another tech support rant...(X-Posted to 
techsupport
if i get one more of these calls...just fucking ONE...i swear i'm going to forcibly remove someone's sphincter muscles with a rusty spork...
me:"i need the type and serial number of the product. there are several barcodes on the bottom of your machine. one will say "MAC Address", one will be multicoloured and say "Product Key", and one will have a black strip across the top with white writing starting with the word "TYPE" on it. Please read me the line from the one starting with the word "TYPE" "
them:"is that the Product Key?"
me:*headdesk*"no. TYPE. not Product Key, not MAC Address, TYPE!"
them:"so you want the MAC Address?"
me: *builds rotating chainsaw nunchucks*
*pays a visit to customer*
*walks away bloodier but happier*
*SCREAM*
i wish i was joking...but i get at least 5 of those a day. out of 25 calls. you do the math.
IV
me:"i need the type and serial number of the product. there are several barcodes on the bottom of your machine. one will say "MAC Address", one will be multicoloured and say "Product Key", and one will have a black strip across the top with white writing starting with the word "TYPE" on it. Please read me the line from the one starting with the word "TYPE" "
them:"is that the Product Key?"
me:*headdesk*"no. TYPE. not Product Key, not MAC Address, TYPE!"
them:"so you want the MAC Address?"
me: *builds rotating chainsaw nunchucks*
*pays a visit to customer*
*walks away bloodier but happier*
*SCREAM*
i wish i was joking...but i get at least 5 of those a day. out of 25 calls. you do the math.
IV
