*facepalm*

So, I joined the ranks of those we support today...

Tried to print a ticket while I had a couple of laptops balanced on the printer (long story)
Printer jammed and I cleared the jam, but it won't print.
Open it back up, inspect the guts, no jam.
Reboot everything
Still wont' print
"Hey, $printertech. Something's up with my printer. It no worky"
$printertech comes over, takes one glance, opens the empty paper tray...
and tells me to add paper.
I. forgot. to check. my paper tray.

*sob*