G-ds Be Damned Remote Management Staff

G-ds be damned! I've got four remote dial-up (yes Virginia, we have a handful of folks in the middle of bum-feck Texas) that had problems with SBC logons. It was an SBC problem, and they got it fixed fairly quickly. However, the Remote Management Staff is bitching like its the end of the fecking earth -- over FOUR FECKING (L)USERS! It wasn't that big of an issue then, its not that big of an issue now...but they gotta kvetch about it because they've got nothing else to stick it to Tier II Technical Support over. I'm supposed to be here supporting them -- not becoming their G-ds be damned whipping boy. Sheesh.