure prep, or recovery instructions, allowing your team to focus on critical tasks.
New Patient Intake
Allow new patients to book appointments immediately, by creating their charts when they first call your practice.
Spanish & Multilingual
AI agent fully integrated with your EHR
- Stay in the same tool your team uses every day—no need to switch systems
- Automatically writes & reads data to & from your EHR, saving time and effort
- No manual data transfer required, making the process seamless and efficient
- Real-time notifications alert your staff about new patients and visits
- All changes are instantly reflected both ways, ensuring consistency
Continuous Collaborative Customization for Your Practice
We don’t believe in “set it and forget it.” Our Continuous Collaborative Customization (CCC) model ensures your AI agents evolve with your practice. We offer:
- weekly check-ins,
- real-time adjustments,
- and an active feedback loop,
to fine-tune performance together, just like you would with a valuable team member. From onboarding through everyday operations, we’re by your side—supporting, optimizing, and adapting your AI agent to meet your practice’s unique needs.
Trained for 30+ specialties
Talkie.ai is trusted by practices across a wide range of specialties, including:
- dermatology,
- urology,
- primary care,
- multispecialty,
- and many more.
Whether you’re focused on a single discipline or managing multiple service lines, our AI agents adapt to your workflows, patients, and priorities.
Practices
Providers
Patients
Handle an unlimited number of conversations
Free up your front desk team to focus on managing more complex patient cases
- Pick up more calls, book more appointments
- Reduce staff burnout by automating routine tasks
- Improve patient satisfaction by delivering faster response times and more efficient service
Eliminate unnecessary calls
Free up your providers and their assistants from handling voicemails and non-essential follow-up calls
- Give providers access to automatically transcribed and updated patient cases
- Let AI manage prescription refill calls and update the EHR with the necessary information
- Reduce interruptions, leaving your providers focused on delivering care
No more waiting on hold
Provide your patients with seamless phone access
- 24/7 availability, making contact with your practice easy and convenient
- Zero wait times, ensuring patients get the assistance they need
- Allow new patients to book appointments first, fill out paperwork later
Choose the skills that make sense for your practice
Talkie’s AI agents know how to perform a lot of useful tasks. Some of them include:
- managing appointments of your patients,
- new patient intake,
- simplifying the prescription refill process,
- responding to frequently asked questions,
- routing the calls to the appropriate department,
and much more.
You can decide to implement all of Talkie’s functionalities or go with the ones that would drive the most value for your practice.
I had a good call with the AI Jessica. She gave me 3 possible times for my appointment, and I was able to get my checkup scheduled for the following day, even though the registration team assured me earlier that there are no free spots available.
I am in awe of the ease of use of this solution. The ability to reschedule my son’s appointment without the need to wait on hold is amazing. Every medical center should have one of these.
I don’t mind scheduling my calls with that AI. On the contrary, the bot is faster than waiting until someone picks up the phone.
I remember the times when you had to wait for an hour to get through to the already frustrated receptionist. Had to call in at 7:30 exactly to not be the 80th person in the queue.
Secure and compliant
Maintaining the highest level of data security is crucial, especially when it comes to sensitive patient data. To prove that we’re taking it seriously, we passed the SOC 2 type II audit. Now, you can be sure, your data will be handled in accordance with top-notch security practices, and HIPAA guidelines.
Want to know how Talkie AI agents could assist your team?
- 1 Fill out a form
- 2 Our expert will contact you within 24 hours
- 3 We’ll analyze your team’s current needs
The Talkie.ai voice agent, within just a few days, will help you instantly answer 100% patient calls, and significantly free up your front-end team.
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Reduce your staff workload, and burnout
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Automate up to 85% of the most repetitive calls like scheduling, Rx refills, and FAQs
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Reduce call center operational costs by 60%
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