They didn't just ask that....
It was a tossup - do I post this here or in Mock the Stupid....
A ticket comes into our deskside support queue
-- "...room xxx yyy building. needs beta decks serviced one out of every 4 tapes do not play properly."
I reply
-- "we do not service production video gear. You'll need to have Zzzzzz Engineering take care of this. You should be able to use the *troubleticketsystem* website to make this request"
I just stop for a second when this comes back....
-- "Could you please tell me how I find that website? I have never contacted them before."
I couldn't help it. It was so hard to not phrase it a little harder though....
-- "Open a web browser and type *troubleticketsystem* into the address bar"
Sometimes I wonder where all my Smart is going... Then I look at the people around us.
A ticket comes into our deskside support queue
-- "...room xxx yyy building. needs beta decks serviced one out of every 4 tapes do not play properly."
I reply
-- "we do not service production video gear. You'll need to have Zzzzzz Engineering take care of this. You should be able to use the *troubleticketsystem* website to make this request"
I just stop for a second when this comes back....
-- "Could you please tell me how I find that website? I have never contacted them before."
I couldn't help it. It was so hard to not phrase it a little harder though....
-- "Open a web browser and type *troubleticketsystem* into the address bar"
Sometimes I wonder where all my Smart is going... Then I look at the people around us.
