From the level 1ers..

I currently have $NOT_OUR_PRODUCT and I have just downloaded $NOT_OUR_PRODUCT.

I guess I need to Merge? I don't know. But I do know that I can't print.

Please Help

phone xxx-xxx-xxxx

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Now considering the product the person purchased has nothing to do with merging or printing (it's an e-mail server), THAT'S FUNNY!

So I wrote back to the level 1er, mocking the incident:

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I currently have the flu and I just downloaded some MP3s.

I guess I need to vacuum my car? I don't know. But I do know that elephants have big ears.

Please Help

Phone: 000-867-5309 (e-i-e-i-ine)

Ask for Jenny. You've got her number.

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In retrospect it's not that funny I guess..but I love the "I don't know what my problem is and I'm not going to even tell you what I want, but you better f'in fix it" support requests we get sometimes.

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EDIT: So I hear uncontrollable, maniacal laughter coming from the tech floor. Of course I go to investigate, thinking someone saw my latest epic submission to Fark or something..Turns out it's the entire level 1 department is literally rolling on the floor at my response and the customer's response when we asked for more information.

It seems the customer is trying to print a spreadsheet in Excel. It was coming out blank.

Because there was no data in the spreadsheet.