uh-huh. okay. *pause* you did... WHAT?!
this is pretty much how the conversation went...
user: we're having problem with a computer that's not getting internet.
me: okay. is it giving you any error messages when you try to connect?
user: just "website not found."
me: okay i can...
user: (cuts me off) i reformatted two of the computers just recently.
*silence*
me: you... reformatted two computers.
user: yes.
me: do either one of them get internet now or is it just the one?
user: neither of them do.
me: okay. (holding back my wrath) i'll put in a work order for you.
holy moses! why would you reformat two computers in your office without notifying the information technology department? see that little red sticker on the top of the computer? that's an inventory tag. that it-##### means that those two computers belong to the information technology department. we're just gracious enough to let you use them. if there's something wrong with them, call us and tell us! if they need to be reformatted, WE'LL do it. NOT YOU! you don't do that!
user: we're having problem with a computer that's not getting internet.
me: okay. is it giving you any error messages when you try to connect?
user: just "website not found."
me: okay i can...
user: (cuts me off) i reformatted two of the computers just recently.
*silence*
me: you... reformatted two computers.
user: yes.
me: do either one of them get internet now or is it just the one?
user: neither of them do.
me: okay. (holding back my wrath) i'll put in a work order for you.
holy moses! why would you reformat two computers in your office without notifying the information technology department? see that little red sticker on the top of the computer? that's an inventory tag. that it-##### means that those two computers belong to the information technology department. we're just gracious enough to let you use them. if there's something wrong with them, call us and tell us! if they need to be reformatted, WE'LL do it. NOT YOU! you don't do that!
