Epitome of my day

Just to give you an example of how my day is going, this is the gist of my last call:

ME: Do you have an Earthlink account?
LUSER: No
ME: Then I can't help you.
LUSER: Can I have the number for Customer Service then?
ME: They can't help you either if you don't have an Earthlink account.
LUSER: Then who do I call?
ME: For what? This is E-A-R-T-H-L-I-N-K and if you don't have an E-A-R-T-H-L-I-N-K account nobody at E-A-R-T-H-L-I-N-K can help you.
LUSER: Oh, okay thanks. *click*

ARGH!!