Incredible Incredimail in Israel
I'm confused as to what this comment had to do today with troubleshooting AVG blocking Incredimail.
First, to start off the issue, the customer did not want to cooperate with shutting down her AVG to figure out if it was blocking the email program, Incredimail and said "It's worked PERFECTLY until now. I'm NOT shutting that down!"
Then when I asked which program she was not receiving email on (webmail or an email program), she stated to me:
"I use ONLY Incredimail which is an Israeli company."
"So?" [/me cracking gum and saying that in a Valley Girl voice] "What does the Israeli company comment have to do with the fact that you are not getting your emails?"
First, to start off the issue, the customer did not want to cooperate with shutting down her AVG to figure out if it was blocking the email program, Incredimail and said "It's worked PERFECTLY until now. I'm NOT shutting that down!"
Then when I asked which program she was not receiving email on (webmail or an email program), she stated to me:
"I use ONLY Incredimail which is an Israeli company."
"So?" [/me cracking gum and saying that in a Valley Girl voice] "What does the Israeli company comment have to do with the fact that you are not getting your emails?"
